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Enjoy an authentic Mediterranean holiday at the AluaSoul Mallorca Resort. Enjoy being surrounded by the most beautiful coves on the east coast of Mallorca at this adults-only hotel and savour a unique experience. Located just 3 km from the lively centre of Cala d'Or and with direct access to Cala Egos Beach. Completely renovated with a new design and fresh style, this hotel in Mallorca offers all-inclusive options in a relaxing environment so you can make the most of your getaway break with your partner, friends or on your own. You can also enjoy the best services and facilities: wellness centre, great cuisine, cocktails, activities day and night, terrace, chill-out area, free Wi-Fi and much more.
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7 days of total bliss, that's how our week felt due to the entire experience at this hotel. Staff amazing, food amazing, cleanliness of rooms and hotel in general excellent. I'm gluten free and never had a problem eating here, although did have to ask about some things. I honestly can't rate this place highly enough. Our cleaning lady was just the best, the lady who greeted and served us in the favourites club breakfast room was just wonderful. We paid to be part of the favourites club which was so worth the money. Our room was directly over the sea and delighted us at night listening to the crashing waves. The tui rep here is also fantastic. Visiting the marina and giving a cocktail is a perfect way to send a few hours. The burgers at the lunch bar, we paid as we're only half board, we're outstanding as was the service, I also had a gluten free beer here too. The sea is beautiful and despite getting a jelly fish sting I dove back in off the rocks the following day. The nearby shops are lovely and all staff friendly and no pressure to buy. We would return in a heartbeat and wish we were still there. …
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:May have to ask if something is gluten free, 6 euro taxi to town is worth it but it is walkable,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A friendly, comfortable, and well run hotel. Staff very helpful, friendly and efficient. Breakfast great and bar meals very good - not really any need to go out. This was our third stay, we will be back.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice lovely clean rooms all staff very nice and helpful Food good only suggestions would be to label gluten free as would be helpful for guests and staff as the bread was labelled but not on anything else saying this I had a fantastic holiday and will definitely go back thankyou for a wonderful time 😊
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Just to label gluten free as would be helpful for guests and staff 😀
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 4 weeks ago
Dear BrendamG4070XF, Thank you very much for telling us about your experience at AluaSoul Mallorca Resort. We take note of all your comments to improve in the future. Best regards, AluaSoul Mallorca Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely location just outside Cala D'or at Cala Egos. The hotel is two buildings with a great small beach cove in between. Our room was a goid size, modern, clean and comfortable with a small balcony, fridge (and bottled water each day). Loads of sunbeds, good size pool. Staff were friendly and helpful, room service/cleaning was excellent. The food was good quality albeit a bit samey, so it was nice to have a good choice restaurants nearby. We went half board, on reflection, B&B would have suited us better. The speciality restaurants were only open two days a week making it impossible to get a booking even in low season, that was disappointing. Typically at the end of the season, the evening entertainment was basic and the daytime activities reduced significantly the second week. Busses are hit and miss, but there is a good taxi service €6 into Cala D'or. The popular resort train is nowhere near large enough to cope with the number of people wanting to try it out, which is a shame. All in all we were happy with our choice!…
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 4 weeks ago
Dear Karenjd1957, Thank you very much for your review about your vacation with us. We are glad to know that you enjoy your time in our hotel. We take note about your opinions for improve about our service and products. We hope to see you again! Best regards, AluaSoul Mallorca Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This must be up there with the best hotel and holiday we have had. Great location. Staff were outstanding so friendly liked a laugh. Food excellant choice something there for every one. we upgraded to the members area worth every penny great sea view private bar and sun loungers and pool area. The staff are a credit to the hotel with there helpful attitude. Would recommend this hotel to anyone to give it a try. set in an ideal location with a private beach area set in a lovely cove, shops, bars and restaurants only a short walk from the hotel only small complaint need to open the snack bar earlier and with more choice sometimes did not want a full lunch menu
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 4 weeks ago
Dear MarkhZ4597VR, Thank you very much for your comment, it is a great support, and it motivates the entire team to continue working in the right direction. We hope to see you again soon! Best regards, Team AluaSoul Malorca Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have nothing to complain about anything. Employees, food, bedroom was excellent. Had a great time at Aluasoul. My first time in Mallorca and I love it. So what can i say...Just go to Mallorca. See you next time and thank you for everything.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 2 Nov 2023
Dear U2258KQcharlottec, Thank you very much for your review about your vacation with us. We are glad to know that you enjoy your time in our hotel. We take note about your opinions for improve about our service and products. We hope to see you again! Best regards, AluaSoul Mallorca Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only fault is the steps if you have problems walking this is not the place for you. Without steps 10/10 never mind 200words I have said all I need to say if that’s not good enough then there is no point continuing
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:No
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 2 Nov 2023
Dear JohngG8127NX, Thank you very much for telling us about your experience at AluaSoul Mallorca Resort. We take note of all your comments to improve in the future. Best regards, AluaSoul Mallorca Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is beautifully situated on a lovely sheltered cove, ideal for swimming & snorkelling. There is also two pools with easy access to the beach & hotel bars. The room was fully satisfactory although it could do with updating. The food was excellent with good choice & varied options each day. The staff were always friendly & helpful. I would have no hesitation in returning to the resort in the future.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 2 Nov 2023
Dear Ian M, Thank you very much for the positive evaluation and for spending the holidays in our hotel. We are glad to know that you have spent a lovely holiday and that you liked the hotel, the food, entertainment, and so on. We appreciate so much your positive feedback and we hope to see you again very soon. Kind regards, AluaSoul Mallorca Resort Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was wonderful, made even better by its great, kind, helpful staff. The reception staff from the moment we arrived were helpful and understanding. Having be let down by promises from Tui . Antonio the bell boy was so kind and gentle. The beach bar staff were really good fun. Natayla and Larissa made each lunch time something to look forward to. Thank you to you all
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 2 Nov 2023
Dear Brendaolley, We would like to thank you for your lovely review. It is very gratifying for the whole team to receive such comments and compliments. Thank you for highlighting all our facilities and service. We noticed that you made special reference to the charming attitude of our staff. One of our goals is to make our guests feel welcome and well received. We are pleased to see that we have achieved this. We are truly honoured that you have chosen to stay with us at such a special time as your holiday and we look forward to welcoming you again soon at AluaSoul Mallorca Resort. Best regards, AluaSoul Mallorca Resort Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went here two years ago and thoroughly enjoyed it hence a return visit. Less impressed this time as we were housed in the twin hotel a very short walk away. We did enquire why but didn’t really receive an answer. It’s much better to be in the main hotel as it’s where the pool/main catering facilities are there. Having said that, our hotel housed the specialty restaurants for supper which were good. The complex also offered a good value drinks package. The entertainment in the evening was not always as advertised although the substitutes were good especially the Motown group.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Stay in the main hotel not the partner one across the way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alua Soul Mallorca Resort, Other at AluaSoul Mallorca Resort
Responded 2 Nov 2023
Dear Mary186220, We thank you for sending us yours concern about certain points as it is important for us to do our best for all our guests. We also thank you for your high rating about us, we truly appreciate it. We're so glad to know you enjoyed your stay in our hotel. We hope to see you again next time. Best wishes, AluaSoul Mallorca Resort Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.