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    Extended Stay America - Richmond - Innsbrook

    10060 W Broad St, Glen Allen, VA 23060-6405
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$114
          US$96
          Great Deal
          US$97
          US$97
          Traveller (11)
          Room & Suite (9)
          Dining (1)
          Extended Stay America - Richmond - West End - I-64
          95 reviews
          #21 of 23 hotels in Glen Allen
           
          Candlewood Suites Richmond West End Short Pump
          135 reviews
          #8 of 23 hotels in Glen Allen
           
          Comfort Suites Innsbrook
          138 reviews
          #14 of 23 hotels in Glen Allen
           
          Hyatt Place Richmond/Innsbrook
          391 reviews
          #3 of 23 hotels in Glen Allen
           
          Overview
          • Excellent32%
          • Very good20%
          • Average14%
          • Poor13%
          • Terrible21%
          31 Aug 2016
          “Travels”
          4 Jul 2016
          “Average”
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Rooms
          Suites
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair access
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Richmond - Innsbrook
          Special Offer: Save up to 10% TODAY!
          Hotel deals
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          Extended Stay America - Richmond - West End - I-64
          95 reviews
          #21 of 23 hotels in Glen Allen
           
          Candlewood Suites Richmond West End Short Pump
          135 reviews
          #8 of 23 hotels in Glen Allen
           
          Comfort Suites Innsbrook
          138 reviews
          #14 of 23 hotels in Glen Allen
           
          Hyatt Place Richmond/Innsbrook
          391 reviews
          #3 of 23 hotels in Glen Allen
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (69)
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          1 - 5 of 69 reviews

          Reviewed 1 week ago

          Room lacked kitchen utinsils. Room clean. Grab and go breakfast was protein bars and coffee. I just didn't see this hotel put a lot of effort in customer service. We were an overnight guest and maybe long term guest would have a different perspective.More

          Review collected in partnership with Extended Stay
          Thank Scot S
          Response from 00esa, General Manager at Extended Stay America - Richmond - InnsbrookResponded 1 week ago

          Scot, we are disheartened to read your review. Please accept our sincere apology for the problems you and your family encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is...More

          Reviewed 2 weeks ago

          Great room always frendily staff safe rooms and always on point ... would highly recommend anytime very convenient to great shopping and entertainment . Would highly recommend ... first class everydayMore

          Review collected in partnership with Extended Stay
          Thank robertmV9974RF
          Response from 00esa, General Manager at Extended Stay America - Richmond - InnsbrookResponded 2 weeks ago

          Thank you for sharing your wonderful review of Extended Stay America - Richmond - Innsbrook. We are thrilled to know you loved the service provided by our associates and that our location was perfect for your needs. We appreciate you recommending us online and look...More

          Reviewed 4 weeks ago

          Cheap style lobby, elevator walls needed cleaning, room was clean, towels and soap in bathroom upon arrival. Desk clerk did fine at check in, explained there were no dishes stocked n room, call if I needed them. I wanted to know what food was available...More

          Thank mrosas24
          Response from 00esa, General Manager at Extended Stay America - Richmond - InnsbrookResponded 4 weeks ago

          Thank you for your review and for letting us know that you liked our convenient location. Although we are glad to know you liked your room and our front-desk service, we apologize if any inconvenience was caused during your stay. Please come back so we...More

          Reviewed 12 February 2017 via mobile

          This was UNBELIEVABLY strange. I had a valid reservation for this particular location, visiting the Powathan area and the event I knew would run late. First my GPS mentioned arrival at my destination was in the middle of the street so I called the hotel....More

          1  Thank Patricia C
          Reviewed 7 December 2016

          We chose this location because they boast of their newly renovated rooms. To our dismay we found the rooms with worn furniture and bedding. Come to find out the renovations were done over two years ago. The room was filthy with slashes of dirt on...More

          1  Thank swilliams5152
          Extended Stay America - Richmond - West End - I-64
          95 reviews
          #21 of 23 hotels in Glen Allen
           
          Candlewood Suites Richmond West End Short Pump
          135 reviews
          #8 of 23 hotels in Glen Allen
           
          Comfort Suites Innsbrook
          138 reviews
          #14 of 23 hotels in Glen Allen
           
          Hyatt Place Richmond/Innsbrook
          391 reviews
          #3 of 23 hotels in Glen Allen
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Pool
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$79 - US$112 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 92
          • Reservation Options
          • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, TripOnline SA, Priceline, Cancelon and Cheap Tickets so you can book your Extended Stay America - Richmond - Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Glen Allen
          Add Photo Photos
          Traveller (11)
          Room & Suite (9)
          Dining (1)
          Pool & Beach (1)
          Hotel & Grounds (15)
          Bathroom (1)
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          Questions & Answers
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          Room Tips
          "Good value."
          Read review
          "First floor is best."
          Read review
          "Look at other hotels"
          Read review
          "Make sure to request Non-Smoking by calling the hotel directly at least 24 hours in advance"
          Read review
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