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Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
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390 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Arvada, Colorado
1 review
Reviewed 5 days ago NEW

Everyone working at the Candlewood Suites in Herndon was friendly and very, very helpful. I stayed 9 nights for a house hunting trip and was always happy to get back to my room to relax. There are good restaurants and grocery stores nearby. I was able to save $$ by cooking some meals in my room. Very nice facility.

Helpful?
Thank c0lette64
1 review
Reviewed 1 week ago via mobile

I have been staying at the Candlewood suite in Herndon for about a month now while relocating back to the Northern Virginia from Florida and the service here has been impeccable, Rosa, Marta, Brenda, Vickie and the two gentlemen that work the desk at night are so great, I've traveled all over the world and have stayed in many hotels... More 

Helpful?
Thank mnegassa
Hagerstown, Maryland
Level Contributor
587 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 4 weeks ago

We had absolutely no problem with this hotel. The gentleman at the front counter checked us in with no problem and got us on our way to the room. The room was neat, clean and fresh smelling. (the hallway smelled of someones cooking food...but that's going to happen in a place with kitchenettes!) Everything was in good working order....and seemed... More 

Helpful?
Thank Mfclingan
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for taking the time to do a survey for our hotel. Feedbacks like yours help us improve on making every guest have a great experience while staying with us. Please try us again when you are in our area and let us make your stay even better than your previous stay. More 

York, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
Reviewed 16 October 2016 via mobile

Stayed in a studio suite for business travel. Clean. Cozy. Perfect for my needs. I loved the fitness room being with the laundry area so I could throw in some laundry and exercise while I waited. And the washers and dryers were FREE!!! And clean and available and did I mention no charge? ❤️ thank you James and Elaine for... More 

Helpful?
Thank travelsforfun2
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

We appreciate your feedback very much. Our staff aims to please our guests in line with our Candlewood Suites values. Looking forward to your next visit when you are in our area. More 

1 review
Reviewed 14 October 2016

I was here for a business trip and had a very pleasant stay. It is very convenient to have kitchen in my room. All the utensils were cleaned and perfectly arranged. Hotel staff is very friendly and helpful. Would like to appreciate Reuben (Candlewood staff) who helped me out in my Check-in and stay here. Overall i recommend this hotel... More 

Helpful?
Thank Hemant S
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you very much for taking time to do a survey for us. We always aim to please our guest and make their stay a great experience. Please allow us to serve your hiotewl needs in the future when you are in our area. More 

The Villages, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2016

We stayed here the night before we flew out of Dulles to Japan. The staff was very friendly and the room was very clean. Short 5 minute or so trip to the airport. They ordered our taxi for 4 a.m. and it arrived 5 minutes early. They let us leave our car in the parking lot for the 2 weeks... More 

Helpful?
Thank Hobojack
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Getting a 5 star feedback is definitely AWESOME from guest like you. Thank you very, very much. We work hard to please our guest and hope that you will continue using us for your hotel needs when you are in our area. More 

1 review
Reviewed 29 September 2016

I stayed at the Candlewood Suites Washington-Dulles for 3 monts on travel assingment. It was excellent service! I would definitely recommend for others! My favorite aspects were the minimart and the 24 hour gym access.

Helpful?
Thank Michaela S
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

"Great stay" is what we aim for our guest during their stays and your feedback is just awesome for all us here at the Candlewood Suites Washington Dulles Herndon. When you do come by our area please let us continue in providing you great hotel service. More 

Brighton, Colorado
1 review
Reviewed 27 September 2016

Sonia, who works the front desk has wonderful customer service and is very understanding. I will stay here every time I come to visit. The rooms are clean and they have a variety of television channels.

Helpful?
Thank sgaka
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Staff here at Candlewood Suites are trained professionals and are always very eager to deliver good hospitality service to all our guests. Please let us continue in providing your hotel needs while you are in our area. More 

Hamptons, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2016

I somehow managed to drive from Hampton, Va to Candlewood Suites in Herndon, Va even though I was ill. I made it to the lobby and informed Vickie and Robert that I needed to sit down and I was both sweating and weak. Vickie recognized my symptoms and got me some orange juice immediately for my sugar level had dropped... More 

Helpful?
1 Thank giselebf2016
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

We are so grateful for this feedback. This is home to us and you and all our guest here are always going to be treated like family. When in our area please use us for your hotel needs. You are so appreciated. More 

Reston, Virginia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 September 2016

This is the second time I have visited the hotel and had a terrible experience with bed bugs. The first visit I didn't realize what it was, and after a day or two the breakout got so bad I had to go to urgent care. Unfortunately I waited too long and didn't document the experience. I did report it and... More 

Helpful?
5 Thank jackieclayton
IHGService, Guest Relations Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear jackieclayton, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 

Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Dr, Herndon, VA 20171-4661
Region: United States > Virginia > Fairfax County > Herndon
Price Range: £49 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Washington, Dulles Herndon 2.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Priceline, Expedia, Travelocity, Booking.com and Odigeo so you can book your Candlewood Suites Washington, Dulles Herndon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites
Hotel Style:
#1 Best Value Hotel in Herndon
#1 Business Hotel in Herndon
#4 Family Hotel in Herndon
#8 Romantic Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Washington, Dulles Herndon staff and other travellers.
4 questions
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Washington DC, District of Columbia
Camp Hill, Pennsylvania
Danville, Indiana
over a year ago
Bangkok, Thailand
over a year ago

See all questions (4)

Questions? Get answers from Candlewood Suites Washington, Dulles Herndon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although we didn't use them, our room had kitchen facilities.”
 of 5 bubbles Hobojack, 6 Oct 2016 | Read review
“All the rooms are great. I personally like the rooms near the exits... Easy access...”
 of 5 bubbles giselebf2016, 20 Sep 2016 | Read review
“Corner rooms are usually quieter...they also have better internet connection.”
 of 5 bubbles tfrench129, 24 Aug 2016 | Read review
“Don't chose this hotel if you care for your health and don't want to deal with arrogant people around, and room service is once in a week.”
  • Bed bugs with blood stains on bed
  • bed bug on mattress
  • bed bug found once we removed the pillow
  • Garbage not empties when we checked into the hotel room
  • blood from the bed bug bites
 of 5 bubbles 997ashwink, 15 Aug 2016 | Read review
“Its not too close to airport so its quiet but they only have one elevator....”
 of 5 bubbles brianhU3146ZU, 5 Aug 2016 | Read review
5 of 5
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