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Fairfield Inn Richmond Chester

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Traveller (54)
Room & Suite (39)
Dining (17)
Overview
  • Excellent42%
  • Very good32%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“front desk”(48 reviews)
“cracker barrel”(19 reviews)
“room was clean”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (311)
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308 results
Traveller rating
124
98
44
27
15
Traveller type
Time of year
LanguageEnglish
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124
98
44
27
15
Show reviews that mention
All reviewsfront deskcracker barrelroom was cleanparking lotwafflesoff the highwaymarriott pointsconvenient locationgas stationvery nice hoteleasy accesscomplimentary breakfastwould stay againstaying at this hotelfitness centerthe breakfast arealong drive
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1 - 5 of 308 reviews
Reviewed 1 week ago via mobile

This was hands down the absolute worst Marriott hotel I have ever stayed at in my life. I was here on business for 4 days and every day I got sicker and sicker. Well come to find out I'm literally breathing in BLACK MOLD from...More

Thank Jamie A
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 1 week ago

I am so sorry about the problems that you encountered during your stay - I wish you had let us know at the time so we could have corrected the issues or moved you to another room - once again many apologies

Reviewed 4 weeks ago

Staff was very helpful and nice, breakfast was better than average. Room cleanliness and noise just average, and the pet fee is outrageous and should be more clearly stated up front. Otherwise, nothing good or bad to report.

Thank mmarie312
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 3 weeks ago

Thank you for the feedback - we will strive to improve in the areas that you mentioned

Reviewed 4 weeks ago via mobile

A nice place to stay right off of 95. Clean rooms, newer furniture. Breakfast was awesome. We had a third floor room upon request. We could still hear taking outside loudly though early in the morning. Staff was friendly and attentive.

Thank Christopher D
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 3 weeks ago

thank you for your feedback - please come back and visit wit us

Reviewed 24 June 2018 via mobile

We stayed just overnight in this hotel. Let me first say that our room was comfy & clean. That wasn't a problem. Unfortunately this hotel is EXTREMELY noisy with rowdy adults & children! The room next door to us must has brought a stereo system...More

Thank rhonda p
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 25 June 2018

I apologize for the noise problems that you encountered during your recent stay - normally our guests are more respectful of others unfortunately the group in the hotel was not

Reviewed 25 March 2018 via mobile

My husband and I and two sons stayed here on a Friday night. We got in about 1am and the lady at the desk was friendly and helpful. The rooms were clean and well stocked. Our rooms were next to the elevator but we didn't...More

1  Thank Marti M
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 27 March 2018

I am glad that you had a good nights rest and enjoyed your brief stay with us - we look forward to welcoming you back

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$101 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chester
#5 Family Hotel in Chester
#9 Mid-range Hotel in Chester
#8 Quiet Hotel in Chester
#12 Quaint Hotel in Chester
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chester
#5 Family Hotel in Chester
#9 Mid-range Hotel in Chester
#8 Quiet Hotel in Chester
#12 Quaint Hotel in Chester
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (54)
Room & Suite (39)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Eric L
8 December 2016|
AnswerShow all 3 answers
Response from philmcgovern17 | Reviewed this property |
35 wash.
1
Vote
acc7302
15 November 2016|
AnswerShow all 4 answers
Response from John F | Reviewed this property |
sorry I can't help you on that one. Do not have any pets anymore.
0
Votes
Flounder55
14 January 2015|
Answer
Response from Andrew M | Property representative |
We offer more than the Marriott required bandwidth and if you want to stream at higher bandwidth it is an option offered at a minimum charge
0
Votes
Room Tips
"Ice machines on 1st and 3rd floors, only."
Read review
"Ask for a room on the 4th/top floor"
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"I was in room 310 - had a front view of parking lot and part of Cracker Barrel and Denny's. Room was..."
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"Guests with pets stay on the first floor."
Read review
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