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Sheraton Norfolk Waterside Hotel

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Traveller (282)
Room & Suite (161)
Dining (12)

About

Location
Cleanliness
Service
Value
Sheraton Norfolk Waterside Hotel is Norfolk, Viorginia's only waterfront hotel. We offer an ideal setting near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq ft of event space, some of which have gorgeous harborside views.
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Property amenities
Restaurant
Pool
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Marina View
Great View
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
94Great for walkers
Grade: 94 out of 100
42Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
941Reviews
335Photos
10Q+A
100Room tips
Traveller rating
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Popular mentions
I love this hotel next to the famous Norfolk Waterside District. Easy access to the Mall, food, and bars. My Room had the most beautifil view of the river. The hotel has the best she crab soup and great happy hour specials.
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Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel
Responded 2 days ago
It's thrilling to hear that you enjoyed your recent stay at the Sheraton Norfolk Waterside Hotel and that our incredible location, stunning vistas, delicious cuisine, and wonderful value exceeded your expectations. We appreciate your lovely review and five-star rating, and hope to welcome you back soon!
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We stayed here because we were leaving the next morning to travel on Amtrak to New York. It was very convenient to the Amtrak station. The staff at the hotel was wonderful from the time of check-in until we checked out the next morning. The restaurant and bar were very nice.
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Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel
Responded 1 week ago
Lutricia, we’re overjoyed to know that you chose to stay with us before your trip, and that our exceptional service, delicious dining and convenient location exceeded your expectations. Our rooms offer so many stunning views, we look forward to welcoming you back to the Sheraton Norfolk Waterside Hotel soon so you can enjoy a full harbor-view room!
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This Hotel has been serving locals and business folks for over 30 years. The most recent reno took it to a new level of comfort and attractiveness. Bar and restaurant are beautifully furnished and arranged. Lobby is most welcoming. Staff are exceptional and courteous.
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Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel
Responded 12 Feb 2019
First of all, let me thank you for being a valued Premier Plus Member. Thank you, also, for the comprehensive review and helpful feedback from your stay at the Sheraton Norfolk Waterside Hotel. I’m thrilled to know that our exciting renovation and exceptional service pleased you, and we appreciate your kind comments. I regret that the toilets didn’t impress you, and that you didn’t find value in our wonderful Waterside Seafood Company restaurant. Before your next visit, please be sure to check our website for terrific value-added offers. We look forward to welcoming you back soon!
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This hotel is located waterside downtown Norfolk. It's a few blocks to a nice mall and right next to several restaurants. The hotel is very well done and updated. It's clean and bright. The front desk staff is friendly and helpful. You can walk on the waterfront and enjoy
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Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel
Responded 8 Feb 2019
Thank you, William, for taking the time to share your wonderful review and excellent rating for the Sheraton Norfolk Waterside Hotel. We’re thrilled to know that our convenient location, beautiful property and exceptional service exceeded your expectations, and we hope to welcome you back soon for another relaxing stay!
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Was super happy with my stay!!! We went to celebrated my girlfriends birthday and had a blast!! Very accommodating and staff was super friendly!! Mimi Wydeman was a staff member that went out of her way to help me!!! Can’t wait to stay again!!
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Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel
Responded 8 Feb 2019
Randi, what a delight to read your enthusiastic praise for the Sheraton Norfolk Waterside Hotel. Hearing that our amazing staff made you feel pampered and cared for is the best praise we can receive! Thank you for your terrific review and five-star rating, and we can’t wait to welcome you back!
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A Bed Bug
Beautiful view from my second room on the 9th floor. Just amazing.
Don't remember the name of this ship, but this view is lovely. This is from the first room I was in on the 8th floor.
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12345633
How close to Norfolk airport?
About 10-15 minutes
0 votes
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That's a year from now one would hope so, give them a call.
0 votes
When will all the remodeling be done?
They were supposed to be done with the renovation by this summer. I haven't been back since the early part of the year. The Waterside mall that's attached to the hotel was due to open around the same time.
1 vote
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Which category have rooms have been recently renovated?
The way the renovated the first sections if rooms they basically cut the hotel spew hat in half so they have several floors of renovated rooms for all categories including the 10th floor concierge lounge.
0 votes
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Hi Theresa N, The first phase of our renovation is schedule to end on May 5th. We will resume the second and final phase of the renovation after Thanksgiving. Thus, it should not affect your trip her in May unless you arriver before May 5th. Let me know if you have any additional questions concerning our renovation and your future visit to Norfolk! Best Regards, Tim Peters
0 votes
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12
"Don't miss the Waterside area - restaurants, fun and a water taxi across the river."
"Higher floors in the middle of the hotel have better views and are quieter."
"Ask for river view."
"Get a room above the sixth floor on the water side."
"A Room higher up and overlooking the River is Special due to all the activity going on"
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PRICE RANGE
US$170 - US$361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton norfolknorfolk sheraton
LOCATION
United StatesVirginiaNorfolk
NUMBER OF ROOMS
468
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