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Americas Best Value Inn & Suites-Glen Allen/Richmond

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Traveller (20)
Room & Suite (13)
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Overview
  • Excellent22%
  • Very good30%
  • Average15%
  • Poor13%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair access
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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All reviewsjacuzzi suitesized bedstaff was very friendlythe room was nicerooms are cleanrefrigeratorwalmartrichmondmuffins
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1 - 5 of 77 reviews
Reviewed 1 week ago via mobile

We needed a place to rest our heads on the way to DC.  We checked in a little after midnight. Rang the bell and waited until a gentleman came out from the back room only to find out he'd been asleep.   We were given Room...More

Thank elonteacher
Response from abvisuitesglenallen, Hotel Manager at Americas Best Value Inn & Suites-Glen Allen/RichmondResponded 4 days ago

Dear Guest, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that we didn’t meet your expectations for room quality and that you came to the lobby at a time when there...More

Reviewed 3 weeks ago via mobile

Luke warm at the desk, upon entering smoke free room was greeted buy stale, smokey stench. Found cigarette wrappers under couch. Bed linins should be thrown out. Go flip the mattress in 220 and look at the mattress cover, someone murdered here? First stayand last...More

Thank Jeffrey Y
Response from abvisuitesglenallen, Hotel Manager at Americas Best Value Inn & Suites-Glen Allen/RichmondResponded 2 weeks ago

Dear Guest, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that your room didn’t meet our usual standards and had a smoky smell and linens that didn’t please you. I also...More

Reviewed 12 February 2018

I was not pleased with my stay this time at all. There was coffee, no coffee pot, roaches in room, no clock, my bed was not fully made, no cups. Then there was a lot of noise and thumping from the room above me. For...More

Review collected in partnership with this hotel
Thank Trinette M
Response from abvisuitesglenallen, Webmaster at Americas Best Value Inn & Suites-Glen Allen/RichmondResponded 15 February 2018

Dear Guest, Thank you for taking your time to post a review of your recent stay at Americas Best Value Inn & Suites-Glen Allen/Richmond. We aspire to make all of our guests stays most enjoyable. Unfortunately, on this occasion we did not succeed. Your feedback...More

Reviewed 10 November 2017 via mobile

It was a great experienced my truck was in the shop I call they came pick me up and gave me a ride back to where I was the room was nice and clean the location was good great service over all definitely will stay...More

Thank Miguel C
Response from abvisuitesglenallen, webmaster at Americas Best Value Inn & Suites-Glen Allen/RichmondResponded 11 November 2017

Dear Guest, Thanks for your comments. I’m so happy that you had great experience. I’m glad we could satisfy you.We’ll be here for you when you need us again. Sincerely, Hotel Manager

Reviewed 24 October 2017 via mobile

This is 3rd and last time staying here. Got the same room I had in 2013 and still smelled. Also dead bugs, possibly roaches in room and the bathroom light was like a disco light, had to close my eyes while showering so not to...More

1  Thank strawberigal
Response from abvisuitesglenallen, webmaster at Americas Best Value Inn & Suites-Glen Allen/RichmondResponded 26 October 2017

Dear Guest, Thank you for the review. I’m sorry we failed to meet your expectations.We have engaged a professional team to check the housekeeping, cleanliness and all the amenities and to ensure the rooms are in the finest condition before a new guest is checked...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$60 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$60 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (20)
Room & Suite (13)
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Room Tips
"In need of update."
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"Rooms are clean and quieter in any side or floor. AC and Heat works perfect."
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"Ask, if at all possible, to see the room before you pay"
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"Like many less expensive places, there is no elevator, pool, etc. and the breakfast is just the basics."
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