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Holiday Inn Norfolk Airport

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#14 of 37 Hotels in Norfolk
Certificate of Excellence
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Holiday Inn Norfolk Airport
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185 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Linthicum
Reviewed 1 week ago

Okay hotel if you're only here for a night. My room was decent sized, but a few complaints. -The tub was slow draining -The carpeting in the room was loosening from the floor -The sundry shop prices are outrageous ($2.50 for water or soda). If you're going to charge $2.50 for water, increase the size of the water bottle. This...

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Helpful?
Thank Matt S
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance.

Santa Cruz, California
Reviewed 2 weeks ago via mobile

The staff at this location ruined my hotel stay by charging my credit card multiple times while assuring me all was well. I expect to resolve this issue with manager-level staff. I do not recommend this location to anyone. I interacted with and was treated poorly by not less than 3 desk staff, so its not just one bad actor....

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Helpful?
Thank katieandgobi
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, April...

Estes Park, Colorado
Reviewed 2 weeks ago via mobile

I stayed at this hotel the night before flying out for a long holiday weekend, taking advantage the good Park and Stay rate. I cannot say enough about the staff at this hotel. Super friendly, efficient, and obviously good at what they do. My room was large, comfortable, and quiet, everything worked as it should, and it was spotlessly clean....

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Helpful?
Thank mrssimptom
Melbourne, Florida
Reviewed 4 weeks ago

I have stayed at this Holiday Inn before. It seems every time I stay here, it gets better and better. From the clerk behind the desk, all the way to the general manager, everybody was super friendly, professional and very knowledgeable. Below is a list people I encountered during my 4 day stay: Jummer, Sekerah, Kev, Michael and Phil. I'm...

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Helpful?
Thank Patrick F
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Patrick thank you for your response, however this is the wrong hotel. I will forward it to Phil at the Holiday Inn Express.

San Francisco
Reviewed 25 September 2016 via mobile

Room was reasonably comfortable. Location is convenient to the airport. Property is poorly maintained. Fitness room is one of the worst I've ever seen. Most of the equipment is broken. Working equipment is dirty and rusted. Fitness center is a safety rest area. Swimming pool area was dirty and unkept. The hot tub was out of service with crime scene...

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Helpful?
Thank 7,268
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, April...

Columbus, Georgia
Reviewed 18 September 2016

I stayed here for four nights on a business trip. The front desk staff was wonderful, as was the restaurant and the room. Nicely furnished, up to date, and roomy. What keeps this from being a five star review is the housekeeping staff. The first night, I put the little placard that says I don't want my sheets changed on...

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Helpful?
Thank laboratty
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, April M

Washington DC, District of Columbia
Reviewed 13 September 2016 via mobile

Clean and efficient. Exactly what you expect from a Holiday Inn. The area around the hotel is pretty dead, and food options beyond Hooters are fairly limited. About a ten minute drive to downtown Norfolk.

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Helpful?
Thank LBpsu83
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance

Baltimore, Maryland
Reviewed 8 September 2016 via mobile

The hotel is undergoing renovation but thr beds are comfortable, the bathrooms are spacious and rooms are quiet. There is no eateries or restaurants within walking distance but the shuttle driver will take you within a 5 mile radius of the hotel. Good night, good stay, the holiday inn

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Thank Bevon
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Please feel free to contact me at April.Mackey@shaminhotels.com so I can provide additional assistance.

Reviewed 21 August 2016 via mobile

Very nice Hotel, clean, with very nice people. I was looking for Hotels close to the beach but I couldn't find any cheaper than $229 per night. Then I decided to look the hidden ones on Expedia and I found this one and I just paid $109+taxes and save my trip.

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Helpful?
Thank Hugo Marcelo C
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. April M

Cambridge, United Kingdom
Reviewed 16 August 2016

Hotel is tired and needs some TLC, but the staff are very friendly!!! We had a reunion there and they were very accommodating. The hotel is just old and not in the best shape. Fitness center had three machines and one didn't work. Spa was closed. Pool area was very slick when wet, so very dangerous.

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Helpful?
Thank marigibb
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

28 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. The Holiday Inn Select Norfolk Airport, Virginia is easily located only two miles from Norfolk International Airport and central to every city in Hampton Roads including Norfolk, Virginia Beach, Suffolk, Hampton, Norfolk Downtown. The prime location is near several office and industrial parks, including Lake Wright Executive Park, Norfolk Commerce Park and Norfolk Industrial Park. Local companies include: Boeing Norfolk, Northrup Grumman, Booz Allen Hamilton, CMA CGM, HDR Engineering, USAA, Zim Shipping and Nextel. Nearby government facilities comprise of Little Creek Amphibious Base, NAS Oceana, Fort Story Naval Station and the Norfolk Naval Station and Shipyard. Other local attractions within close proximity of the hotel are Nauticus, Norfolk Cruise Port, MacArthur Center, Norfolk Botanical Gardens and Virginia Wesleyan College. The hotel feature s 5,000 square feet of flexible meeting space and banquet accommodations for up to 400 people. ... more   less 

Additional Information about Holiday Inn Norfolk Airport

Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Region: United States > Virginia > Norfolk
Price Range: £88 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norfolk Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Norfolk Holiday Inn
Hotel Style:
#9 Business Hotel in Norfolk
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Questions & Answers

Questions? Get answers from Holiday Inn Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel.”
 of 5 bubbles CMKNY, 9 Jul 2016 | Read review
“The ice machines and elevators and access to the stairs are located in one location on each floor.”
 of 5 bubbles DandM4090, 27 Jun 2016 | Read review
“ask for a room with fridge and microwave”
 of 5 bubbles dduck62, 18 Jun 2016 | Read review
“rooms on south side are quiet”
 of 5 bubbles E4681IWjoser, 30 Mar 2016 | Read review
“We received an upgrade to a suite. The hotel is off the main highway and we did not hear any flight noise.”
 of 5 bubbles MannySEAL, 27 Feb 2016 | Read review
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