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When I arrived to the hotel, I greeted the desk staff before they spoke to me. I was the only person in the lobby. The attendant looked at me as if j were supposed to be greeting her (Alana). At first glance, the room was...More
Response from Allison I, Front Office Manager at Courtyard Richmond North/Glen AllenResponded 6 June 2017
While we strive to make every Guest's Stay enjoyable, I apologize that for yours we fell flat. I have spoken with the appropriate team members to prevent these issues from occurring again. I would love to speak with you regarding your stay. You...More
Stayed yet at another Courtyard. Yes the lobby is redone and seems like the rooms redone as well. Rooms regular size as was the bathroom. Decent furniture. Fitness center had one broken down tread mill. Decent service. Good location. No free breakfast at the Courtyard...More
Good location, staff and exercise room. Typical courtyard room remodeled to new format with the Bistro. If you are a loyal Marriott rewards member it serves its purpose. If you are new to Courtyards it's a solid hotel clean and comfortable
This was a quick stay on a long trip. Nice hotel, well taken care of. Enough coffee packets for two serving pot, enough towels for number of people we told them were coming. Did not have time for pool. Kudos!
I stayed here recently as I was in town for a friend's wedding. This was also the preferred hotel for the weekend. I was able to find a cheap rate online ($119/nt) and was excited to check-in to the hotel before the advertised check-in time....More