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Quality Inn & Suites

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Cape Charles, Virginia
Reviewed 21 July 2016

First I want to echo a previous reviewers comment that the staff here is lovely. The young woman at the front desk was very friendly and professional - especially considering what she has to work with here. My first impression of room 106 - hot, humid, and moldy smelling. At 9:00 pm on a July evening, the air conditioner was...

1Thank Maargvark
Richmond, VA
Reviewed 23 June 2016

I had stayed at this property before and it was fine. I later learned that it may have been a Best Western. This was a business trip and I could stay anywhere I wanted but I chose this because of past experience. OMG! When I drove up I knew things had changed. For starters, I recommend that management remover the...

Thank dabbytoo
Reviewed 20 June 2016

When I first made my reservation online It read Best Western website and when you click on it, it still say you will be booking under the Best Western website. Watch out, because it is a 3rd party and you will not know until you reach the hotel. 3rd party do not give the right information. The hotel name is...

Thank setfree
Fairfax, Virginia
Reviewed 15 June 2016

First and foremost I want to let it be known that the staff was wonderful. They did a great job inspite of the position that the owners of the property put them in. They claim is that they are 80% done with the renovations. The website said newly renovated, which to me means complete. That isn't the case. The room...

Thank carolynb234
Kassanda S, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Carolynb234, Thank you for responding regarding your recent stay at our Hotel. We do appreciate all feedback from our guests. First let me apologize for not exceeding your expectations. We truly wanted to be finished with all renovations by now, but things just did not seem to work that way. We would like to invite you back when you...

Manakin Sabot, Virginia
Reviewed 4 June 2016

When we first walked in to check in, the first thing we noticed was all the dust from renovations. That's the first impression you want your guests to have? We went up to our room on the second floor (no elevator, hard to carry heavy suitcases up the stairs), and were met by someone from housekeeping handing us an ice...

Thank Ruth L
Fulton, New York
Reviewed 24 May 2016 via mobile

Booked online and we weren't told they were under construction. Construction debris was all over the premises and the parking lot. The room they gave us wasn't even clean. The staff was rude and uncooperative. They're customer service was terrible. My advise...stay away!

1Thank Karen A
Chesapeake, Virginia
Reviewed 18 May 2016

A group had this Inn booked weeks in advance and they should have advised us that they were going to be in the middle of a huge remodeling project. Needless to say it was dirty and dusty. The beds were very comfortable. The breakfast had much to be desired and had only 4 tables available - not nearly enough when...

1Thank lexuslady1
Boston, MA
Reviewed 15 May 2016

Two couples stayed one night May 14 - the rooms and hotel were a mess. Pros: They are renovating the lobby and the rooms had new furniture and new comfortable mattresses. Cons: The rooms are actually still under construction and look like the workers just quit for the day. Both our rooms had new globs of plaster all over the...

1Thank jfmBoston
Reviewed 26 April 2016

I'm shocked at the bad reviews, because I've stayed here twice in the past few months and both times have been extremely pleased. Yes, it's an older hotel under some renovations. The renovations have been lasting a few months, but at neither visit did any renovation work affect me or my stay. For the price, in my experience, the rooms...

Thank letsgoaway76
New Bern, North Carolina
Reviewed 16 April 2016

the parking lot was full when we pulled in but we quickly realized it was because the employees were throwing a baby shower in the lobby that lasted several hours. The hotel is "under renovation" but the sign said it was supposed to be completed two weeks earlier. I've done projects at home so I know repairs can take longer...

Thank rose1901
Kassanda S, Manager at Quality Inn & Suites, responded to this review

Thanks for the review. I just wanted to correct a few things. First, we rent our breakfast room for small gatherings to anyone the we can accommodate. I am not sure why you think the employess were having a baby shower but that was not the case. Also, just because you don't see work going on doesn't mean it's not...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This charming Exmore, Virginia hotel offers convenient access to Tangiers Island, Kiptopeke State Park and more!Located on Virginia's U.S. Route 13, we are the only hotel in the Exmore area with an adjacent restaurant. We offer clean comfortable accommodations and a convenient location for a reasonable rate. This Exmore hotel offers easy access to local beaches, art galleries and attractions such as the Chincoteague National Wildlife Refuge and Kiptopeke National Park. Each well-appointed guest room features cable satellite television with HBO(R) and high-speed Internet access. Start the day off with a complimentary continental breakfast with hot items, or breakfast at the full service Sage Diner located adjacent to the hotel. Other hotel amenities include an outdoor heated swimming pool, guest laundry and some business services. Pets are welcome!Just minutes from the hotel, guests can visit local attractions such as The Painter Gallery or the Turner Sculpture Gallery. Take a quick day trip to Tangiers Island or NASA Wallops Island. Guests will also enjoy spending the day exploring the Eastern Shore Railway Museum, the Decoy Factory Gift Shop or the Maritime & Oyster Museum. ... more   less 

Additional Information about Quality Inn & Suites

Address: 2543 Lankford Highway, Exmore, VA 23350 (Formerly Best Western)
Region: United States > Virginia > Exmore
Price Range: £55 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Eastern Shore Hotel Exmore
Best Western Exmore
Exmore Best Western
Quality Inn & Suites Exmore, Virginia
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
Vesta_Guest, 24 Jan 2017 | Read review
“Look at the room before you pay.”
campgirl2015, 12 Dec 2016 | Read review
“ask for first floor, I don't think the 2nd floor has an elevator”
368stevenr, 26 Aug 2016 | Read review
“Rooms on south east side are quieter and almost complete. Make sure to ASK if the remodeling is complete???”
230frankd, 25 Aug 2016 | Read review
“Not Room 106, that's for sure.”
Maargvark, 21 Jul 2016 | Read review
5 of 5
US$80* /night
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