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Hipotels Hipocampo Palace

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520 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Dublin
Reviewed 1 week ago via mobile

After reading all the reviews i had high expectations of this hotel. However for me it did not live up to these amazing reviews. I am not hard to please but our room was not ready (as we arrived 1pm) this was ok we sat in the gardens with out complimentary cava and waited. I had previously emailed to ask...

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Helpful?
Thank ianlynne2
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear ianlynne2, Thank you for taking the time to share your experience here on TripAdvisor. We are sorry to hear that your experience did not meet your expectations and your unfortunate impression of our hotel. I would like to say that our ultimate goal is to achieve the guest’s full satisfaction. Your feedback helps us to improve our service and...

Reviewed 1 week ago

My wife and me love this hotel, the sunbathing area is great, the room was also very good too, cleaned every day the maid was fantastic, the room was spotless when she had finished also all the staff were very friendly and helpful from the second we got out of our taxi to check in. The only reason I have...

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Helpful?
Thank Les L
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear Les L, We would like to thank you for choosing the Hipocampo Palace and Spa on your second visit and Spa hotel and for taking the time to write your review here on TripAdvisor. We love hearing from guests that have enjoyed our hotel, and it is more than a pleasure to see that our room, cleaning and our...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

My Mum and I stayed here for five days at the beginning of the Easter holidays and had a wonderful time! We were in a suite overlooking the pool and it was just fantastic! The food is unbelievable...if you cannot find something you like in the breakfast buffet then I don't think it exists!! The staff are friendly and helpful...

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Helpful?
Thank MrsVCT
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear MrsVCT, Thank you for your wonderful words, for your recommendation and for taking the time to share your Easter holidays experience with us. It was our pleasure to be your host. We are delighted to see that you and your family have enjoyed your holiday with us and we hope that we will be able to welcome you and...

Greater Manchester, United Kingdom
Reviewed 20 March 2017

After reading the reviews for this hotel, we were really looking forward to a luxury break in a fabulous hotel. We have stayed in many 5 star hotels and in comparison this is really poor. The customer service is terrible especially from the reception desk when trying to ask or request something, the answer always seems to be no! We...

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Helpful?
Thank Charlieking101
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear Charlieking101, First of all we would like to thank you for taking the time to post your comments on Tripadvisor. We are sorry to hear that your experience did not meet your expectations and your unfortunate impression of our hotel. I would like to say that our ultimate goal is to achieve the guest’s full satisfaction. Your feedback helps...

Kettering, United Kingdom
Reviewed 1 March 2017

We have stayed here twice and both times have been very pleased. Rooms have been excellent as we had the rooms over the road in the separate block which had a bedroom and a separate lounge which was ideal as we had our teenager with us. The food is excellent and a real selling point. Great location as plenty of...

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Helpful?
1Thank 214joey22
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear 214joey22, We love hearing from guests that they have enjoyed their time with us. Thank you for sharing your review here on Tripadvisor. Our first priority is to make sure that each guest that comes has a brilliant stay and it is wonderful to read that you perceived this. We love hearing from guests that have enjoyed our hotel,...

Reviewed 22 February 2017

Great staff and great experience. The staff where really committed to give us a great time. The food was truly 5 start, best hotel food i've had in my life. Tennis court was great. The swimming pool was great

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Helpful?
1Thank Julian D
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear Julian D, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Hipocampo Palace and Spa. Our first priority is to make sure that each guest that comes has a brilliant stay and it is wonderful to read that you perceived this. We are happy to know that...

lochgelly
Reviewed 17 February 2017

Just back from a weeks break in this Fantastic hotel as it was our wedding anniversary I e-mailed the hotel with some requests to make it a memorable time and every thing we asked for was granted , This hotel is one of the best we have stayed in with fantastic 5 star food and 5 star staff who made...

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Helpful?
Thank renyjake
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear renyjake, We really appreciate very much that you took the time to post your great comments about your stay with us. It is a pleasure to receive such a wonderful feedback, especially about all our services, facilities and our staff. Our main goal is that our guests feel comfortable and have the opportunity to exceed our customers’ expectations. So...

Reviewed 2 February 2017

Stayed here for one week. Excellent service and a beautiful poolarea. The breakfast buffet is fantastic, don't miss it! The best breakfast I've ever had. The pool area is nice and clean. We will probably book a hotel closer to the beach next time. The staff was very helpful, helped us rent a car and organized different activities. We had...

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Helpful?
Thank Mathilda L
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear Mathilda L, Thank you very for choosing us for your week stay in Cala Millor and for sharing your experience in our hotel with other Tripadvisor readers. It is satisfying to read that you found the staff to be so efficient and friendly and we are very happy that you also found fantastic our buffet. Also we are happy...

London, United Kingdom
Reviewed 28 December 2016 via mobile

After staying the 5Star Biomar in Sa Coma the past 2 years we was recommended this Hotel as it was in Cala Millor which we walked into a few times. This hotel was equal in many ways starting from the reception when booking in to the restaurant services. On the plus side enjoyed the grass area round the pool and...

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2Thank 632Jim
Direccion H, Deputy Manager at Hipotels Hipocampo Palace, responded to this review

Dear 632Jim, We would like to thank you for taking the time to post your nice comments on tripadvisor regarding your stay in our hotel. We are very pleased that you had a wonderful time during your first holiday with us celebrating your wife's birthday and that you felt good with your chocie. We will certainly forward your positive feedback...

Palma de Mallorca, Spain
Reviewed 25 November 2016

Last Saturday, we stayed one night in this marvelous Hotel !! During the booking, the receptioniste Beatriz les us feel like special. When we arrived, she made contact with us, it´s nice to meet the person who made the booking. She offered us a glas of champagne. Wow, what a start of our stay. One of the collegeagues, took our...

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1Thank mrsx307

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge

Additional Information about Hipotels Hipocampo Palace

Address: Calle Estanyol 13, 07560 Cala Millor, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala Millor
Price Range: £115 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hipotels Hipocampo Palace 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hipotels Hipocampo Palace Hotel Cala Millor
Hipotels Hipocampo Palace Cala Millor, Majorca
Hotel Style:
#1 Family Hotel in Cala Millor
#2 Luxury Hotel in Cala Millor
#2 Romantic Hotel in Cala Millor
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Questions & Answers

Here's what travellers have asked, with answers from Hipotels Hipocampo Palace staff and other travellers.
31 questions
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Questions? Get answers from Hipotels Hipocampo Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view in the main part of the hotel.”
lesl2015, 16 Apr 2017 | Read review
“high floor over looking pool in main building”
renyjake, 17 Feb 2017 | Read review
“Please read my review !!”
mrsx307, 25 Nov 2016 | Read review
“Suites or rooms to choose from”
653dianel, 18 Oct 2016 | Read review
“there are 2 blocks to this hotel- ask for main block as most facilities are here. swimming pool is a short walk to the other building”
460teresaj, 30 Sep 2016 | Read review
5 of 5