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SENTIDO Tucan

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SENTIDO Tucan
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813 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Bristol, United Kingdom
Reviewed 5 days ago NEW

My wife and I visited this hotel for the first time for a 11 night holiday.Reception booked us in fairly quickly, but we were not very impressed with the ground floor room, so we were moved to the only other room available on the first floor. First impression was clean, but didn't like we had no units with drawers, only...

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Helpful?
Thank Mr Terence R
Relations M, Guest Relations Manager at SENTIDO Tucan, responded to this review

Dear Mr Terence Thank you for your very honest review and feedback it is feedback like this that we can use to improve and do better, in certain aspects like the balcony doors, the out lay in the room is minimalist but the draws have been brought to our attention previously and we are looking into this. We hope you...

Glasgow, United Kingdom
Reviewed 2 November 2016

Middle aged couple on a well deserved break for a week in October. This hotel is very modern, well maintained and immaculate. The staff are very friendly and attentive. The food was very nice with lots of different choices. Pool area was very relaxed with fun games and moderate exercise classes optional. Location of the hotel was exceptional as all...

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Helpful?
Thank MariRooney
Relations M, Manager at SENTIDO Tucan, responded to this review

Dear MariRooney, Thank you for taking the time to review our hotel on TripAdvisor and for your friendly open words you shared with the online community. Our team is comprised of hard working individuals aspiring to leave an impression. We were happy to see that were able to show you our hospitality and you were able to enjoy the overall...

Reviewed 1 November 2016

Just spent a week there .W.C. 19/10/2016.Our room was really nice.It didn't have any drawers so nowhere for medication(like to keep mine in a bedside cabinet. drawer.)Having said that the room was very clean and the beds and towels changed very frequently.The food was good.The restaurant very clean.Uncle Festor ( a previous reviewer)was rude to staff and other guests found...

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Helpful?
Thank Gillian Y
Relations M, Manager at SENTIDO Tucan, responded to this review

Dear Gillian, Thank you for honoring us with your recent stay at SENTIDO Tucan and for sharing with other travelers a great review. We were delighted to read that you enjoyed our cleanliness. For us this is the best praise! We all strive to make our guests stay a memorable one with offering a warm and genuine service. One of...

Cro
Reviewed 1 November 2016 via mobile

So me and my boyfriend now fiancé went here on 24th September for a weeks holiday. Unbeknown to me he had been planning to propose to me in that week. It was planned for months and I had no idea and was totally shocked when he hired the restaurant out just for us and we had the most amazing evening...

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Helpful?
Thank Danielle M
Relations M, Manager at SENTIDO Tucan, responded to this review

Dear Danielle , On behalf of SENTIDO Tucan we would like to thank you for choosing our hotel. We all managers and team have been honored to host you on such occasion and we are delighted to hear you experienced a special one. It is always exciting to read positive feedback from our guests’ as it lets us know we...

Worthing, United Kingdom
Reviewed 1 November 2016

Stayed in the Sentido Tucan at the beginning of October with a group of friends. The hotel is well situated for access into the town, beaches and marina. We expected and paid for a 4 star holiday but were disappointed. Check in went smoothly, we were allocated 3 rooms on the 3rd floor over-looking the pool. The rooms were quiet...

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Helpful?
2Thank Babs L
Relations M, Manager at SENTIDO Tucan, responded to this review

Dear Babs L, Many thanks for sharing your valuable feedback with us and the community here on Tripadvisor. We thank you for praising our location. Our location is definitely one of the things we are very proud of about our hotel. Thank you for valuing the size and the cleanness of your room. We are very happy to read that...

Reading, United Kingdom
Reviewed 29 October 2016

Just returned from a weeks stay. Upon arrival we were given our room key and we asked if it was a sea view as that is what we had paid for but apparently it was a pool view and the receptionist asked for our booking details and then very reluctantly changed our room. The room was adequate, a little dusty...

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Helpful?
Thank jamesntwillis
Relations M, Leiter Gästebetreuung at SENTIDO Tucan, responded to this review

Dear jamesntwillis, Thank you for posting your review of your stay at our hotel. We would like to apologize for the small oversights that occurred during your stay, but we are very grateful that you have brought them to our attention. We are always looking for ways to improve our service, and insights from our guests experiences really help us...

Berkshire, United Kingdom
Reviewed 25 October 2016

The hotel Tucan was clean and without exception, the staff were friendly, helpful and hardworking. There was a good selection of food to suit all tastes. The town is lovely and the hotel is in a prime location for the shops and local restaurants - great cocktail bar next door. The marina is also within walking distance - about 20...

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Helpful?
Thank RuthandIan0203
Relations M, Leiter Gästebetreuung at SENTIDO Tucan, responded to this review

Dear RuthandIan0203, We thank you for sharing your feedback with us and the Tripadvisor’s community. It’s a big pleasure for us you loved our great hotel and your compliments are heartening for us. We are continually working hard to increase our service quality to give the best service to our guests It's great that our culinary offer also met your...

Sheffield, United Kingdom
Reviewed 24 October 2016 via mobile

This is our third visit to The Tucan but this year it has had a lovely refurb. Cala Dor is a great end of year holiday. The hotel is in a great location two mins to the lovely sandy beach, shops, bars and restaurants. Everything within a few minutes walk. The rooms are nice and modern after the refurb. Comfy...

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Helpful?
Thank Sarah F
Relations M, Leiter Gästebetreuung at SENTIDO Tucan, responded to this review

Dear Sarah F, Thank you for honoring us with your recent stay at SENTIDO Tucan and for sharing with other travellers a great review. It is a joy to hear that we were able to offer you excellent holidays and you therefore keep returning to our hotel – many thanks for your trust and loyalty! In addition, we are glad...

West tyke
Reviewed 23 October 2016

I was disappointed with the hotel in general. Thomas Cooks brochure says TV in rooms, which is correct. If you can understand german and spanish, there was only one english speaking channel the BBC news. Even if you did try to watch the foreign channels this was virtually impossible, the pictures on most continually fragmented? The sliding balcony doors are...

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Helpful?
4Thank F0rtyyears
Relations M, Leiter Gästebetreuung at SENTIDO Tucan, responded to this review

Dear F0rtyyears, We deeply regret your recent stay with us haven’t met your expectations in terms of some services. It's a pitty that our new menu, new dishes and theme evenings were not to your satisfaction. We are also controlling strictly the buffet during service time. Furthermore, we guarantee you that we give the same importance to every one of...

Birmingham, United Kingdom
Reviewed 23 October 2016

Just came back from a week at this hotel, It definitely wasn't a 4 star hotel but the hotel was clean and the room we had was good over looking the pool. Safe in the room which you didn't have to pay for, That was a bonus. Free wifi with the no on key card package. The entertainment team, worked...

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Helpful?
1Thank Dallaway
Relations M, Leiter Gästebetreuung at SENTIDO Tucan, responded to this review

Dear Dallaway, Let us thank you for choosing SENTIDO Tucan for your holiday. As we continually wish to improve the excellent levels of service and quality of our facilities, your feedback is very valuable because our first main is and will be always your happiness. We pay attention to all comments and we always try to meet our guests’ expectations....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
SENTIDO Tucan is situated in Cala D'or, in a beautiful and pintoresque Ibiza stile village, with all its white houses in the South of Mallorca and 60 km away from the airport. Ideal to enjoy the relaxing atmosphere, the sun as much as possible or delightful walks. "Adults Only" Hotel. No reservations accepted for clients under 16 years old. Situated by Cala Gran beach with its crystal blue waters, this homely hotel offers the clients an ideal place to relax and enjoy unforgettable holidays. Enjoy a relaxing day in our Spa with jacuzzi, sauna and steam bath. SENTIDO Tucan has been refurbished during winter 2014/15. ... more   less 

Additional Information about SENTIDO Tucan

Address: Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Price Range: £65 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SENTIDO Tucan 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline and Booking.com so you can book your SENTIDO Tucan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Cala d Or
Gran Hotel d Or Tucan
SENTIDO Tucan Cala D'Or, Majorca
Hotel Style:
#5 Spa Hotel in Cala d'Or
#8 Luxury Hotel in Cala d'Or
#17 On the Beach Hotel in Cala d'Or
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Tucan staff and other travellers.
78 questions
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Questions? Get answers from SENTIDO Tucan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room with a view of the pool”
 of 5 bubbles BabsL643, 1 Nov 2016 | Read review
“Ask for sea view 2nd /3rd Floor”
 of 5 bubbles jamesntwillis, 29 Oct 2016 | Read review
“Ask for a room on the pool side preferably but definitely not car park side”
 of 5 bubbles RuthandIan0203, 25 Oct 2016 | Read review
“We were on the top floor, so no noise was heard from above”
 of 5 bubbles F0rtyyears, 23 Oct 2016 | Read review
“Poolside sunny in afternoon”
 of 5 bubbles Dallaway, 23 Oct 2016 | Read review
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