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Hilton Washington Dulles Airport

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Hilton Washington Dulles Airport
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1,595 Reviews from our TripAdvisor Community

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Showing 1,531: English reviews
Reviewed 3 days ago NEWvia mobile

The staff didn't ask for my HHonors number at check in. After the check in was complete and I was walking away I heard the customer next to me being thanked for their status and given their 2 complimentary waters. I returned to the desk and asked to have my number added. After she realized my diamond status she told...

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Helpful?
Thank JoJoDancer1337
Richmond, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016

Stayed one night after returning from an international trip and it worked out perfectly! I had parked my car at the Hilton and didn't want to drive home to Richmond after a long travel day. I was very tired and the whole process from pick up at the airport to check in was very good. The room was very nice,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank whirleegirl
About Hotel's Favourite Review
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for sharing your travel experience at Hilton Dulles with others on Tripadvisor. We are elated our Park, Stay, and Go packaged benefited your travel plans! Thank you for your kind words, your comments have been shared with our Executive Committee. We look forward to welcoming you back in the future! Yours in Hospitality, Greg Langweg General Manager

Nottingham, United Kingdom
Reviewed 5 days ago NEW

Went here for Awesome Games Done Quick - hotel worked very hard to organise extras such as food trucks to give more food options, and even took part in organising games and fun for participants. Very good overall.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 812lewisp
Parlin, New Jersey
Reviewed 6 days ago NEW

The Hotel it self was great. The staff were extremely helpful. The Restaurant The Cardinal was extremely good. Especially the Bartender Sam. Not just this year did he take really good care of me ,but also in January 2016. This hotel kept us well fed and very comfortable all week for the past 2 years now. If you have any...

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Helpful?
Thank lastsincommited
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on Tripadvisor. We are thrilled you returned for #AGDQ2017 and that you enjoyed your stay. It's a fantastic event with a wonderful cause! Thank you for your kind words in regards to Sam, we will share them with our Executive Committee! We are pleased...

NC
Reviewed 1 week ago NEW

My son and I stayed here for the AGDQ event and were very pleased with this hotel. The staff was friendly, helpful and efficient. Check in was easy and the digital room key works well for 1 person. The room service menu has the usual fare and we were pleasantly surprised with the rapid service, the hot food and delicious...

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Helpful?
Thank cuzette
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on Tripadvisor. We are so pleased you had a comfortable stay during #AGDQ2017. It's a phenomenal event with a wonderful cause.Thank you so much for your kinds words about our staff, we have shared your comments with the Executive Committee! We can't wait to...

Reviewed 1 week ago via mobile

AGDQ going on in the Hilton and the bar/lounge staff couldn't have been better! Props to Sam 😊 the service and genuine care they give is amazing. Food is reasonably priced and the atmosphere is great

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Helpful?
Thank doghammer
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on Tripadvisor. We are so thrilled you enjoyed your stay and our bar/lounge during #AGDQ2017. It's an amazing event with a wonderful cause! Thank you for your kind words in regards to Sam, we will share them with our Executive Committee! We are already...

Scottsdale
Reviewed 1 week ago

This hotel should not wear the Hilton name. Extremely outdated, everything just seems forgotten about. Scariest elevator noises you will ever hear during a ride up or down. The parking lot has never had even close to enough parking spots to accommodate the number of guest and somehow not one space is near the hotel entrance.

Review collected in partnership with Hilton Hotels & Resorts
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Thank K6827YFgregm
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on Tripadvisor. I am very sorry to hear about your disappointing experience at our property. Please know the level of service you received during your stay is not the level of service we strive to provide all guest that walk through our doors. Please...

Williamsport, United States
Reviewed 1 week ago

Super location just far enough away from the airport for convenience. There was absolutely no airport noise and the rooms were very quiet. Very clean, spacious, and comfortable room. The concierge lounge happy hour is a great touch! Super breakfast and all with airport long term parking and shuttle. We'll be back!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert L
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on TripAdvisor. We are so pleased the convenience of the parking package, room accommodations, and the access to the concierge lounge made your stay that much more enjoyable. We look forward to welcoming you back in the near future! Yours in Hospitality, Greg Langweg...

Reviewed 1 week ago via mobile

The hotel is great, and you can have free dinner, but service is really bad...dude don't come here. front desk service is okay, but when you want to make a call to then, they just transfer you to everywhere and do NOTHING! eventually they would say you have to make a call during business hour. EXCUSE ME???? especially the guest...

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Helpful?
Thank Senjun J
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on Tripadvisor. I am so sorry to hear about your disappointing stay with us. We pride ourselves on striving for outstanding service and we fell short with your stay. We have shared your experience with our Executive Committee as we want you to know...

Mexico City, Mexico
Reviewed 1 week ago

Comfortable stay. We payed for the executive lounge which gave as some benefits like breakfast, but we didn't find anything special. It was just fine. The front desk attendant Aura, was very lovely. It is very close to the airport and to National Air and Space Museum, as well.

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Helpful?
Thank Carolina N
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to share your travel experience at Hilton Dulles with others on Tripadvisor. We are pleased you enjoyed your stay and that Aura made it that much better! Your kind words have been shared with the Executive Committee as we want you to know you've been heard. Yours in Hospitality, Greg Langweg General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Old Ox Grille
Old Ox Grille
Cuisines: American, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Washington Dulles Airport hotel is conveniently located only three miles from the Washington Dulles (IAD) terminal and 30 minutes from Washington DC. This Herndon, VA hotel is an ideal choice for a business trip in Washington DC, given our proximity to local business centers, corporations and government offices. Explore the surrounding area via the complimentary local shuttle service and discover the historic town of Herndon and nearby Reston, VA. Many popular Washington DC attractions are also easily accessible, including the White House and Capitol Building. Our tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort! The Hilton Serenity Collection™ is featured throughout each 400 square foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & luxurious bath amenities. Experience the new standard of guestrooms only at the Hilton! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests to get connected in HDTV by upgrading to Business Class Accommodations. ... more   less 

Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171-3218
Region: United States > Virginia > Fairfax County > Herndon
Price Range: £67 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Washington Dulles Airport 4*
Number of rooms: 449
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Hotels.com and Travelocity so you can book your Hilton Washington Dulles Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton
Hotel Style:
#4 Romantic Hotel in Herndon
#5 Family Hotel in Herndon
#6 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Washington Dulles Airport staff and other travellers.
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Questions? Get answers from Hilton Washington Dulles Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor - executive lounge”
 of 5 bubbles ketket1232016, 2 Jan 2017 | Read review
“Access to executive club may be beneficial”
 of 5 bubbles fromWA-USA, 1 Jan 2017 | Read review
“VIP Floor rooms are very spacious and nicely appointed”
  • Room 576 - Lamp bases w/ AC outlets
  • Room 576 - Sitting area & chest w/ swivel TV
  • Room 576 - Sink with large vanity area
  • Room 576 - Mirrored door closet
  • Room 576 - Lamp bases w/ AC outlets
  • Room 576 - Comfortable King bed w/ two nightstands
  • Room 576 - AC outlets on both sides of sink
  • Room 576 - Small breakfast table w/ coffee maker
 of 5 bubbles Bill_Hunt_AZ, 29 Dec 2016 | Read review
“We were on the 5th floor, which is the top floor.”
 of 5 bubbles Magnolia201, 22 Dec 2016 | Read review
“Get a low number room to cut the walking from he elevator”
 of 5 bubbles CGSTraveller, 20 Dec 2016 | Read review
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