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Fairfield Inn Richmond Chester

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Fairfield Inn Richmond Chester
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Richmond Chester
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Showing 277: English reviews
Baltimore, Maryland
Reviewed 7 January 2017 via mobile

So my husband and I were traveling from Baltimore to central Florida. We got caught in a blizzard with two dogs. Yeah yeah, we should have checked the forecast. Oh well we all know how the media gets. Anyway... got here and they were very nice. The guys name was Mark Johnson and he was very accommodating in our time...

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Helpful?
Thank Sara R
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks - we are so glad that we were able to help you through the blizzard - thanks for singling Mark out - he is indeed a gem

Reviewed 6 January 2017

Had a room on the forth floor - pretty quiet for being close to the highway TV worked well as did wifi Very clean - staff very courteous Plenty of options for food - Old Country Buffet is across the parking lot and Denny's is about as close - many other restaurants of various types nearby - I walked to...

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Helpful?
Thank Don B
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback - we appreciate that you enjoyed your stay with us

Budd Lake, New Jersey
Reviewed 21 December 2016

We stopped on our way to South Carolina and had a wonderful experience. Tauri at the front desk was extremely helpful and made sure our 2 rooms were adjoining as requested. She was very professional and friendly! We had an early start in the morning and were expecting to miss the complimentary breakfast but we were pleasantly surprised that they...

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Helpful?
Thank JoanneOno
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the feedback - Tauri is indeed a superstar - hope to see you soon - happy holidays!!

Orlando, Florida
Reviewed 15 December 2016

Staff (Jason, Tauri, and housekeeping (blond ponytail and tiny feet :)), were professional and very friendly! Really nice people! Have to give extra props to Jason who worked his "magic" as he made on-the-spot, last minute accomodations for my sister who was in a wheelchair to ensure she would be as comfortable as possible. He's a keeper! And, Tauri was...

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Thank NoThanks54
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your kind comments on Jason, Tauri and our housekeeper - we take great pride in providing first class service to all our customers

Seattle, Washington
Reviewed 11 December 2016 via mobile

Perfect for what it is. Not a fancy hotel, and downmarket for Marriott. But newer, nice, clean, simple. No mugs here, only disposable cups. But free wifi and free breakfast. Lots of restaurants near by. Do remember to put out the do not disturb sign as housekeeping comes by bright and early.

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Helpful?
Thank SeattleDoc2010
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for the feedback and recommendation

A TripAdvisor Member
1 review
Reviewed 8 December 2016 via mobile

Great friendly service, quiet room and good breakfast (poppyseed bread was excellent). Bathroom sink a little small. Bed comfortable, fridge and microwave. Bed was comfortable. Tauri front desk person was very cordial and friendly.

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Thank A TripAdvisor Member
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the feedback and especially for mentioning Tauri - she is our superstar on the front desk

Wilmington, North Carolina
Reviewed 3 December 2016

This location is your average Fairfield by Marriott property. Stayed in room 311 which had king bed, jetted tub in room, small microwave and refrigerator. Room was clean Location of room was quiet in spite of proximity to elevator. Parking was ample. Breakfast provided 6-10 am. Note: every staff member we encountered was pleasant, happy and smiling.

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1Thank Paula H
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your kind feedback - we appreciate hearing from you

Macedon, New York
Reviewed 20 November 2016

We stayed at this Fairfield for 2 nights while visiting family in the Richmond area. The staff was most accommodating and friendly. The breakfast variety was really good. Our only problem was with our air conditioner and the staff had it repaired in short order. Definitely would stay there again.

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1Thank Bruce B
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your feedback - we appreciate that we were able to fix the a/c problem quickly - we look forward to welcoming you back again

San Diego, California
Reviewed 19 November 2016

This was the first and will be the last time i stay at this hotel. I booked my room for 2 nights checked in on a saturday checked out monday morning the room was very clean and nice no problem until i got ready for bed. At around 11:30pm i was laying in the bed i started to feel a...

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1Thank britanynicole90
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Dear britanynicole90 I sincerely apologize for the problems that you encountered during your recent stay - it is a rare instance that we have problems of this kind at the hotel - I apologize that I was not able to contact you before you left - but have refunded your entire stay due to the problem - once again please...

New York City, New York
Reviewed 12 November 2016 via mobile

Very efficient agent. He was by himself to check in a kids baseball team and parents plus other leisure guests. He handled it very well. His smile was was contagious. I watched every person he checked in returned the smile and walked away very happy. My suggestion will be to have a another agent to check in groups to avoid...

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Helpful?
1Thank Socabell
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback and suggestions - we appreciate knowing where we have succeeded and where we can improve - I am glad that you enjoyed your stay - please come again

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Richmond Chester staff and other travellers.
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Questions? Get answers from Fairfield Inn Richmond Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be nice like Mark Johnson”
soshsales, 7 Apr 2017 | Read review
“Find another hotel nearby”
vacationer60745, 22 Mar 2017 | Read review
“Room 311 is a good choice.”
844paulah, 3 Dec 2016 | Read review
“The hotel is set back off of route 10 so I don't think any room would hace a "noise" problem.”
316bruceb, 20 Nov 2016 | Read review
“Ask for two beds in advance if you need them.”
Finoke, 24 Oct 2016 | Read review
5 of 5