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TownePlace Suites Richmond

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95 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Richmond
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Showing 95: English reviews
williamsburg, virginia
Reviewed 17 February 2015

Have been on an extended stay at this hotel in a 2 bedroom suite. The facilities are clean and the property is well cared for. What makes this a great long term place to stay is the staff who go above and beyond to provide the best customer service possible. I cannot thank them enough for their hospitality. A simple...

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Helpful?
Thank joy1
Reviewed 4 January 2015 via mobile

Hotel canceled our reservation for a 2 bedroom suite but quickly made things right when we arrived, albeit at 4 a.m. Got settled in and only got 5 hours of sleep but it was a good 5 hours of sleep. Went to lobby for a key and even though we missed breakfast by an hour, hotel staff asked if they...

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Thank LouisaKou
New York City, New York
Reviewed 11 December 2014

I've had the opportunity to stay in a few suite hotels and this is a very nice one. Conveniently located, very reasonable rates, friendly staff. If I am in the area again, I'll stay here! Lots of dining and shopping options nearby, plus if you are dealing with any of the businesses in Glen Allen, the hotel is near most....

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Thank Ward L
Charlottesville, Virginia
Reviewed 28 October 2014 via mobile

I came to Richmond 4 business, and I am so glad I found this hotel. When I walked in the room, I was so surprised to see a comfortable bed, sofa, large desk, plenty of closet space and cabinets, & a full kitchen. This is perfect for me, as I always bring my own food. I am so happy that...

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Thank Elly T
Mercer, Pennsylvania
Reviewed 14 October 2014

Although I frequent Marriott properties This was my first stay in a TownePlace Suites. The room was clean and had a full kitchen, which was nice as we stayed 4 nights. The room was a little tight when the couch bed was folded out, but was manageable. The breakfast room was on the small side, but the service from the...

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Thank Shawn P
York, South Carolina
Reviewed 20 September 2014 via mobile

We were spending a couple days in the Richmond area and meeting up with family from out of state so decided to get a place where we could all be together. This place appeared to be what we were looking for. For the most part the staff was nice and helpful. The room did have two bedrooms but only one...

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Helpful?
Thank PWSC
4231GM, General Manager at TownePlace Suites Richmond, responded to this review

Thank you for your feedback, it is greatly appreciated. The feedback we receive from this site assists us in improving the overall hotel experience for all of our guests. It is my understanding you were under the impression that our two bedroom suites had two bathrooms. I am very sorry for the misunderstanding. This is actually one of the features...

Radford, Virginia
Reviewed 12 September 2014

Let me start by saying i have stayed at this hotel regularly for the past 4 years when my husband was relocated to richmond. The hotel is off the beaten path, so there is not much activity to hear. Nice free sunday paper, wonderful NEW laundry facilities, nice kitchen to cook your meals, and near fine shopping and restaurants. DETRON...

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Thank doctorsbj
Buffalo, New York
Reviewed 24 August 2014

We had both our dogs so it was a plus. Staff great. No signage because it was tucked back in a corporate parkway thank god for gps. Breakfast okay good for kids lots of cereal. Small clean pool. Staff attentive. Full kitchen. QUIET. Will stay again.

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Thank M P
UK
Reviewed 23 August 2014

I was booked in for 5 nights and cancelled upon arrival. The pool is next to the car park, they allow pets in their rooms- great if you have a pet, not so great if you have allergies or if you do not want to listen to yapping dogs (there were two in reception when I arrived). Definitely NOT a...

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Thank JaneMUK
4231GM, General Manager at TownePlace Suites Richmond, responded to this review

Thank you for your feedback. We do our best to ensure all of our guests are comfortable at the hotel including our "furry friends". My apologies that this affected your experience at the hotel and prompted you to go elsewhere. The TownePlace Suites is one of Marriott's extended stay brands which results in a number of guests staying for long...

Cheshire, Connecticut
Reviewed 18 August 2014 via mobile

I stayed here one night with family while traveling further south. The hotel is convenient to I-64/I-295, and is located in a corporate park. When I pulled in, the main entrance to the lobby wasn't obvious. (it's by the pool) However, I guessed correctly the first try. Not a huge deal, but this is the first time I have stayed...

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Thank huskyhoops

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Richmond staff and other travellers.
1 question
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Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from TownePlace Suites Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is Wonderful !”
 of 5 bubbles dapperdons, 17 Oct 2016 | Read review
“Avoid this inn altogether - disreputable billing practices.”
 of 5 bubbles Ohio_traveler_46, 19 Jul 2016 | Read review
“rooms on far end of main building are closest to the laundry”
 of 5 bubbles PattiH3, 16 Jun 2016 | Read review
“Stay in same building which have office.”
 of 5 bubbles Iliyash, 12 May 2016 | Read review
“I was on the first floor and had no problems with noise from above.”
  • Room
  • Living Area
  • GREAT kitchen
  • Functional Studio
  • Standard Bathroom
 of 5 bubbles W6196IKmatthewc, 21 Feb 2016 | Read review
5 of 5