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All reviewspancake machineclyde morris blvdindoor poolroom was spotlessfree breakfastquality innthe staff was friendly and helpfulbeds were comfortableking suitevirginia beachup to dateclean hotelbreakfast areacomfortable staywonderful stayfitness centerdesk clerk
The hotel entrance is through the parking lot of Quality Inn Hotel. Do not look for a separate entrance. It does not have a distinct entrance. You will end up back out on I64 West if you pass up the Quality Inn entrance. If you...More
Thank Shirley D
Response from David J, Manager at Holiday Inn Express & Suites Newport NewsResponded 4 weeks ago
Dear Shirley D,
Thank you for taking the time to let us know about your experience with us. We do understand how confusing our entrance can be but we hope this does not deter you from staying with us in the future. Thank you again
I was very pleased with how clean this hotel was and how comfortable the beds were. The assistant manger David was extremely pleasant and accommodating by allowing us to check in an hour early. I also requested adjoining rooms which isn't a guarantee but they...More
Response from David J, Manager at Holiday Inn Express & Suites Newport NewsResponded 5 March 2018
Thank you for your 5 star review. We appreciate you taking the time to let us know about your experience in our home. Please come back and see us when your travels return you to Newport News
Had a quick trip to Newport News to attend an event at Christopher Newport University and picked this hotel because it was close to CNU and right off the highway. The people at the front desk were friendly and helpful, the rooms were clean and...More
Response from David J, Manager at Holiday Inn Express & Suites Newport NewsResponded 5 weeks ago
Thank you for your valuable feedback. We appreciate you taking the time to let us know about your experience in our home. We're so happy to you enjoyed your experience. Please come back and see us when your travels return you to Newport...More
Our room looked brand new and based on other reviews, it sounds like a rennovation had just been completed. We had zero complaints and enjoyed the free breakfast, pool and access to laundry. Our room had a Keurig coffee maker, fridge and mw. Computers in...More
This is the only hotel we stay at in Newport News.
David the AGM is one of the best we encounter. He sets the tone for his staff. We wish we were not late with this review because Katlyn was extremely engaging, helpful, and friendly....More