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All reviewsfront deskking roomwafflessausageroom was cleanbest westernsroad tripnon smokinggreat selectionvalue for the moneyother hotelsgas stationgreat hotelstaff was friendlygreat stayon linewould stay here again
This hotel was very clean and quiet. I reserved two rooms, and was pleasantly surprised when I was “upgraded”. The front desk and house keeping staff always greeted us with a smile. This hotel was very close to Fort Lee and other shops and restaurants...More
Response from Tina M, Guest Relations Manager at Best Western Plus Hopewell InnResponded 4 weeks ago
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive...More
I read the reviews and booked the hotel based on TA. However, none of the reviews prepared me for how actually wonderful the hotel was. Immediately created by the most friendly desk agent. Then the room... Mind you, I'm a Hilton Diamond member. Sorry, Hilton,...More
Response from Tom P, Guest Relations Manager at Best Western Plus Hopewell InnResponded 9 October 2017
I can't begin to tell you how much we enjoyed reading this fantastic review of Best Western Plus Hopewell Inn Hotel. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We're glad you had...More
Didnt get to stay after starting check in process. Website I looked at said pets ok. Tbey are not! But no worries hotel next door allowed pets. Lobby here was nice and had great reviews. The front desk lady was super pleasant and military discounts...More
Response from Brandy C, Guest Relations Manager at Best Western Plus Hopewell InnResponded 18 January 2018
Thank you for completing our guest satisfaction survey and sharing your experience I am so sorry that you found our pet policy to be lacking, though it is good to hear that you found the majority of your experience to be satisfactory. Hearing...More
Best Western again provided my wife and I an excellent travel night. We can count on The Hopewell Best Western to care for us after a long drive. Alba, the receptionist, was extremely personable. Another great night in Hopewell Virginia.More
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Response from Tina M, Guest Relations Manager at Best Western Plus Hopewell InnResponded 8 January 2018
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to our hotel. Your voice is very valuable to us and we hope you will return to experience the improvements that...More
The best western in hopewell va is the best in town.
The room has plenty of space and was perfectly clean! The Wi-Fi is very fast and the cable is great. Nice large screen TV. The bathroom has a very nice and modern style tub...More
Response from Tina M, Guest Relations Manager at Best Western Plus Hopewell InnResponded 7 January 2018
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and breakfast. Please do come see us again.