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Courtyard Richmond Chester

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Traveller (38)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent54%
  • Very good26%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(42 reviews)
“bite to eat”(3 reviews)
“week stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Richmond Chester
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Richmond Chester
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (277)
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277 results
Traveller rating
143
74
37
12
11
Traveller type
Time of year
LanguageEnglish
143
74
37
12
11
Show reviews that mention
All reviewsfront deskbite to eatweek staynice hotelsmile on her facenice roomthe general managercoffee potft leerooms were very cleannorth carolinahome away from homethe staff was greatstaying at this hotelsoccer tournamentcomplimentary breakfastgreat customer service
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91 - 95 of 277 reviews
Reviewed 2 April 2016

We have stayed at this hotel before so we knew what to expect. Hotel staff are top notch. They are friendly and helpful. The facility is clean and conveniently located near I 95. There is a Starbucks on site so you can get your caffeine...More

1  Thank ARJACT
Response from chester800, General Manager at Courtyard Richmond ChesterResponded 10 April 2016

Dear ARJACT, Thank you for sharing your experience at the Courtyard Richmond Chester through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving you and your team's need and are delighted to hear that we have met your expectations....More

Reviewed 28 March 2016 via mobile

We were tired and Benito took care of us got us checked in minutes, he had to fix our registration. He was very courteous and got us the best room which we needed after a long day. My son was very sleepy and he helped...More

1  Thank Haider N
Response from chester800, General Manager at Courtyard Richmond ChesterResponded 1 April 2016

Thank you for sharing your experience at the Courtyard Richmond Chester. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback...More

Reviewed 23 March 2016 via mobile

We had a great 2 night stay at this hotel. After arriving very late from our flight, the young man, Benito, working the front desk was terrific! He went above and beyond to accommodate our tired family. His efforts made our stay exponentially more enjoyable....More

Thank CHendu5
Response from chester800, General Manager at Courtyard Richmond ChesterResponded 24 March 2016

Thank you for choosing our Courtyard by Marriott Richmond Chester as your lodging of choice and most especially for taking the time to share your experience with us . We are pleased to hear that you had a great 2 nights stay and that Benito...More

Reviewed 23 March 2016

Regina serves breakfast with a smile and pleasing attitude. Lawana is the best and always insures a pleasurable stay. Marisa has always accommodated my crazy travel schedule and last minute bookings, she is an angel.More

Thank James J
Response from chester800, Manager at Courtyard Richmond ChesterResponded 24 March 2016

Dear James J, Thank you for sharing your experience at the Courtyard Richmond Chester through TripAdvisor. With a mission to provide excellent customer service, we take great pride in serving your needs and are pleased to hear that Regina, Lawana and Marissa provided you an...More

Reviewed 20 March 2016 via mobile

Benito is very energetic and outgoing. He walks around talking and smiling with customers making sure they are satisfied with their stay and need anything. The hotel is well kept. I like the idea of being able to make purchases from the snack bar anytime...More

Thank anita j
Response from chester800, General Manager at Courtyard Richmond ChesterResponded 21 March 2016

Thank you for taking the time to share your experience with us through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be...More

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Most Booked Properties in Chester
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chester
#2 Green Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chester
#2 Green Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (12)
Dining (1)
Questions & Answers
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Rick B
6 April 2016|
AnswerShow all 4 answers
Response from JoAnn C | Reviewed this property |
Some rooms did, but our room didn't have a balcony. Communal patio area off the indoor pool was quite nice.
0
Votes
Room Tips
"Elevators are slow."
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"Ask for a room at the back of the hotel for less highway noise."
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"The King suits are the best when traveling the desk, internet and confront is awesome"
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"ask for room facing the front and/or corner room"
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