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DoubleTree by Hilton Hotel Norfolk Airport

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Traveller (59)
Room & Suite (20)
Business Centre & Event Rooms (5)

About

Location
Cleanliness
Service
Value
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free parking
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals

Location

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Contact
1500 N Military Hwy, Norfolk, VA 23502-1800
Getting there
Norfolk Intl Airport1 mi
Newport News-Williamsburg Airport24 mi
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765Reviews
79Photos
3Q+A
49Room tips
Traveller rating
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  • 76
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Popular mentions
We simply did not get the room we reserved, and confirmed. Not an accessible room with roll in shower. This caused one family member to not be able to come to the tournament and we had toto check out a day early
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Review collected in partnership with DoubleTree by Hilton
Hotel's Favourite
Let me just start with how friendly and nice the staff is. Very warm greetings. The park and fly is a wonderful perk. Free shuttle to the airport. (Don't forget to tip your shuttle driver!) The best part of staying here is the wonderful, comfortable king size beds and the
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Response from DellE1992, Manager at DoubleTree by Hilton Hotel Norfolk Airport
Responded 1 week ago
Dear chupakilldevilhills: Thank you for being our guest and for taking time to review your stay with us. We are delighted you had an enjoyable nights rest and we look forward to welcoming back the next time you are taking and early flight out. We'll have a warm chocolate chip and walnut cookie waiting for you. Warmest Regards, E. Dellinger
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I was in town for the St. Patrick's Day Parade. While here I felt very welcome to be at the hotel. All of the hotel associates that I can in contact with were very very helpful friendly courtious and kind. This hotel is in a very good place. Surrounded by great shopping and
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Review collected in partnership with DoubleTree by Hilton
Response from DellE1992, Manager at DoubleTree by Hilton Hotel Norfolk Airport
Responded 2 days ago
Dear 417travist: We are delighted you enjoyed your stay and found our staff welcoming and the surrounding area convenient for your needs. We hope to see you again next year or sooner if your travels bring you back before then... IKEA is opening on April 10, so one more place to shop! Take care, E. Dellinger
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I haven't stayed yet, but I'm scared to go! My work travel plans changed so I called to shorten my stay. Someone named Stephen V. (or B?) told me there was no availability- which was odd because I have a reservation for those dates, I just needed to leave one day early. I asked
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Response from DellE1992, Manager at DoubleTree by Hilton Hotel Norfolk Airport
Responded 1 week ago
Dear maddiev123: I can confirm that we do not have a Stephen that works here. My thoughts are you may have called and were transferred to the Central Reservation Office and the number provided was off a digit. I apologize for the confusion. Thank you for calling back and I am happy we were able to alter your reservation. We look forward to welcoming you to our hotel. Should you need anything during your stay, please feel free to contact the Front Desk or the Executive Offices and we will happy to assist. Warmest Regards, E. Dellinger
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Stayed st this location mainly because they had a whirlpool. Called twice to confirm- told yes both times. Get there, whirlpool needs a part ordered! Highly disappointing! Also, room stayed cold unless the thermostat was on 80!
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Review collected in partnership with DoubleTree by Hilton
Response from DellE1992, Manager at DoubleTree by Hilton Hotel Norfolk Airport
Responded 1 week ago
Thank you for taking time to review your recent stay with us. I apologize that your stay was not as expected. Although we do our best to provide an outstanding stay for all of our guests sometimes errors occur. A lack of communication between our engineering team and Front Office staff prevented our team from relaying accurate information regarding the whirlpool being inoperable upon your inquiry. As we continually work to improve our guest experience we hope you will afford us another opportunity to be of service and restore your faith in our hotel. With hospitality, E Dellinger
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Photo provided by managementDoubleTree by Hilton Hotel Norfolk Airport
Guest room
Cockroach crawling on the bed
The view from my room
Hole in the bathroom wall
These were all the blankets, towels and pillows on the floor and not clean.
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1234
Are there fridges in the guest rooms?
Yes, secretly located within the TV unit. It was nice and clean!
2 votes
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Hi, how late does the shuttle run until?
Hello Lisa, We drove down to Virginia Beach. I called the hotel for you. The shuttle stops running as 12:00 midnight, resumes service at 4:00 a.m.
1 vote
Thank you for your question. We have specific floors that we allow pets to stay on. When making a reservation, just request to be on a "pet free floor" and we will be happy to honor that request. Please be advised that service animals could be on any floor per government ADA laws. We do have an extensive cleaning process anytime a dog stays in a room as well. Let me know if I can provide any further assistance. Thanks, John Zirkle General Manager
1 vote
"Hilton Honors gets you fifth and sixth floor room, much quieter than those on the first floor!"
"across the parking lot at the Hampton inn"
"Stay somewhere else!"
"Watch out for tiny beds as the standard 2 beds are full size, impossible for even a couple to share comfortably."
"Take a room way away from the elevators. It's a walk but get the last room on the end the noise will be much less of a pain."
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PRICE RANGE
US$109 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton norfolk airport hotel norfolkhilton hotel norfolk airportnorfolk hilton
FORMERLY KNOWN AS
Hilton Norfolk Airport
LOCATION
United StatesVirginiaNorfolk
NUMBER OF ROOMS
250
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