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Staff was friendly, rooms were clean, food was within walking distance...hotel didn't offer many amenities but there is a lot of places to eat close by. Would stay here again. Great for the price paid.More
Thank Jess B
Response from sethweiss, General Manager at Aloft Richmond WestResponded 14 July 2017
Thank you very much for your review. We are located in a great area with plenty to walk to for a bite or drink which is very convenient for our guests. We do offer our WXYZ bar with made to order light dinners and appetizers,...More
Very nice boutique-like hotel. Comfortable beds, nice tv, good amenities in the rooms. Lots of surfaces, lots of outlets near the beds - plenty for all my devices. Big shower & nice sink area. Coffee and small fridge along with a small safe.
Response from sethweiss, General Manager at Aloft Richmond WestResponded 11 July 2017
Thank you very much for your review we really appreciate you taking the time to review our hotel. Wow you really hit all the high points that we all love about our hotel and we are all really glad you loved them as well.
Staff was welcoming and attentive to my needs. Check-In was quick took less than 5 minutes.
I loved that they offer activities for guest such as Salsa lessons on Saturday Nights.
It really is a good place to stay if you just need the...More
Thank Evelyn A
Response from sethweiss, General Manager at Aloft Richmond WestResponded 12 July 2017
Thank you very much for your review of our hotel I do apologize in regards to the noise and the shower. We try our best to ensure all of our guests have a pleasant stay and unfortunately we fell short during your stay. I hope...More
Stayed at the Aloft Hotel in Richmond on a Saturday. Great location and on Saturday nights there is salsa dancing in the bar. I am a definite beginner, but there was a half hour lesson before the party started. Folks were very friendly. I danced...More
Response from sethweiss, General Manager at Aloft Richmond WestResponded 7 July 2017
Thank you so much for your excellent review. Salsa night is great fun and I am so happy you were able to take part in the action. Lots of good restaurants in the area, as well, for a great breakfast, lunch or dinner. So glad...More
Funky modern pet friendly hotel with a level of service that has exceeded all my expectations. Staff are always friendly, and give my little dog lots of pats and cuddles.
Yesterday I dropped my phone down a street storm water drain, the manager came out...More
Response from sethweiss, General Manager at Aloft Richmond WestResponded 5 July 2017
Thank you very much for your review of our hotel. I remember the situation with your phone and it was our pleasure retrieving it for you. It is our goal not only to provide a clean, comfortable room with friendly service but to provide an...More