Parco San Marco Hotels & Beach Resort
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Parco San Marco Hotels & Beach Resort

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Traveller (1078)
Veiws
Room & Suite (238)
Der Pool für Erwachsene
Pool & Beach (130)
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About

4.5
#1 of 1 resort in Cima
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Il Parco San Marco Hotels & Beach Resort copre una superficie di 23,5 ettari e si estende per quasi 1 km dalla sua spiaggia privata di 3.000 mq fino ad un rigoglioso bosco. Situato nella Regione del Lago di Como, il Resort si trova direttamente sulle rive di uno dei laghi più affascinanti al mondo, il Lago di Lugano, e in posizione strategica tra il Lago di Como e Lugano città. Ogni ambiente è stato disegnato per il massimo comfort, pensando alle esigenze del viaggiatore più attento e i nostri ospiti possono godere di un'infinita varietà di servizi esclusivi. Che tu scelga di rilassarti in spiaggia sorseggiando un esotico cocktail, partire per una gita in barca, divertirti in famiglia con esilaranti attività per bambini, gustare i sapori delle tradizione enogastronomica, godere della vista del lago dalla terrazza nella privacy della tua suite, al Parco San Marco puoi realizzare il viaggio che veramente sogni. Il nostro Resort ha ottenuto la prestigiosa certificazione Green Globe.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Bicycle rental
Diving
Game room
Hiking
Horseback riding
Tennis court
Water park
Water sport equipment rentals
Archery offsite
Bicycle tours
Entertainment staff
Table tennis
Walking tours
Waterslide
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Romantic
Languages Spoken
English, French, Dutch, German and 2 more

Location

Località Cini 31a, 22018 Cima Italy
Name/address in local language
1,298Review49Q+A100Room tips

Reviews
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Detailed Reviews
Tai5605 wrote a review Sept 2020
West Midlands, United Kingdom156 contributions102 helpful votes
5.0 of 5 bubbles
From the time we entered this hotel to the day we were leaving we felt as though we were the most special guests in the hotel. Everybody’s customer service was amazing and the attention to detail was outstanding, even the smallest things the staff were on it without any fuss. When we arrived we were told that our booking had been cancelled but the staff dealt with it without any drama and booked us into our room. The hotel and grounds are spotless and the attention given to deal with the COVID situation is amazing the staff work tirelessly to ensure everybody is safe and everyone follows the guidelines to such an extent you forget there is a pandemic! The rooms were amazing and so big, beds very comfortable and the pillows I need to buy these when I get home. The food is out of this world regardless where you eat and even breakfast makes you feel that everything isn’t mass cooked like other hotels and left to sit in their serving dishes till the end of service. Whilst all the staff are brilliant and so friendly and so attentive but without being intrusive, special mention has to go to Lara on reception I swear if you asked if she could arrange a trip to the moon she’d try and organise it. Nothing was too much trouble for her. Also Marianna in the restaurant she is amazing at her job, she
is on top of everything and even though there are lots of guests in the hotel she remembers your name. Her customer service is outstanding and working alongside Roberto (aka the magic man) they run a tight ship. Salvatore, Orlando and Andrea are excellent staff too who are top of the game their attention to detail is wonderful. Special mention also to Jovan who is a treasure and Fofana they are just a joy to have looking after you, so friendly and chatty remembering the drinks we liked and were on the ball the whole time they were working. They’d be good supervisors! Alfonso in the grill restaurant is amazing too, helping with explaining dishes from the menu, his friendly persona and excellent service stands out! Tatiana who does the boat trips is a mind of information and makes each trip so enjoyable. We’ve spent 9 nights in this idyllic paradise and will definitely return hopefully bringing friends with us. Till the next time 💕
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 29 Sept 2020
Buongiorno dear Tai5605, thank you very much for the detailed description of the impressions of your recent stay at Parco San Marco. It is a great pleasure to read your comments and to know that you have felt well looked after by our motivated team of first class service professionals. Because a resort can only be as good as the service professionals who work there, no matter how breathtaking it may be. We make every effort to provide each and every guest with a truly personal service at a high level and we are delighted that you have appreciated this effort. The whole team is very happy to hear your praise and we look forward to welcoming you back soon! Warmest regards from Lago di Lugano, RAIMONDO SARTORIO| MANAGING DIRECTOR PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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Globetrotter1621 wrote a review Jul 2021
Lucerne, Switzerland66 contributions16 helpful votes
5.0 of 5 bubbles
Second time at Parco San Marco, located on the shores of the Lugano lake and just 15 minutes away to reach lake Como. A paradise for families with children, it also offers adults without children a great stay with “adult only” areas, which includes a very big outside pool. Amenities too many to describe here, 5 venues for food. The breakfast buffet is huge and there is really nothing missing on it. All restaurants offer great meats and fish, freshly grilled. Quality of food and portions will satisfy all spoiled tastes. The very best expansive grounds with “manicured green areas, plants and flowers deserve special mention. The Spa and inside swimming pool add to the amenities offered.
A “beach-side” location (across the street) with as many amenities as the water sports enthusiasts would wish for. All the personnel are attentive and very quick to fulfill your wishes.
Is everything “perfect” then ? No, some improvements would certainly be welcome. However the “missing” details won’t spoil the stay.
The 2 room suites with unobstructed lake views are great if you are willing to spend the money for them.
With or without kids, certainly a very worthwhile place for a short visit or an extended vacation.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: If you are staying longer visit the many great places on lake Como (Italy), such as Bellagio,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 14 Jul 2021
Buongiorno dear Globetrotter1621, Thank you for reviewing your recent return to Parco San Marco. It sounds as if you once again enjoyed every aspect of your visit with us ... from the hotel's ambiance and setting, to the sports and lake activities, to the food and restaurants. I am so pleased to know that you were able to spend time enjoying the Spa and the attractions on the lake. I will also share your kind words about the "friendly" service levels with our great team of service professionals. We look forward to welcoming you back again. Best regards, RAIMONDO SARTORIO| MANAGING DIRECTOR| PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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Swinginnice wrote a review Aug 2022
Nice, France23 contributions16 helpful votes
4.0 of 5 bubbles
We had a lovely time at PSM for 3 nights. While we were overall very satisfied with the visit, there are a few things we would hope to be improved for a potential follow up visit.
The kids club is a great idea, but I suppose not so easy to keep everyone happy. Our 7 year old daughter enjoyed her first visit there, but on the second day, 2 boys were picking on her in there so she did not want to stay or return again during our trip. The staff needs to keep better watch on what the kids are doing in there and not allow any bullying. So that part was a big disappointment.
We only wanted a bit of time to go to the spa on our own or have an adults only lunch. Didn't want to leave her there more than an hour or 2 at a time.

In addition to that our daughter picked up a stomach virus and spent the 3rd day throwing up. Not blaming anyone for this but perhaps there needs to be a bit more attention paid to the hygeine in the kids' areas.

Despite all of this she loved the hotel and wants to go back.

The beach restaurant is excellent and we ate there twice. Very satisfied.

La Veranda for dinner was nice, but no a la carte menu so we would not retun there.
Our family doesn't eat large meals so the minimum 2 courses is too much.
Also the breakfast at 35 euros is a bit excessive. Again we just have a coffee/tea and a pastry for breakfast. Wish they offered an a la carte option somewhere.

The Mediterannean Grill was quite nice as well and we would eat there again.

20 euros per day for parking is tacky at a hotel that is only accessible by car. We were able to charge our Tesla which was nice, but only because Tesla and Porche provide that. If we had a different EV the hotel would have charged for that as well. Charging for parking is the same as charging for internet. Low class. I hope they will reconsider this policy.

Speaking of the internet, it was very poor service. This is an area that needs to be addressed as it is far from up to standard.

The staff was always outstanding though. Thank you!
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Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 30 Aug 2022
Dear Swinginnice, Thank you for taking the time to write about your recent stay at Parco San Marco Lifestyle Beach Resort. We're very pleased that you and your family spent a lovely time here with us and I would personally like to thank you for your kind words towards our team which I will be sure to pass on. We were very sorry to hear that your daughter did not have such a good experience at the club on the second day due to the behaviour of a couple of the other kids, but we can assure you that all our kids club staff are qualified and that all children's areas are also constantly sanitised. We very much appreciate that you took the time to talk to our team member that called you to talk through this and we're very happy to hear that it hasn't put you off coming to visit with us again in the future. We very much appreciate your precious feedback: this is the only way for us to improve in every aspect of the service we provide to our guests. Looking forward to welcoming you back again, we wish you all the best. Best regards, RAIMONDO SARTORIO| MANAGING DIRECTOR| PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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Manon B wrote a review May 2023
Amsterdam, The Netherlands37 contributions43 helpful votes
4.0 of 5 bubbles
We enjoyed 4 days at this hotel, which is very child-friendly. Our daughter enjoyed the (multiple) playgrounds, indoor swimming pool and little gift from the staff. Staff was very friendly and accommodating - communication beforehand was very good and they arranged good transport for us from/to Milan. We had breakfast, lunch and dinner, which was ok but for the price we would have expected higher quality. Prices for both food and drinks are very expensive (e.g., €20 for a ham/cheese toast and €7 for a soft drink at the bar). We haven't tried the (even) more expensive restaurants as younger kids are not allowed there - quality is probably better there. The interior of the rooms and public areas is a bit outdated and could use a refresh, but the location next to the lake is stunning.
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Date of stay: May 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 28 May 2023
Buongiorno dear Anoniem987, Thank you very much for taking the time to review your stay at our Resort. I am glad that you and your daughter had a wonderful and enjoyable time, especially with the different playgrounds, swimming pools, and our friendly staff. I would also like to thank you for all the nice words you spent on our team, who always work with the utmost professionalism and attention. I will share your compliments with them! I appreciate your feedback around our food and drinks offers. We strive to provide excellent quality at a fair price, so we are sorry that our prices did not meet your expectations. As for your next stay, you can rely on our reservation service, which will be able to best advise you on the suite best suited to your needs and tastes. We hope that you will visit us again soon. Kind regards, RAIMONDO SARTORIO| MANAGING DIRECTOR PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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whattonhouse wrote a review Sept 2020
Loughborough, United Kingdom1 contribution1 helpful vote
5.0 of 5 bubbles
We had a fantastic stay at Parco San Marco not least down to the fantastic staff. From initial contact/booking they couldn't have been more helpful and forthcoming with information and even reduced the cancellation period from 9 days to 5 days due to our concerns over COVID restrictions being imposed.
We booked a Lifestyle Family Suite (3 bedrooms). The suite itself was fabulous however the outside space (which is really important to us) was overlooking the busy road so we were unable to relax day or evening outdoors. I spoke to the hotel about this and they could not have been more proactive - the same day we were shown alternatives and ended up relocating to "Villa Olivo" at the top of the resort away from the road at no additional cost. This truly made our stay exceptional.
Facilities and restaurants were fabulous. whilst there were many families (like us) there were also lots of couples enjoying the adult only restaurants/pool areas etc so a really good mix.
We hired a boat through the hotel 2 days. the hotel made us a very good value picnic on our second outing and made sure they asked us later that day how it was for us!
The beach area was perfect for adults and kids alike.
the kids pool/slide area provided great entertainment!
Definitely a hotel to visit :)
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Date of stay: September 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: choose a room higher in resort further from the road if noise bothers you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Geschäftsführer at Parco San Marco Hotels & Beach Resort
Responded 7 Sept 2020
Buongiorno dear whattonhouse, thank you very much for choosing Parco San Marco Lifestyle Beach Resort as a location to spend your holiday on Lake Lugano. We are particularly pleased to read your very detailed commentary, which provides us with complete feedback on your experience. We are honored that you have enjoyed your stay in all its nuances and, in particular, our gastronomic offer, the beach and the pool with slides. We look forward to welcoming you again! Best regards, RAIMONDO SARTORIO| MANAGING DIRECTOR PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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Tourist wrote a review Aug 2022
Basel, Switzerland16 contributions3 helpful votes
+1
5.0 of 5 bubbles
This hotel, resort, restaurant and beach is unmatched in quality and service. Staff make it personal and special. The menu changes nightly keeping the experience fresh over a long stay, which I recommend!

Water sports are well-priced and the instructors are helpful taking authentic care of customers. The beach front can be calm and quiet or active and fun for kids at the same time.

It’s a calm, beautiful family or romantic atmosphere.

Free ice cream for kids 5 hours a day - you had my son at “free ice cream”!The pizza is also very high quality.

My family keeps saying, there’s no place like Parco San Marco!
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: The half pension allows an opportunity to try a new menu every night. Tennis court has stunning...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 4 Aug 2022
Dear Departure426564, Thank you for taking the time to write a detailed review of your recent experience at Parco San Marco! I am thrilled to hear you had a memorable stay and enjoyed everything from the friendly staff, to the beach, to the food. We truly appreciate your support and hope to have the opportunity to welcome you and your lovely family back again soon. Warm regards, RAIMONDO SARTORIO | MANAGING DIRECTOR| PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM | P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 4
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premium-explorer wrote a review Oct 2022
Nashville, Tennessee41 contributions72 helpful votes
4.0 of 5 bubbles
We had a great family vacation in Parco San Marco. The variety and quality of amenities is very good - for all age categories. The separate restaurant for families with kids makes it relaxing and the kids had a lot of fun with the waiters. The food is very tasty but dish sizes nearly too large for a 4 course dinner. The suite had a great view on the lake. It was just a pity that the non refundable room rate was not available with half board. We are looking forward to go back.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 16 Oct 2022
Buongiorno dear premium-explorer h, Thank you very much for your wonderful review! We are honoured that you enjoyed your stay in all its nuances, from the suite, the beautiful view of Lake Lugano and especially our activities offers. We would also like to thank you for your feedback, which we always value and enable us to grow. We hope to welcome you again and until then we send you a sunny greeting from Lake Lugano, Best regards, RAIMONDO SARTORIO | MANAGING DIRECTOR | PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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Caitlin B wrote a review Aug 2023
Massachusetts15 contributions5 helpful votes
5.0 of 5 bubbles
I recently stayed at Parco San Marco (PSM) for 3 most enjoyable nights. First and foremost, the staff works tirelessly with one purpose- to ensure the guests feel welcome and enjoy their time at PSM. There are genuine smiles all around. Alicia and Federica at the front desk are prompt, friendly and rather than show you on a map where something is, they walk you to the area and are so personable! We enjoyed breakfasts and dinners in the Veranda room with service by Giulia and Giusepppe. The breakfast here is outstanding. There are 3 huge areas of fresh, high quality options. We enjoyed a memorable multi course dinner at La Joie de Vivre and Stefano made accomodations for our requests which was very much appreciated. We spent an afternoon at the SPA CEo at the Aria hotel. The spa is a sanctuary and the staff here is fantastic, especially Francesca. We were provided with smiles and service in several areas of the hotel from Sara including the front desk at both hotels and restaurants.
The entire resort is absolutely beautiful (art installations, grounds, location) and full of activities. You can rest and relax or be as active as you wish. We enjoyed the pools, lake activities, ping pong, fitness room and hiking trails. The beach area is bigger than expected and lunch at 46 Parallelo is so relaxing! I cannot fail to mention the AMAZING food here. La Masseria has some of the best steak I’ve ever had and the panoramic view from the deck is a dream. The sky lounge has live music at night and the indoor lounge had a harp player one evening.
I would highly recommend PSM to both families and couples. There is something here for everyone to enjoy. Thank you for the hospitality of the staff at PSM, you made our trip special with memories for a lifetime.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Hotel provides a bottle of water & beach towels each day. Lots of stairs, elevators are avail. ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 28 Aug 2023
Dear Ilovevacations09, I'm absolutely delighted to read your wonderful review detailing your recent stay at Parco San Marco. It warms our hearts to know that you had such an enjoyable and memorable experience during your three nights with us. It's particularly gratifying to hear your positive feedback about our dedicated staff. Our team's unwavering commitment to ensuring our guests' comfort and enjoyment is truly our driving force, and it's heartening to hear that their efforts have made a positive impact on your stay. Alicia, Federica, Giulia, Giuseppe, Stefano, Francesca, and Sara are truly grateful for your kind words. I'm thrilled that you appreciated our culinary offer and thta you had the opportunity to experience our SPA CEò at ARIA Retreat & SPA as well. It's wonderful that you were able to find a perfect balance between relaxation and adventure, whether it was at the pools, lake activities, fitness room, hiking trails, or the beach area. Once again we extend our heartfelt gratitude for choosing to stay with us. We look forward to welcoming you back in the future for more memorable moments and exceptional experiences. Best regards, Raimondo Sartorio, Managing Director
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Kentmumtj wrote a review Oct 2022
Greater London, United Kingdom46 contributions36 helpful votes
5.0 of 5 bubbles
A wonderful stay. Beautiful accommodation with good quality furnishings and very comfortable large beds, we stayed in room L32 and had the most amazing balcony view. Hotel is set within the most attractive landscaping in the side of a mountain with astonishing views of Lake Lugano. Maintained to a high standard and very clean. Staff are very helpful and extremely polite. They made our stay even better. There was lots of little extras that we were pleasantly surprised with, for example small snacks with drinks at the bar, salad offered before dinner and complimentary fresh water daily in rooms.

Breakfast was self service with extras such as lovely fresh honeycomb, we ate in the same restaurant which did change its menu slightly everyday and we found sufficient dishes although some more chicken options would have been my personal preference as I do not eat seafood.

The sauna and pool area was so clean and quiet, at one point was just myself and husband in there.

Would we go back - most definitely, if you are wanting some peace, quiet and relaxation with good quality food and a warm welcoming atmosphere then this is the place to go.

Be warned traffic between the hotel and Switzerland can be very heavy at times. I also found the shower to be less powerful than I would have expected but this was a very minor thing.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: L32, a beautiful 1 bed accommodation with a large balcony over looking the lake,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 10 Oct 2022
Dear BackPacker747698, Thank you for your review of Parco San Marco and your support! I am delighted to know that we have met your expectations and that you were able to spend an amazing experience with us. Our philosophy is to offer an authentic and unforgettable experience and I am glad that you found everything you needed. It is great that we have also been able to impress you with our service and professional, detail-oriented team: I will be sure to pass on your kind words to our great team. We look forward to welcoming you back next time. Warmest regards, RAIMONDO SARTORIO | MANAGING DIRECTOR | PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM | P.: 0041.91 923 40 86 | F.: 0041. 91 924 21
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Elle W wrote a review Sept 2023
9 contributions3 helpful votes
3.0 of 5 bubbles
We just spent three nights at the resort . The serving staff and food were excellent. Pools and kids clubs were not .We got lucky with the weather the
first two nights. The outdoor and indoor pools are terribly cold . Especially the kids pools. They should be more
Heated as I couldn’t take in my baby and my toddler only lasted 10 mins and then lips turned blue. I complained to staff as the indoor ones were equally too cold for kids and was brushed off saying they are heated. In reality they are about 21c. It didn’t leave a lot of options for the rain day as there wasn’t anything suitable for toddlers. We tried the bambino club the first day and nothing was setup for toddlers. It was in the older kids room with no toys for toddlers and lots that were too old and chocking hazards( eg game pieces and Lego). A nice female staff member took the toddlers down to the toddler room when I complained that there was nothing there. However, the next day she wasn’t there and the man in charge of the staff room didn’t seem to care
and said they had to stay there . My kid cried as a result and we didn’t bother to leave him a second time . The spa had some good saunas and infinity
Pool. The pool and jacuzzi like those at
The hotel are really cold. This is
My first experience at a spa in Europe that charges 45€ and doesn’t have a heated jacuzzi. The overall experience felt cheap and that they were cutting corners to save money . I don’t think I would return with my family as the value was not worth it and it was an average experience.
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Date of stay: September 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Go in the summer as there is nothing to do for kids in rains days
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raimondo Sartorio, Direttore generale at Parco San Marco Hotels & Beach Resort
Responded 15 Sept 2023
Dear Eleanor Wells, Thank you for taking the time to share your feedback about your recent stay at our resort. We truly appreciate your kind words regarding our serving staff and food; your compliments mean a lot to us. We are genuinely sorry to hear that you had concerns during your visit, particularly regarding the pool temperatures and the kids' club experience. It's a real pity that these issues were not brought to our attention during your stay, as we always strive to make our guests' experiences enjoyable and comfortable. To clarify, our indoor pools at the family spa are indeed heated, with the indoor pool at 29 degrees Celsius and the kids' pool and jacuzzi at 31 degrees. We also want to mention that the lake water temperature naturally varies, and our outdoor pools are maintained at around 22 degrees. Additionally, the kids' clubs operate on a seasonal basis as outlined in our information platforms. We regret that you didn't fully appreciate our award-winning adults-only spa, where the indoor pool is kept at 30 degrees, and the infinity saltwater pool and jacuzzi are maintained at 33 degrees. Your feedback about the spa experience will be taken into account as we continually work to improve our services. Your insights are valuable to us, and we genuinely hope you will reconsider and visit us again in the future. We would love the opportunity to make your stay truly exceptional and address any concerns you may have promptly. Thank you once again for sharing your thoughts, and we look forward to the possibility of welcoming you and your family back to our resort. Warm regards, RAIMONDO SARTORIO| MANAGING DIRECTOR PARCO SAN MARCO LIFESTYLE BEACH RESORT | INFO@SAN-MARCO-HOTELS.COM| P.: 0041.91 923 40 86 | F.: 0041. 91 924 21 41
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Answer from IrishGolfAddict
Derry, United Kingdom1 contribution5 helpful votes
Hotel can arrange a private transfer from Malpensa however it would be 500 euro return. You can catch a train from Milan to Lugano station (for about £60 return for 2 ppl)-Private return transfer from Lugano station to hotel would be 120 euro
duck095 asked a question Jun 2023
Dublin, Ireland11 contributions16 helpful votes
Hi. What gym facilites are in this hotel? Is there weights?
LaneC asked a question Jul 2021
Dubai, United Arab Emirates44 contributions81 helpful votes
Driving from Milan - are the roads windy to get to the hotel? (Thinking about kids and car sickness?
Answer from Globetrotter1621
Lucerne, Switzerland66 contributions16 helpful votes
The Portion from Lugano to Cima are bit windy but as you drive slowly and as it is not a big stretch you should be ok
Jen H wrote a tip 4 Jun
21 contributions1 helpful vote
5.0 of 5 bubbles
"It’s about an hour from Como but easy to get there by the bus system or via taxi. Front desk can help with arrangements. "
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nimjj wrote a tip Apr 2024
Zürich8 contributions5 helpful votes
5.0 of 5 bubbles
"Try out the Aria SPA. The roundtrip hike to Cima up the hill needs good shoes and balance."
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Mahdeeyo wrote a tip Apr 2024
San Diego, California785 contributions103 helpful votes
5.0 of 5 bubbles
"We went in April and caught the first sunshine of the Spring"
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James D wrote a tip Sept 2023
3 contributions
4.0 of 5 bubbles
"no other bars shops or restaurant's around , very quiet in the evening's. felt a little stuck there to eat and drink. "
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Elle W wrote a tip Sept 2023
9 contributions3 helpful votes
3.0 of 5 bubbles
"Go in the summer as there is nothing to do for kids in rains days "
Read full review
Not the right property for you?
There are more places to choose from in the Cima area.
PRICE RANGE
£174 - £306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parco san marco beach resort, golf & spa hotel cima di porlezza, parco san marco beach resort, golf and spa, parco san marco hotel, resort parco san marco
LOCATION
ItalyLombardyProvince of ComoCima
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PARCO SAN MARCO HOTELS & BEACH RESORT - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Parco San Marco Hotels & Beach Resort
Which popular attractions are close to Parco San Marco Hotels & Beach Resort?
Nearby attractions include Villa Fogazzaro Roi (3.1 miles), Centro storico Gandria (4.8 miles), and Lungolago Porlezza (1.1 miles).
What are some of the property amenities at Parco San Marco Hotels & Beach Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Parco San Marco Hotels & Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Parco San Marco Hotels & Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Parco San Marco Hotels & Beach Resort?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Parco San Marco Hotels & Beach Resort?
Conveniently located restaurants include Ristorante le Bucce di Gandria, La Musa Restaurant & Rooftop Terrace, and Antica Trattoria Ponte Di Pino.
Are there opportunities to exercise at Parco San Marco Hotels & Beach Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Parco San Marco Hotels & Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Parco San Marco Hotels & Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Parco San Marco Hotels & Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Parco San Marco Hotels & Beach Resort?
The staff speaks multiple languages, including English, French, German, Italian, Portuguese, and Dutch.
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