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Mercure Koh Chang Hideaway Hotel

700 reviews
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Traveller (1093)
Room & Suite (315)
Pool & Beach (213)
Overview
  • Excellent41%
  • Very good34%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“happy turtle”(17 reviews)
“pool villa”(24 reviews)
“lonely beach”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (700)Write a Review
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All reviewshappy turtlepool villalonely beachbeach barprivate beachfront office managerstandard roombailan bayocean viewvery nice hotelnice beachlove this hotelmain poolthe hotel offersbuffet breakfasthotel beachbeautiful resort
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1 - 5 of 364 reviews
Reviewed 2 days ago

Hotel rooms are pretty worn out. Need some rework. Bathroom with walls covered with some mold. We also had ants running thru the room - but this looks to be pretty normal on Koh Chang, same in next stays in other hotels. Swimmng pool was...More

Review collected in partnership with Accorhotels.com
Thank marcind950
Reviewed 1 week ago via mobile

Dear all thank you (Mr. Tom, Mr. Neat and Khun Aum for our nice holiday here for 8 days here our staff warm welcome since escort to the room , room cleaned, bed and pillows very comfortable , our breakfast very good and have a...More

Thank Supichaya1037
Response from MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway HotelResponded 5 days ago

Dear Khun Supichaya, We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

A TripAdvisor Member
51
Reviewed 1 week ago via mobile

We have been searching for the most beautiful resorts on Koh Chang and saw al the stunning pictures of the Mercure resort. When we arrived, we where very happy to see that this place is really as beautiful as it shows on all the pictures....More

Thank A TripAdvisor Member
Response from MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway HotelResponded 1 week ago

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Mercure Koh Chang Hideaway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Reviewed 1 week ago via mobile

At first we already have a problem while check-in, when booking I select twin bedroom but the staff give us a double bedroom. After dealing with the problem we went to our room and realized that it's very noisy. Our room is located near the...More

Thank Nariokung
Response from MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway HotelResponded 1 week ago

Dear Nariokung, Thank you for taking the time to tell us about your experience at the Mercure Koh Chang Hideaway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Reviewed 2 weeks ago via mobile

Have never stayed there but thought to try the BBQ buffet dinner . Must say they topped my list of the worst ever buffet served . It should not even be allowed . Only item ok was the spinach soup. The rest absolute garbage ....More

Thank Tom H
Response from MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway HotelResponded 2 weeks ago

Dear Tom H, Thank you for taking the time to tell us about your experience at the Mercure Koh Chang Hideaway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

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Traveller (1093)
Room & Suite (315)
Pool & Beach (213)
Dining (46)
Hotel & Grounds (689)
Bathroom (29)
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$48 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Ko Chang
#12 Spa Hotel in Ko Chang
#13 Top resorts Hotel in Ko Chang
#13 On the Beach Hotel in Ko Chang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Ko Chang
#12 Spa Hotel in Ko Chang
#13 Top resorts Hotel in Ko Chang
#13 On the Beach Hotel in Ko Chang
Room types
Suites, Non-Smoking Rooms, Family Rooms
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