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31/12/2017 01/01/2018
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    Extended Stay America - Newport News - Oyster Point

    11708 Jefferson Ave, Newport News, VA 23606-1905
    +1 877-432-9997
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    31/12/2017 01/01/2018
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    US$60
    US$61
    US$61
    Traveller (11)
    Room & Suite (12)
    Dining (1)
    Overview
    • Excellent24%
    • Very good16%
    • Average16%
    • Poor10%
    • Terrible34%
    Travellers talk about
    “oysters” (7 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (73)
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    1 - 5 of 73 reviews

    Reviewed 24 October 2017 via mobile

    This place is amazing. The managers go above and beyond to make sure everyone’s stay is exceptional. I’m here for work, I just currently moved to this hotel from another hotel down the street. Tyeonna and Samantha provide exceptional customer service, the staff is always...More

    Thank Cortez F
    Response from 00esa, Manager at Extended Stay America - Newport News - Oyster PointResponded 26 October 2017

    Cortez, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing...More

    Reviewed 23 October 2017 via mobile

    Tyeonna and Samantha are great managers with a remarkable staff. The service and cleaning service is better than some 5 star hotels. The people really make it a home away from home, especially when you’re always on the road.More

    Thank LLewis429
    Response from 00esa, Manager at Extended Stay America - Newport News - Oyster PointResponded 24 October 2017

    Thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. Thanks again for recognizing their efforts, and we look forward to welcoming...More

    Reviewed 22 October 2017 via mobile

    I read reviews and I want to remind you "You get what you pay for". The rates are low, the room is okay, the staff is amazing. The linens were clean. The room did smell of smoke. If you expect a 5 star room at...More

    Thank Melissa T
    Response from 00esa, Manager at Extended Stay America - Newport News - Oyster PointResponded 23 October 2017

    Melissa, thank you for your feedback. We are glad you had an overall satisfactory stay and that you loved the value we offer. We have shared your concern regarding the smoke odor with our housekeeping team so that our future guests do not experience the...More

    Reviewed 16 October 2017

    every possible thing was terrible, except the desk employee who was helpful and gave us a refund on the spot. (Or rather promised a refund would be applied to my credit card - still haven't seen it yet). The non-smoking rooms both reeked of cigarette...More

    Review collected in partnership with Extended Stay
    1  Thank B987SXfrankp
    Response from 00esa, Manager at Extended Stay America - Newport News - Oyster PointResponded 24 October 2017

    Thank you for being our guest and for taking time to leave feedback. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you...More

    Reviewed 9 October 2017

    i have been staying at this location for sometime, and some of these negative reviews are remarkable to say the least. the general manager and her staff truly shows what hospitality means. i have watched this place go through some ups and downs, but the...More

    Thank QHARP
    Response from 00esa, Manager at Extended Stay America - Newport News - Oyster PointResponded 10 October 2017

    Thank you for sharing your amazing experience at Extended Stay America. We are thrilled to read you loved the convenience of our prime location and were impressed with the service provided by our courteous associates. We appreciate you sharing your nice comments and look forward...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$56 - US$72 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Hotels.com, getaroom.com, TripOnline SA, Cancelon, Hotwire and Travelocity so you can book your Extended Stay America - Newport News - Oyster Point reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Newport News
    • Also Known As
    • Extended Stay Newport News ,
    • Extended Stayamerica Newport News ,
    • Newport News Extended Stay
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    Traveller (11)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (5)
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    Questions & Answers
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    Room Tips
    "Ok if you are only looking for a place to lay your head for one night. I would not recommend staying for an..."
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    "I'm not sure there is a good room at this hotel for business or family travelers."
    Read review
    "It's a motel basically, so all the rooms are accessible "from the street". Mom and young..."
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    "Any other hotel would be better/safer"
    Read review
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