We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express

Booking.comUS$101*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Holiday Inn Express
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

79 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 79: English reviews
Start your review of Holiday Inn Express
 Click to rate
Apex, North Carolina
Reviewed 5 days ago NEW

Looks a lot like an old low budget hotel redone as a HIX. Nothing terribly wrong, it was clean and service was good, breakfast was good, even the internet was good. But I never shook the feeling I was in an old Howard Johnsons. Walking distance to Bob Evans but nothing else. I try to stay at a HIX when...

 Report
Helpful?
Thank Jim C
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

While we are glad to know that you enjoyed great service, a clean room, robust Wi-Fi and a delicious breakfast during your stay with us, we are sorry to hear that the layout of our hotel failed to meet your expectations. We appreciate your loyalty to our brand and hope you will reconsider staying with us again in the future...

Harrisburg, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 23 February 2017 via mobile

This are my third time that I stay on this hotel. Like always they made my stay pleasant. Great facilities and amenities but the most important clean rooms. They have a delicious breakfast with a hot cakes machine . Also at the lobby they have a big pop corn machine to offer each guest. Friendly and polite staff. The location...

 Report
Helpful?
Thank nimzay5
About Hotel's Favourite Review
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for trusting Holiday Inn Express Richmond - Midlothian Turnpike for your hotel needs whenever your travels bring you to Richmond! We are honored to have won your loyalty and truly appreciate your compliments on our great facilities and amenities, and on our attention to cleanliness. We are thrilled to know that you enjoy our complimentary hot breakfast buffet...

Atlanta, Georgia
Reviewed 1 week ago

I stayed here in May for a sports tournament in the area. The customer service, breakfast selections and room cleanliness were all excellent. It was a little noisy due the kids running through the hotel but I didn't mind as I know all of the kids were excited about the tournament and we were part of that group as well....

 Report
Helpful?
Thank Darkchocolate83
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for being our guest and thank you for providing us with feedback on your experience. We are delighted to know that you felt at home and enjoyed a great stay. We appreciate your comments on our great service, delicious breakfast, and attention to cleanliness. We appreciate your recommendation to fellow travelers and look forward to welcoming you back...

Richmond, Virginia
Reviewed 1 week ago

We love staying here. Especially love the included breakfast. Everything is maintained very clean. My daughter wants to go this summer to use their outdoor pool. The lounge is very spacious and inviting. The staff are always helpful with any of your needs.

 Report
Helpful?
Thank Jessica P
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

It is always a pleasure to have you as our guests at Holiday Inn Richmond - Midlothian Turnpike and we are thrilled to know that your most recent stay met your high expectations! Thanks for your comments on our SQUEAKY CLEAN® rooms, delicious complimentary breakfast buffet, inviting lobby, and exceptional staff service. We look forward to welcoming you back again...

New Jersey
Reviewed 1 week ago

A pleasant lobby with a large, spacious and modern breakfast area greets guests when they walk into the place. And that is the lone highlight of this hotel that badly needs to repair/refresh its rooms. Our room with two queens was cramped and old. An electrical outlet had no cover and was probably violated code. The cheap curtains were filled...

 Report
Helpful?
2Thank Travelingman16
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

It is always our goal to provide our guests with a great stay where everything exceeds their expectations so we are very concerned to read that your room failed to meet your expectations or our own high standards. We take all guest concerns very seriously and are working to ensure that your comments have been addressed; however, we have been...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I was a little apprehensive booking a room here based on the reviews, but DON'T LISTEN TO ALL OF THEM. From the time i made the reservation to the time i checked out, we experienced nothing but exceptional service and southern hospitality. When i made the reservation, only king guestrooms were available at the time, but we needed a room...

 Report
Helpful?
Thank rmholland1311
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

At Holiday Inn Express Richmond - Midlothian Turnpike, it is always our goal to provide each of our guests with an exceptional stay where everything exceeds their expectations and we are thrilled to hear that this was your experience. Our staff takes great pride in our hotel and the services that we offer and it will be a pleasure to...

Midlothian, Virginia, United States
Reviewed 2 weeks ago

My mom lives at the Crossings at Bon Air. When my aunts came to see her they insisted on staying at this HI because Crossings has a deal with them. I decided to drop a welcome basket off in advance of their late night arrival. When my daughter and I pulled in, there was a large crowd of dudes in...

 Report
Helpful?
1Thank Kathleen R
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Please accept our sincere apologies for the delay you encountered while waiting to drop off the basket for a guest. We strive to provide top-notch service and we are disappointed to hear that this was not your experience. We have taken your feedback to heart and are working to ensure better coverage at the Front Desk during peak hours. We...

Greensboro, North Carolina
Reviewed 3 weeks ago

Older property, not the greatest area, and employees not very friendly. But rooms are good, for their age. Unfortunately, when we checked in, we found a used set of sheets piled up in the closet. OK place.

 Report
Helpful?
1Thank rryan313131
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for being our guest and thank you for providing us with candid feedback on your experience. It’s never easy to hear that we are “just OK” as our goal is to consistently not only meet but beat guest expectations. Nonetheless, we appreciate all guest feedback and will certainly utilize your comments to ensure a superior experience for future...

Reviewed 15 April 2017

The hotel service was spot on. I was there for a wedding and was left behind. The girls there where so professional and helpful. Asked if i needed anything and if everything was to my liking. They even just talked to me to keep me company and didn't complain that I was interfering with their work. My room was great,...

 Report
Helpful?
Thank Sharon M
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

It was a pleasure to have you as our guest at Holiday Inn Express Richmond - Midlothian Turnpike and we are delighted to know that you were comfortable and enjoyed excellent service during your stay. Thank you for taking the time to share your positive experience with fellow travelers and please consider yourself officially welcomed back!

Reviewed 19 March 2017 via mobile

Our stay at the Holiday Inn Express began with a friendly welcome from the front desk. Then, we went up to our room, 405. Little did we know, a few looks in each corner and behind the TV set had a lot of dust, trash, and even a sock. The beds were thankfully clean and we enjoyed our stay and...

 Report
Helpful?
1Thank Matthew F
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to share your experience. As sometimes happens with similarly named hotels in our area, we believe it is possible that your review was intended for another hotel as we do not have a room numbered 405 or any new front desk staff. However, we take all guest concerns and feedback very seriously and I...

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
Room/Suite (3)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (2)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (11)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Midlothian
1.3 mi away
Best Western Plus Governor's Inn
1.4 mi away
Four Points by Sheraton Richmond
4.2 mi away
Hampton Inn Richmond Southwest - Hull Street
Show Prices
Show Prices
Show Prices
6.8 mi away
Holiday Inn Express & Suites Richmond - Brandermill - Hull St
0.4 mi away
Hyatt Place Richmond / Arboretum
7.9 mi away
Sleep Inn & Suites Harbour Pointe
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel offers free wireless high-speed Internet access, free weekday newspaper, free deluxe continental breakfast, spacious updated exercise room, seasonal outdoor courtyard pool, business center. Business travelers will appreciate voice mail, work desks, access to fax and copy services. Newly renovated guest rooms feature coffee makers, microwaves, refrigerators, irons with boards, hair dryers. Some rooms with two king beds; two room suites available. Bob Evans restaurant next door. Restaurants, cocktail lounges, theater, specialty shops nearby. ... more   less 

Additional Information about Holiday Inn Express

Address: 8710 Midlothian Tpke, Midlothian, VA 23235-5024 (Formerly Comfort Inn Midlothian)
Region: United States > Virginia > Midlothian
Price Range: £77 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, IHG, Orbitz, Priceline, Expedia, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Holiday Inn Express reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Richmond
Richmond Comfort Inn
Holiday Inn Express Midlothian, Virginia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Rm 136. Large gap in door when closed, you hear everything in the hall.”
JimC798, 22 May 2017 | Read review
“Third Floor was great”
Darkchocolate83, 19 May 2017 | Read review
“the front desk offers a great selection of drinks and snacks to buy to replenish your fridge”
P9530MLjessicap, 30 Aug 2016 | Read review
“Good hotel”
529esmeraldar, 5 Jul 2016 | Read review
“Be sure to check out your room as soon as you check in and have your issues addressed or get reassigned to another room”
ClassyJetsetter, 9 Jun 2015 | Read review
5 of 5
Booking.com
US$101* /night
View Deal
HotelQuicklyUS$133
HIExpress.comUS$101
Hotwire.comUS$101
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates