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SpringHill Suites Hampton

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SpringHill Suites Hampton
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209 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Bradenton, Florida
Reviewed 4 weeks ago

Let's begin this review. This review shows that this hotel is a work in progress? There was a 4 foot crack on the shower tile wall. I had to fix the toilet because it would not flush properly. The towels were well worn and harsh on the skin. The room was not vacuumed properly, pieces of plastic and price tags...

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Helpful?
Thank Jhonesnaps60
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

We're very sorry for the issues you mentioned during your stay with us, as we never want our guests to experience that. We have repairs in progress! Thank you for your review, and we hope you'll give us another try in the future.

Pittsburgh, Pennsylvania
Reviewed 9 December 2016

The people that own/operate this hotel are a total joke. I paid for my hotel stay before arriving but I was still charged for the stay. I contacted Marriot and they connected me with someone that works for the owners of the hotel. That person promised me 50,000 points because I had an unpleasant experience. Those points were never placed...

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Helpful?
Thank O9506EKjohn
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

We apologize for the troubles with your reward credit. We will contact you via email to discuss in greater detail and make sure the issue is resolved. Thank you for your feedback.

Richmond, Virginia
Reviewed 6 December 2016

Biggest cockroaches I have ever seen and there were blood stains on my sheets. People were fighting, jumping up and down and yelling past 3 in the morning which caused my eight year old daughter to cry. Hotel management did not care. At some points during my stay the halls REEKED of marijuana. I would not stay at this hotel...

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Helpful?
Thank 922618cj
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Dear 922618cj, We're sorry for the troubles during your stay with us, we never want any of our guests to have an experience like this. We can do better, and we hope to have the opportunity to earn your loyalty back in the future.

Phoenix, Arizona
Reviewed 30 November 2016

The room and location was perfect for my trip back to Hampton University. The staff was extra friendly and my room was always near and clean upon my return. I love staying here because of the separate living space and refrigerator. This hotel is modern, clean and well kept.

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Helpful?
Thank Dawn S
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for the 5-star review! We're thrilled to hear our location near Hampton University was convenient for you, and that our team was friendly and performed to your expectations. We hope to see you again soon!

West Tisbury, Massachusetts
Reviewed 6 November 2016

We stayed here for overnights two weekends in a row while traveling back and forth to a destination farther south. One stay, we had a room with two queen beds, and the second stay, we had a room with a single king. If you are traveling with kids, I would recommend booking the double queen, not only for the extra...

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Helpful?
Thank ceonmv
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for your positive review. We're glad you enjoyed our complimentary breakfast and our spacious suites. We look forward to seeing you on your next trip!

Reviewed 1 November 2016 via mobile

We stayed here for one night due to being in town for a party. The check in was fast and the staff was super polite! Updated rooms with a comfortable bed! Loved it had a suite area in thr front with a couch and desk. Would definitely stay again!

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Helpful?
Thank temerson72
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for your kind words about our hotel, we're glad you enjoyed our updated rooms and friendly team. We look forward to serving you again soon!

Seattle, Washington
Reviewed 30 September 2016

I've stayed at many hotels and this was definitely one of the worse ever. My sheets do not appear to have been changed. Sofa was very dirty. There was "hair" of a personal nature on every single one of my "clean" towels, in the tub, on the bathroom floor, and even on the ceiling in the bathroom. Our door was...

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Helpful?
Thank brittrains1
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Dear brittrains1, We're sorry for the housekeeping issues you experienced during your recent stay. We know how important that is, and our goal is to exceed your expectations. We hope you will give us another try in the future.

Richmond, Virginia
Reviewed 28 September 2016

Nice clean Marriott that was convenient to the Huntington Park tennis courts. Breakfast was sufficient and consisted of a waffle station, hot scrambled eggs, sausage patties, turkey links, cereal and the usual coffee, tea and juice. My husband and daughter enjoyed the pool as they had it all to themselves.

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Helpful?
Thank Just_a_normal_mom
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Dear Just_a_normal_mom, Thank you for your review, we're glad you enjoyed our breakfast and the pool. We'd love to host you on your next trip to Huntington Park!

Reviewed 27 September 2016 via mobile

We stayed at this hotel (6 of us) for one night and then decided to change hotels. The rooms were lacking in cleanliness. Sheets on one bed had not been changed. Stains on the wall, empty pop can under the couch and pills in the corner. No vacuuming had been done. I have never changed hotels before but this one...

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Helpful?
Thank Brandi B
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Dear Brandi B, We're sorry for the housekeeping issues you experienced, we never want any of our guests to go through that and we understand how important that is. Our goal is to exceed your expectations every time, and we hope you will give us another try in the future.

Reviewed 21 September 2016 via mobile

Passing thru on our way to the OBX. Very good location right off of the highway. Clean, breakfast, pool many amenities. Large King suite with kitchenette. Cracker Barrel, gas & BJ'S all very convenient.

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Helpful?
Thank Patricia S
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Dear Patricia S, Thank you for your review, we're glad you enjoyed our convenient location on the way to the beach. We look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Springhill Suites Hampton, VA is a great choice when visiting Hampton Roads. Complimentary healthy breakfast buffet, wireless internet throughout the hotel and parking. You will be close shopping and Hampton Coliseum. ... more   less 

Additional Information about SpringHill Suites Hampton

Address: 1997 Power Plant Pkwy, Hampton, VA 23666-3157 (Formerly Springhill Suites Hampton Coliseum)
Region: United States > Virginia > Hampton
Price Range: £76 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Hampton 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Hampton Coliseum Hotel Hampton
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Hampton staff and other travellers.
1 question
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Wilmington, North Carolina
7 months ago

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Questions? Get answers from SpringHill Suites Hampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor is your best option, but I would overlook this hotel.”
 of 5 bubbles 922618cj, 6 Dec 2016 | Read review
“I asked for a room at the end on the back side for less noise.”
 of 5 bubbles 572dawns, 30 Nov 2016 | Read review
“Queen rooms are larger than kings.”
 of 5 bubbles ceonmv, 6 Nov 2016 | Read review
“The second floor above the pool area can get a bit noisy if people are on the outside deck.”
 of 5 bubbles F4697KTrichardd, 6 Jul 2016 | Read review
“Request a room away from the Elevators”
 of 5 bubbles 44maureeni, 29 Jun 2016 | Read review
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