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Novotel Suites Calais Coquelles Tunnel sous La Manche

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Traveller (62)
Room & Suite (52)
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Overview
  • Excellent44%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“next door”(88 reviews)
“cite europe”(69 reviews)
“rooms are large”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (900)
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Traveller rating
305
257
64
12
14
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Bar/Lounge, Room Service, Air Conditioning
305
257
64
12
14
Show reviews that mention
All reviewsnext doorcite europerooms are largeself catergreat roomcoffee machinebottle of watercar parkgreat showershopping mallreception areanight's sleepaccor groupbooked this hotelbuffet breakfastlong driveconvenient hotel
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1 - 5 of 652 reviews
Reviewed 6 days ago

Stayed twice in a week in one of the suite. Both time the staff was very friendly and polite. Most secure place in France as the 100s of policemen on duty at the channel tunnel stay there, Secure car park and Clean rooms although had...More

Review collected in partnership with Accorhotels.com
Thank Henri G
Reviewed 3 weeks ago

Our stay at the Novotel Suites Calais was very comfortable. Checking in was easy and the staff very polite. The addition of an extra person at a late stage in the booking was no problem and handled efficiently.More

Review collected in partnership with Accorhotels.com
Thank mrsriddle2018
Response from abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La MancheResponded 3 weeks ago

Dear Guest I am very pleased to read that you enjoyed your stay and found our location ideal. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so...More

Reviewed 18 March 2018

Cedric the Receptionist is a credit to Accor Hotels. He welcomed us warmly, was very friendly, efficient, chatty and helpful - and even offered to help us take our luggage and drinks to our room. We had requested and were allocated a quiet room and...More

Review collected in partnership with Accorhotels.com
Thank lakegirl48
Response from abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La MancheResponded 4 weeks ago

Dear Customer Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay...More

Reviewed 15 February 2018 via mobile

An overnight stay place when coming or going UK-France. Unpleasant location. Nice rooms although hot water dangerously hot. Lovely helpful staff on check-in and breakfast. No restaurant so used Ibis next door.... DON'T.... it is truly awful. "Gourmet boutique" in the Novotel was understocked. Decent...More

Thank AJCG
Response from abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La MancheResponded 25 February 2018

Dear Guest You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that...More

Reviewed 9 December 2017

The large room is divided by a curtain ,so that the bed and bathroom could be separate for the living space of table,chairs,settee and mini kitchen. The room is always kept clean with large towels in the bathroom. There is a walk in shower as...More

Thank Lesley F
Response from abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La MancheResponded 10 December 2017

Dear Guest Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Bar/Lounge
Details
Price range
US$128 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$128 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (62)
Room & Suite (52)
Questions & Answers
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LVH1
17 June 2016|
AnswerShow all 7 answers
Response from abraham k | Property representative |
Dear sir, Madam, Yes, we have a secure car park just behin the hotel. Kindest regards
1
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Sam55Essex
19 July 2015|
AnswerShow all 10 answers
Response from abraham k | Property representative |
Dear Guest, We thank you for your message. We are pleased to inform you that with some offers, breakfast is included. As a matter of fact, it is according to sales conditions and availabilities. We hope that these... More
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Room Tips
"from higher floors on the car park side,you can see the Channel ferries going along"
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"There is no road noise even at the front of the hotel, I have never had to complain about a room here and I..."
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"I think its just as good as the pictures on the internet"
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"Third floor rooms"
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