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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
We were traveling through Richmond on our way to the beach, and were calling hotels along our route to find one that accepts pets. This one did, but for an exorbitant rate of $100 non-refundable. As someone who's frequently traveled with pets - that rate...More
The room was OK, the staff was mixed...the person (a young woman) who greeted us when we checked in never failed to greet us by name even though this was a busy weekend. Another member seemed business-like and disinterested.
The breakfast on Sunday was excellent...More
After calling forever the night before, phone ringing for hours, then talking to a very rude night shift person whom acted as though I was bothering her.. about arranging a stay, I was tempted to look elsewhere...first impressions are important, this person needs to be...More
Response from General M, General Manager at TownePlace Suites RichmondResponded 5 weeks ago
I'm so glad that Kiersten and Alejandro were able to be a bright spot on an otherwise dreary stay. Please know that we have shared your experience with our team to ensure that this was an isolated incident.
Our hotel is a first generation TownePlace...More
I would love to give a better rating as one staffer was Excellent; Kiersten was always professional, friendly, and she seemed to know everything about her community. Everyone needs more Kiersten's. The hotel is tucked away in a very quiet business area. Be watchful of...More
Thank C G
Response from General M, General Manager at TownePlace Suites RichmondResponded 4 May 2017
Thanks for taking the time to write such a detailed review! I'm happy to hear you enjoyed our location and the peaceful setting of the hotel. And I can't forget about Kiersten!!
You will be happy to know that we have already contacted the County...More
I just stayed here for the second time since November. Both times I stayed here because the price was right and I wanted to do laundry. Also, the first time I wanted a 2 bedroom room with a living room. The next time I may...More
Response from General M, General Manager at TownePlace Suites RichmondResponded 4 March 2017
Thank you for your loyalty to Marriott and for being a repeat guest at my hotel. As a travel agent and a seasoned traveler, I’m sure you know what good service looks and feels like. That makes me even more thrilled to hear you found...More
US$111 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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In government terms, incidentals are the add-ons for staying, like dry cleaning, internet, etc. The dry cleaning costs are about the same as any hotel. There is no cost for the internet and a rather simple breakfast is... More
In government terms, incidentals are the add-ons for staying, like dry cleaning, internet, etc. The dry cleaning costs are about the same as any hotel. There is no cost for the internet and a rather simple breakfast is included. Still a great value for Richmond area and only a few miles from major shopping.
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"Two bedroom suite at the ends of hallways, very quiet."