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Courtyard Norfolk Downtown

Traveller (54)
Room & Suite (53)
Dining (8)

About

Location
Cleanliness
Service
Value
Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Restaurant
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
95Great for walkers
Grade: 95 out of 100
75Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
413Reviews
105Photos
4Q+A
72Room tips
Traveller rating
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  • 22
  • 17
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Popular mentions
Great room, good service, understaffed bistro as the line was extremely long for breakfast. Valet parking is expensive. Good walk to restaurants so not as nearby as I would have liked. I would stay here again though.
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Response from Charles B, General Manager at Courtyard Norfolk Downtown
Responded 10 Jan 2019
Benzboy06 thank you for your feedback. We apologize for the wait time you experienced at our Bistro during your visit. We always look at better ways to serve our guests and appreciate feedback. We are glad you enjoyed the hotel, local area and look forward to seeing you in the near future.
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We chose the facility because of the convenience of the location. It is a multi-story, DOWNTOWN hotel, and not the typical Courtyard. Yes, parking is VALET-ONLY, and you pay a premium for that. But, we found the staff to be VERY pleasant, and quite helpful. We were allowed
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Response from Charles B, General Manager at Courtyard Norfolk Downtown
Responded 10 Jan 2019
Thank you for the feedback about your recent stay. The staff and I are delighted you enjoyed the service, hotel and location in Downtown Norfolk. We hope to see you soon!
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I was in Norfolk for the 75th anniversary of the launching of the USS Wisconsin. I selected this hotel for the short walking distance to the ship plus somewhat better prices than the other 2 hotels that were closer. I was still within 1 mile. The hotel is very well kept as you
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Response from Charles B, General Manager at Courtyard Norfolk Downtown
Responded 10 Jan 2019
Thank you very much for your comments. We are glad you enjoyed our hotel and the local area attractions while visiting. We look forward to serving you again in the future.
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Had an issue with a poorly behaved parking valet who wouldn’t allow us to check in without valeting car. Got to the room and discovered that a previous guest had not removed their clothing from the room; had to return to the front desk, to resolve just who was in the room, us
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Response from Charles B, General Manager at Courtyard Norfolk Downtown
Responded 8 Nov 2018
DM10468 thank you for the feedback about your recent stay. I am very sorry the valet service and cleanliness of your room were below our expectations and more importantly yours. We feel we have corrected these concerns and would hope we could have another chance to serve you in the future. Thank you.
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Searched ahead and saw the mandatory valet rule. I walked the parking ramp and saw parking spaces and driveways that were easily drivable and accessible. They have a sign posted that says " Not responsible for theft or damage to vehicles or contents". How can you not be
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Response from Charles B, General Manager at Courtyard Norfolk Downtown
Responded 8 Nov 2018
Thank you mike m for the feedback about your recent stay at our hotel. I sincerely apologize that our hotel did not exceed or even meet your expectations. We appreciate your loyalty to Marriott and have taken your feedback to heart. The staff and I have reviewed your comments and have taken action to correct those items that need our attention. We hope that if you are in the Norfolk area again, you will give us another shot to earn your business.
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12345611
Quick short distance
0 votes
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How far are you from the Norfolk Waterside? Can I walk there?
Yes, it's about 2 blocks which is a short 5 minute walk.
0 votes
How close to Norfolk Marriott where friends are staying
About 2 blocks, it's an easy 5 minute walk.
0 votes
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Yeah, it's definitely not free. I was thinking $10/day, but $7 might be right.
0 votes
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"Ask for the courthouse side"
"Always check for special offers on the Marriott web site"
"Ask for a room not facing Plume St. light rail line is on that side, doing loud work on a parking garage and building across the street."
"Find another place"
"I would choose a room away from the elevator"
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PRICE RANGE
US$127 - US$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard norfolk downtown hotel norfolknorfolk marriottnorfolk courtyard
LOCATION
United StatesVirginiaNorfolk
NUMBER OF ROOMS
140
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