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Holiday Inn Express

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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Richmond, Virginia
Reviewed 30 August 2016

I stayed a week at this Holiday Inn Express off Midlothian Turnpike in Richmond, VA It was close to all types of restaurants and shopping locations. The staff were friendly and welcoming and very helpful for every need i had. The breakfast was very good quality lots of variety, my 10 yr old and husband who normally dont even like...

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Helpful?
Thank Jessica P
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

It is always a pleasure to hear that a guest enjoyed an amazing stay, especially when a guest has been with us for an extended stay. Thank you for your compliments on our friendly staff, delicious breakfast, excellent amenities and comfortable beds. We truly appreciate your business and your recommendation to fellow travelers and we hope to have the pleasure...

South Hill, Virginia
Reviewed 29 August 2016

Walls must be thin because my daughter(2yr old) was woken up at 10:45pm due to neighbors in the next room...doing their "thing". After about 3 minutes of noise I smacked the wall a few times and it ended. However it wasn't just the knocking on the walls, I could definitely hear them talking and laughing for about 30 mins later....

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Helpful?
Thank Pktbell
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for being our guest and thanks for providing us with feedback on your stay. Please accept our apologies for the guests who were not considerate of other guests in the hotel. When we are made aware that guests are behaving in a noisy fashion that is disturbing to other guests, we quickly seek to remedy the situation. Our...

Washington DC, District of Columbia
Reviewed 21 August 2016

We stayed here for a few nights on business. I travel quite a bit for my work and have found most Holiday Inn Express Hotels to be quite comfortable and secure. I would say the exact opposite of this one. Let's face it Richmond is a great area but not the safest. Doors Unlocked at night, random local folks walking...

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Helpful?
Thank WillTill123
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

We take all guest concerns and feedback very seriously and I can assure you that the safety of our guests is our top priority. I have reached out to you privately for additional details regarding your stay; however, I can confirm that all of our exterior doors, with the exception of the main entrance, are always locked and accessible only...

Reviewed 1 August 2016 via mobile

This was terrible hotel and I would not recommend it to anybody!! The people at front desk were rude!! A few of us was wanting to sit and talk after the game and they was trying to tell us we couldn't sit in the open area off of the lobby. If they couldn't have handled that large of a crowd...

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Helpful?
Thank Summer G
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

It is always a pleasure for us to welcome teams who are staying in our area for various sports tournaments throughout the year. We generally receive positive feedback from the teams that stay with us so we were disappointed to hear that your stay failed to meet your expectations. Many of our guests do enjoy gathering with friends and family...

Virginia
Reviewed 23 July 2016

Rooms need to be updated, old furniture in living area. Ceilings were a little yucky, however, 2 KING BEDS! When traveling w/kids who are nearly adults, this is a great find! Because we had a large group, they opened breakfast up a little early for us, which was a huge help, as it was a sports tournament & everyone needed...

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Helpful?
Thank L3815VJlynnb
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you and your family for staying with us at our Holiday Inn Express in Richmond at Midlothian Turnpike. We appreciate all the feedback you provided. Glad you were delighted with having two king beds and for acknowledging our wonderful staff for opening breakfast a little earlier to accommodate the young athletes. We hope to see you again here for...

Milwaukee, Wisconsin
Reviewed 23 July 2016

Great rooms- spacious, comfortable, clean. Great staff- very friendly, helpful, greetings from everyone, genuinely happy to be there. Great breakfast- so many good choices, large room with plenty of tables, constantly cleaned & refilled. The outdoor pool looked very nice, but we were unable to use due to a thunderstorm that night. My only complaint was the heat/cool system in...

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Helpful?
Thank pubcrawler73
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

I’m glad we were able to provide you an excellent stay at our Holiday Inn Express in Richmond at Midlothian Turnpike. Thank you for the 5-star review, highlighting our clean and spacious rooms, great breakfast, and friendly and helpful staff. It would be our pleasure to host you again when traveling in our direction. Thanks for your business.

Iowa
Reviewed 22 July 2016 via mobile

Great place to stay! Quiet, clean and comfortable. Very nice filling breakfast bar. Was busy every morning but was always well stocked. Never ran out of food. Reception people were always friendly and helpful. Would defiantly recommend this hotel.

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Helpful?
Thank Ros G
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

We appreciate you recent business stay at our Holiday Inn Express in Richmond at Midlothian Turnpike. Thanks also for a very generous 5-star review, complimenting us particularly on being quiet, clean, and comfortable with a friendly and helpful staff. Thanks for your business and your recommendation.

Washington DC
Reviewed 18 July 2016

I have not stayed in a Holiday Inn a really long time (usually try for Hilton or Marriott brand) but was pleasantly surprised by how nice it was. Our room had 2 really large comfortable beds and was really quiet even though it faced the pool. The check in staff were incredibly friendly and fast. I would stay here again.

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Helpful?
Thank DCKirby
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

I’m happy we pleasantly surprised you at our Holiday Inn Express in Richmond at Midlothian Turnpike. Thanks for the very kind review, noting our large and comfortable beds, quiet room, and friendly and fast check-in staff. We’d too would love for you to stay here again. Thanks for your business.

Reviewed 5 July 2016

I stayed one weekend with my family. It was our first time in Richmond, VA. The hotel are good. The room and facilities was very clean. The personal and the manager are friendly. The breakfast are good.

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Helpful?
Thank Esmeralda R
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

We’re delighted you had a great stay at our Holiday Inn Express in Richmond at Midlothian Turnpike. It was wonderful of you to write a 5-star review, highlighting our clean rooms and facility, our complimentary breakfast, and our very friendly staff. We hope to see you and your family on another visit to our area.

Harrisburg, Pennsylvania
Reviewed 4 July 2016 via mobile

I had an excellent stay. My kids love the breakfasts hot cake machine, make a wonderful and delicious hot cake.The service was wonderful very polite and helpful staff. Clean room and great outdoors clean pool. Nice area with a lot choice for eat.

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Helpful?
Thank nimzay5
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

We’re thrilled you and your family had such a great experience at our Holiday Inn Express in Richmond at Midlothian Turnpike. Thanks for the wonderful 5-star review you wrote, highlighting the clean room and clean pool, convenient location, complimentary breakfast, and polite and helpful staff. We hope to see you again when traveling in our area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel offers free wireless high-speed Internet access, free weekday newspaper, free deluxe continental breakfast, spacious updated exercise room, seasonal outdoor courtyard pool, business center. Business travelers will appreciate voice mail, work desks, access to fax and copy services. Newly renovated guest rooms feature coffee makers, microwaves, refrigerators, irons with boards, hair dryers. Some rooms with two king beds; two room suites available. Bob Evans restaurant next door. Restaurants, cocktail lounges, theater, specialty shops nearby. ... more   less 

Additional Information about Holiday Inn Express

Address: 8710 Midlothian Tpke, Midlothian, VA 23235-5024 (Formerly Comfort Inn Midlothian)
Region: United States > Virginia > Midlothian
Price Range: £70 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Richmond
Richmond Comfort Inn
Holiday Inn Express Midlothian, Virginia
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Questions & Answers

Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the front desk offers a great selection of drinks and snacks to buy to replenish your fridge”
 of 5 bubbles P9530MLjessicap, 30 Aug 2016 | Read review
“Good hotel”
 of 5 bubbles 529esmeraldar, 5 Jul 2016 | Read review
“Be sure to check out your room as soon as you check in and have your issues addressed or get reassigned to another room”
 of 5 bubbles ClassyJetsetter, 9 Jun 2015 | Read review
“Hotel is set back from the road, so even the rooms facing the road are not too noisy.”
 of 5 bubbles W2100VKjeffs, 9 Jun 2015 | Read review
“3rd floor was very nice”
 of 5 bubbles Barry_Asalone, 25 Apr 2015 | Read review
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