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SENTIDO Tucan

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SENTIDO Tucan
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830 Reviews from our TripAdvisor Community

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Showing 738: English reviews
Plymouth
Reviewed 12 October 2013

Visited this hotel in September 2013 on an all inclusive deal. Good points - very good location for beach and shops etc, food in hotel was mostly ok but the quality did vary from day to day. The hotel is very clean and the majority of staff are fine, the one exception is the miserable he was a shocker. The...

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1Thank Blobby51
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Thank you for sharing your experience of your holiday with us at Hotel Tucan. We value every guest´s opinión, as this helps us to see the issues which we can work on in order to reach improvement on our service and máximum client satisfaction. Thank you again for your feedback. We hope to see you in the future at our...

Walsall, United Kingdom
Reviewed 9 October 2013

Myself and my friend stayed here from the 23rd to 30th sept. will agree that rooms on the back are noisy and the hotel opposite. But on the whole we had a great time here food was good and there was beef a joint in fact that you could carve yourself, staff worked extremely hard and were very friendly. Life...

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1Thank Lilhip
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Thank you very much for your nice comment, it is always a pleasure to know that we met your expectations, because it is what we aim for. I have passed on your positive comments to our staff, good feedback from clients certainly makes our job a lot easier and more enjoyable! We are looking forward to welcome you one more...

Morpeth, United Kingdom
Reviewed 6 October 2013

Returned October 4 th from a two week holiday at this hotel. Had read a few negative remarks before leaving but we're pleasantly surprised to find them well off the mark. The hotel was well appointed and spotlessly clean. The hotel staff from the cleaners to reception we're friendly and most helpful. Rooms were cleaned every day with fresh towels...

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Thank Patricia H
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Thank you very much for your review. We are so glad to hear you enjoyed your holidays with us. Our main aim is to ensure your satisfaction. We will also check that what you have written about food, beacause our guests satisfaction is our aim. Again, our most sincere thanks. Looking forward to greeting you in the feature at Hotel...

Preston, United Kingdom
Reviewed 5 October 2013

OK i will start with a positive( only one) the pool life guard is very kind and helpful a lovely human being. Now the negatives the hotel was supposed to be refurbished???? the carpets were in need of a complete replacement, they are very shabby and worn particularly near lifts and stairs . very small bedrooms and bathrooms, also showers...

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1Thank nick c
HotelManagementTucan, Director General at SENTIDO Tucan, responded to this review

Thank you for taking the time to post your review on TripAdvisor. We are sorry to hear that the Hotel Tucan did not meet your expectations. Our management daily strive to offer our customers the most friendly and professional service. We mostly regret that we did not have opportunity to speak when you were still in the Hotel.

Norwich, United Kingdom
Reviewed 3 October 2013

I shared a room with my daughter; On arrival we were given a double bed in error but this was soon sorted and our room was swapped for a better room with twin beds. The rooms were spotless and I could not fault them. We were half board and the food was so good that on my daughters 20th birthday,...

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2Thank Richut C
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Thank you very much for your wonderful review and for taking your time to share your experiences with us. It is a plesure for us to read your review. We will tell it to all the staff in order to keep us motivated to carry on! We are looking forward to see you again next year in Tucan Hotel! One...

Kingston-upon-Hull, United Kingdom
Reviewed 2 October 2013

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Thank garthHull
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

hampshire uk
Reviewed 1 October 2013

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Thank zoidd
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Aberdeen, United Kingdom
Reviewed 1 October 2013

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1Thank James S
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Wolverhampton, United Kingdom
Reviewed 1 October 2013

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1Thank JennyCharles
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

Ayr, United Kingdom
Reviewed 1 October 2013

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1Thank ProverbsLady
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Tucan staff and other travellers.
93 questions
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Questions? Get answers from SENTIDO Tucan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get 100-108 odd numbers and would imagine 200-208 and 300-308 if like a view look on to car park and very noisy with delivery trucks”
Tallullahmac, 24 Apr 2017 | Read review
“Pool view preferably”
emcguigan19, 17 Apr 2017 | Read review
“High floor- pool side”
steveparmwiltshire, 9 Apr 2017 | Read review
“top floor sea view I think we were in 539 room 541 two balconies!”
au04vrl, 23 Jan 2017 | Read review
“Third floor room with a view of the pool”
BabsL643, 1 Nov 2016 | Read review
5 of 5