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Candlewood Suites Norfolk Airport

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Candlewood Suites Norfolk Airport
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109 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Norfolk Airport
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Showing 109: English reviews
Binghamton, New York
Reviewed 3 August 2015

We had two rooms, one with 1 queen and 1 with 2 queens. The hotel was very clean and comfortable. The staff were extremely friendly and helpful. The only thing that my wife would have liked was an exhaust fan in the bathroom. It did get steamy after showers. Aside from that, I highly recommend this hotel.

1Thank NYMako
Reviewed 30 July 2015 via mobile

Stuck at the airport. Called them on short notice. They came and got me. Gave me a great rate and returned me to the airport by 4 am to make the next flight out. Could not have been easier and the staff could not have been kinder orore accommodating. The room was nice, the bed was great. And I was...

1Thank Rosemarie O
Taft, California
Reviewed 24 July 2015

I booked this hotel through an IHG operator; I had called looking for a place in Virginia Beach, and the operator suggested the Candlewood Suites. Had she told me the facility was an "extended-stay" hotel and what that implies, I would never have booked the room. Let me tell you what "extended stay" means: - The amenities and service are...

2Thank Ted M
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Kitty Hawk, North Carolina
Reviewed 21 July 2015

Like this hotel, great location if you are flying from ORF...No food in the hotel but a few restaurants nearby... Hotel has a small store on site, good WIFI and great room rates... Has everything you need at a great price..

Wassenaar, The Netherlands
Reviewed 20 July 2015

The suites are nice, clean, and easily fit a family of four. Small kitchen, with range, refrigerator, coffee maker etc... Flat screen TV and free wi fi. House keeping is once a week. Lobby has a small "store" for snacks and soda/water. Also, a surprisingly well done gym for a hotel like this. Plenty of chain restaurants, and a large...

Thank VirginiaHavoc
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear VirginiaHavoc, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the room amenities, cleanliness, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive...

Pulaski, Pennsylvania
Reviewed 16 July 2015

Stay away from this hotel if you want any amount of decent customer service! I booked a single NON-SMOKING room as evidenced by my email receipt that was shown to the desk employee on check-in. We were told there were no non-smoking rooms available and even though I had a receipt for it, it was not guaranteed. The reservation was...

1Thank Michele1019
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments. Please remember that although, we are partnered with Booking.com. Any issues have to be addressed with the third party that was booked.

Reviewed 11 July 2015 via mobile

While looking for a hotel in Norfolk for the summer (June to August), my family and I decided to stay here because of the low rates and convenient location. The hotel turned out to be a poor choice and after two weeks of our three month stay, we decided to leave. The area is terrible (e.g. drug dealing in the...

2Thank PeteAtk
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear PeteAtk, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We take comments such as these very seriously...

Washington DC, District of Columbia
Reviewed 10 July 2015

I made reservations in May for 2 rooms for one night stay in July to attend our family reunion. This morning my kids and I woke up excited about our trip tomorrow to VA for the reunion. When I checked my account this morning, I was absolutely shocked to find the hotel actually charged my bank card a WHOPPING $1,010.08!!!...

4Thank Hope B
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Hope B, Thank you for taking the time to express your thoughts and concerns. It is disheartening to know that your experience was not as seamless as it should have been. This is definitely not the type of service we aspire to deliver, and for that we are truly sorry. We would like to follow-up on your billing concern...

Waihola, null, New Zealand
Reviewed 6 July 2015 via mobile

What we got was a lot more! A very nice spacious room with full kitchen facilities. Beautiful fluffy towels and a very clean room. The queen bed was just ave giving one of us a slightly sore back. Liked the lending room where you could borrow anything from a kitchen whiz to a game of pictionary. Along with all the...

Thank Louise O
Norfolk, Virginia
Reviewed 30 June 2015 via mobile

My stay was great..had to stay in the hotel during the snow storm for I can be close to work...the staff made you feel welcome and part of a family..also they even help by cleaning my snow off my car...thanks alot

Thank pank69

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Norfolk Airport

Address: 5600 Lowery Rd, Norfolk, VA 23502-2233
Region: United States > Virginia > Norfolk
Price Range: £78 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Norfolk Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk
Hotel Style:
#12 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Norfolk Airport staff and other travellers.
5 questions
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Lanham, Maryland, United States
over a year ago
Lanham, Maryland, United States
over a year ago

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Questions? Get answers from Candlewood Suites Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor so you don't hear the room above you.”
L7027TBkellys, 1 Jan 2017 | Read review
“pick the 3rd floor”
outter1, 25 Jul 2016 | Read review
“don't stay here”
yellowbird1212, 14 Jun 2016 | Read review
“West end is close to the BBQ grills”
Panamaannie, 18 Feb 2016 | Read review
“Twin queens appeared to be a larger room”
NYMako, 3 Aug 2015 | Read review
5 of 5
US$113* /night
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Prices are for 1 room, 2 adults
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