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Aloft Richmond West

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Traveller (84)
Room & Suite (53)
Dining (7)
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Overview
  • Excellent25%
  • Very good32%
  • Average18%
  • Poor14%
  • Terrible11%
Travellers talk about
“whole foods”(47 reviews)
“modern hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (395)
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44
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LanguageEnglish
98
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74
57
44
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1 - 5 of 394 reviews
Reviewed 6 days ago via mobile

We enjoy staying at Aloft Hotels thru out the country. This location appears to be new-ish and its in a wonderful spot, adjacent to shops and restaurants all in walking distance. It just needs some love. The AC units were being renovated on our floor...More

Thank Denise D
Response from sethweiss, General Manager at Aloft Richmond WestResponded 5 days ago

I am so sorry your stay was not up to your or our expectation. We are working hard to rectify all the issues you expressed. We are currently in the process of painting all of our rooms. We have a brand new freezer on order...More

Reviewed 1 week ago

As our child finished their undergraduate life this past May, we again found ourselves staying at the Aloft in Glen Allen. Having found this years ago, the staff there have always made it feel like home. It is still a great location whether you are...More

Thank Chris N
Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

Thank you very much for taking the time to review our hotel. We truly appreciate your business and hope to see you again soon. Our goal is to provide all of our guests with great service and I am glad we met that expectation on...More

Reviewed 2 weeks ago via mobile

Do yourself a huge favor and STAY somewhere ELSE... can’t say anything good about this place except maybe the location.... the noise in the hallways and adjacent rooms is exceptionally loud and annoying .. you can hear EVERYTHING.. and I do mean everything.. use your...More

Thank Mum4four
Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

I am so sorry that the front desk staff did not take immediate action to remedy the situation. I will follow up with my team to see where we dropped the ball. Again, very sorry for this and will make sure that this does not...More

Reviewed 3 weeks ago

The Aloft is right off the highway and about 20 minutes to Richmond(if that). The neighborhood is very nice and lots of shopping/food nearby. Arriving at the hotel is easy. Lots of parking within the garage underneath the building. Take the elevator to Floor 2...More

Thank leroyk
Response from sethweiss, General Manager at Aloft Richmond WestResponded 2 weeks ago

Thank you very much for taking the time to review our hotel. I do agree we are in a great part of town with lots of options within walking distance. Yes, the parking garage is convenient especially when inclement weather is upon us and as...More

Reviewed 3 weeks ago

A main stay on our drive up/down the east coast. They allow pets, have a pool, and are very clean. The A/C blasts very cold air and the shower is filled with soap/shampoo. Check in is convenient, as is check out. No issues and we...More

Thank SuzanneGarber
Response from sethweiss, General Manager at Aloft Richmond WestResponded 3 weeks ago

Thank you very much for taking the time to review our hotel. I am glad we were able to meet all of your expectations. We all hope to see you again on your next visit to our area Sincerely, Seth Weiss General Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$129 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (53)
Dining (7)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kelly O
25 October 2015|
AnswerShow all 6 answers
Response from Nadia K | Property representative |
Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
0
Votes
Room Tips
"Rooms not facing the street or rooms down the hallway with no rooms on the opposite side."
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"There was a lot of noise from the people above me and a dog next door - may want to ask for a room on the top..."
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"If you are a light sleeper ask for a room facing parking lot"
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"200 level rooms are closest to the indoor pool."
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