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Quality Inn & Suites

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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Reviewed 3 October 2016 via mobile

The hotel was very clean which is most important. The beds were comfortable and the linens were clean and cozy. Breakfast was hot and fresh with several options. All of the staff treated us kindly and were eager to help. Next time we're in town we will be staying here!

1Thank Mimi T
Pocono Mountains Region, Pennsylvania
Reviewed 7 September 2016 via mobile

Stayed here for a work conference in town. The woman checking us in was quite rude and disrespectful. She talked down to us like we were preschoolers! When I finally got into my hotel room it smelt SO bad. I had assumed it was from cleaning supplies and the air not being on so I put my stuff down and...

1Thank hbrooks123
Monaca, Pennsylvania
Reviewed 26 July 2016

We stopped here on our way to the coast & were pleasantly surprised! We got their last mini-suite. Rooms were clean, place was relatively quiet & the pool was open & clean! Very friendly, helpful attendant at breakfast, which was good! Very friendly front-desk staff, too.

Thank Julie K
Reviewed 16 July 2016 via mobile

Stopped on my way home from vacation. Turned out to be a great choice! Room was very comfortable and clean, large flat screen tv, and outside pool. Front desk people very friendly and helpful. Plenty of choices nearby for food. Will stop again!

Thank Robert D
Shermans Dale, Pennsylvania
Reviewed 23 June 2016

Our trip was pretty last minute.The quality Inn has always accommodated us,well so far .Maybe just lucky.Always a nice room ,clean,friendly staff.Nice pool for a quick dip if you want and a full breakfast bar with waffles,eggs,danishes ,yogurt,juices and best of all fresh coffee.

1Thank sophieh82
Preston, Maryland
Reviewed 4 May 2016

Staff is friendly. Breakfast is very good. Rooms are very clean. The price is wonderful. You couldn't ask for anything else. Easy to find. Restaurants and Walmart close by if needed. Have stayed there several times over the last 4 years. Always great.

Thank meanymer
Reviewed 24 March 2016 via mobile

The room was relatively clean (no hotel room is really clean) but it had a strong tobacco smell for a non-smoking room. Decent size with flat screen. Breakfast is served from 6-9am. Wi-Fi (ask for password) is good to go. Walmart located next door. Area seems rough around the edges. Suspicious folks wonder around the hotel area late at night...

Thank Larry D
Roanoke, Virginia
Reviewed 16 March 2016

Location was great for our needs Beds were very good Nice Stay Hotel allowed pets for a fee of $15 per night per pet wish it would have been $15 per stay. Breakfast was very good with hot food or cold. Staff was very friendly

Thank JILL W
Fort Lauderdale, Florida
Reviewed 13 September 2015

I booked this hotel for our family reunion, the hotel staff was very nice upon check in. The rooms need updating, the carpets need replacing as they are sticky. The bathrooms need the ceilings to be clean as there are brown spots on them. The smoking rooms really need to be aired out if not being used. The cleaning staff...

Thank Linda J
Phenix City, Alabama
Reviewed 4 September 2015

I stayed at this hotel for my sister's wedding and it's just your average hotel..Nothing fancy with no bells or whistles..It's a little outdated but not bad..My only real complaint is that the towels in my room were damp..I don't know if they were not dried all the way but when I went to use a face towel to dry...

Thank RN2B8914

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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 1620 Armory Drive, Franklin, VA 23851-2445 (Formerly Comfort Inn)
Region: United States > Virginia > Franklin
Price Range: £58 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Greenville NC
9 months ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on top floor rear.Entrances are all outside so tends to get some noise.”
 of 5 bubbles sophieh82, 23 Jun 2016 | Read review
“Down stairs rooms were better on my last stay but I would avoid entirely.”
 of 5 bubbles 576williamcb, 20 Jul 2015 | Read review
“Ask to see room before getting key”
 of 5 bubbles harryd246, 20 Jun 2015 | Read review
“Go some where else, Palm Tree Inn in Courtland, maybe.”
 of 5 bubbles carrh2013, 30 Sep 2014 | Read review
“The 2nd floor seems to have less noise than the 1st. floor.But there is no elevator so if you have trouble walking you'll want the 1st. floor.”
 of 5 bubbles sophieh82, 29 May 2014 | Read review
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