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Embassy Suites by Hilton Hampton Hotel Convention Center & Spa

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Embassy Suites by Hilton Hampton Hotel Convention Center & Spa
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1,035 Reviews from our TripAdvisor Community

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Showing 1,030: English reviews
Start your review of Embassy Suites by Hilton Hampton Hotel Convention Center & Spa
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Reviewed 3 days ago NEW

A handsome property imposingly situated in sight of Coliseum--which accounts for the large number of towering youths on hand for a basketball tournament. A near-miss at check in: we were sent to the wrong room. Luckily, when our key wouldn't work, a maid happened by and let us in, then tried to sort things out; she also called for an...

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Helpful?
Thank BornTooLoose
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear BornTooLoose, Thank you for your comments regarding your recent stay with us. I am very sorry about the issues to encountered with your room and that the Managers Reception was a bit lacking that night. That is not up to Embassy standards and I will definitely follow up with the appropriate departments to make sure this does not happen...

Manassas, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 31 December 2016

The hotel was very close to the Virginia Science Museum and the Mariners Museum. It is convenient to I-64. The hotel staff was excellent and was available to answer our questions. The hotel was clean with large rooms.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Chuck C
About Hotel's Favourite Review
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear Chuck, Thank you so much for writing a review about your experience during your stay with us. We are so happy to know that you enjoyed your time here and we look forward to seeing you again on your next visit to Hampton!

Hampton, Virginia
Reviewed 5 days ago NEW

My husband and I booked a room just to get away for a night. Well that was ruined when we saw a roach in our room. We stayed at this hotel years ago with our kids and it was very nice so we decided to come back just the two of us. I am so disappointed a roach was in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank 980boone
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear 980boone, I am so sorry to hear about the uninvited guest that showed up in your suite. We take situations like this very seriously and please be assured that we will make every effort to eradicate these unwanted visitors. I hope you will give us another chance in the future to make up for this unfortunate occurrence.

Gwynn Oak
Reviewed 6 days ago NEW

This is the preferred hotel for my 11 day plus lodging needs (twice a year). The management, staff and amenities are great. The advance booking discount allows me to stay for a longer time for a competitive rate. Love it!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Elleecia S
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear Elleecia S, Thank you so much for taking the time to comment about your recent stay with us. We are so happy to know that you enjoyed your time here and we look forward to seeing you again on your next visit to Hampton!

Portsmouth, United States
Reviewed 1 week ago

We had 15 rooms for two nights. Ten rooms with high school students. There were at least two other youth groups staying at the same time. All of our rooms were together. The staff did a great job not to spread our rooms apart like most hotels have done. Staff was great! No problems.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank fallynf2017
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear fallynf2017, Thank you so much for taking the time to comment about your recent stay with us. We are so happy to know that you enjoyed your time here and we look forward to seeing you again on your next visit to Hampton!

Montgomery, Alabama
Reviewed 1 week ago

The Embassy Suites at the Hampton Convention Center is a beautiful hotel. The interior appears exceptionally well maintained and the rooms are very comfortable. The hotel is quite large, with 10 floors and roughly 30 rooms per floor. The morning breakfast is generally well-laid out and is well stocked, except for the tea selection (you need to like Lipton). Two...

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Helpful?
Thank P0laris600
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear P0laris600, Thank you for your comments regarding your recent stay with us. I am very sorry about the issues to encountered with your room, internet and the front desk staff. That is not up to Embassy standards and I will definitely follow up with the appropriate departments to make sure this does not happen again. Again thank you for...

Charlotte, North Carolina
Reviewed 1 week ago

The staff was friendly and the food was great. The room was not the cleanest because it didn't smell fresh and there was hair in the shower and sink. But overall I enjoyed my stay. Will go back again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 529lakeisham
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear 529lakeisham, Thank you so much for taking the time to comment about your recent stay with us. I am very sorry about the smell in your suite and the dirty shower & sink. I will pass this along to our housekeeping department so we can fix those issues. But we are so happy to know that you enjoyed your...

Springdale, Maryland
Reviewed 1 week ago

My wife love the Hampton area so we choose this hotel. The breakfast was great. The housekeeping was poor they did not change our sheets for two nights We were next to a loud family on the top floor. Those who work in the food service were great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Alfred D
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear Alfred D, Thank you for your comments regarding your recent stay with us. I am very sorry about the issues to encountered with your room with the sheets and the noise, That is not up to Embassy standards and I will definitely follow up with the appropriate departments to make sure this does not happen again. Again thank you...

Colorado Springs, Colorado
Reviewed 2 weeks ago

I've stayed at this property previously. This stay was below average. I stood in the premium status line and watched as the receptionists called others from other lines forward. Not one receptionist came over to check me in. When I was called over to another desk I was told my room wasn't ready. The receptionist told me to come back...

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Helpful?
Thank Robert R
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear Robert P, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

Woodbridge, Virginia
Reviewed 2 weeks ago

We have stayed here numerous times before and it continues to go downhill. This time, our first room smelled like a smoker's lounge and the bartender during the manager's reception was very rude. To top it all off, our 7am workout was interrupted by two dirty and highly intoxicated naked people having sex in the pool. My kids will never...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lawrencep657
Rodney J, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review

Dear lawrencep657, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

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Near Embassy Suites by Hilton Hampton Hotel Convention Center & Spa

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Hampton Hotel Convention Center & Spa

Address: 1700 Coliseum Dr, Hampton, VA 23666-4294
Region: United States > Virginia > Hampton
Price Range: £87 - £277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hampton Hotel Convention Center & Spa 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
Hampton Embassy Suites
Hotel Style:
#3 Family Hotel in Hampton
#3 Business Hotel in Hampton
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hampton Hotel Convention Center & Spa staff and other travellers.
10 questions
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over a year ago
Norfolk, Virginia
9 months ago
over a year ago
Chestertown, Maryland

See all questions (10)

Questions? Get answers from Embassy Suites by Hilton Hampton Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor - But Make Sure It's Clean!!”
RobertR173, 12 Apr 2017 | Read review
“Don't be fooled by the "premium floor"”
  • used blanket in the
  • mildew in the bathroom in the
  • stained or dirty towel in the
karentl2012, 11 Apr 2017 | Read review
“Upper floors do have so do have some road noise. Ask for the side not facing the highway”
579pp, 26 Mar 2017 | Read review
“ask for one away from the outside lights”
SVRyder, 21 Mar 2017 | Read review
“Embassy Suites appear to be standard in all locations to Include Puerto Rico”
G3658QZannab, 6 Mar 2017 | Read review
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