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Helios Mallorca Hotel & Apartments

Traveller (975)
Room & Suite (388)
Pool & Beach (156)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free parking
Spa
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS

Location

Full view
84Good for walkers
Grade: 84 out of 100
29Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
1,191Reviews
1,411Photos
137Q+A
100Room tips
Traveller rating
  • 335
  • 495
  • 252
  • 73
  • 36
Time of year
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Popular mentions
+3
The rooms are clean, the food is good and plenty available. Friendly staff. Bikes can be stored very safe. Good mecanics can be found closeby. What you need to know:Very thin walls and doors. Too noisy and really disturbing (a lot).
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Response from Africa G, Director de Relaciones con Clientes at Helios Mallorca Hotel & Apartments
Responded 1 week ago
Dear Wim747, thank you very much for your stay at Helios Mallorca and for the time you spent writing us your comment. We are happy to know that you could enjoy our renovated rooms, our gastronomical offer and our profesional service. I do apologize for the inconvenience caused. We can asure you we will work to find out a solution. We hope we can welcome you back soon again
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Stayed here for one night en-route to another town on Mallorca. Close to the airport, yet near the beach, on an excellent bus route, with shops and restaurants nearby... bike shops, too. Clean comfortable room perfect for a weary traveler, with an excellent restaurant, pool
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Response from Africa G, Director de Relaciones con Clientes at Helios Mallorca Hotel & Apartments
Responded 1 week ago
Dear Asm2bike, thank you very much for your stay at Helios Mallorca and for the time you spent writing us this comment. We are pleased you could enjoy our renovated rooms, our hotel services and our gastronomical offer, as well as our surrounding area. You have our compromise we will transmit your feedback to our Team, they will be happy to receive such a nice words. We hope next time you can spent some more days with us. Kind regards from the beautiful Mallorca
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Hotel Helios is located about 15min from Palma airport in Can Pastilla on the south of the island. Also about 25min from Palma de Mallorca. Palma Aquarium is close by too and so are many supermarkets, restaurant and bars. The hotel itself is a 3-star hotel with nice, clean rooms
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Response from Africa G, Director de Relaciones con Clientes at Helios Mallorca Hotel & Apartments
Responded 2 weeks ago
Dear mgphotographyuk, thank you very much for your stay at Helios Mallorca and for the time you spent writting us this comment. We are pleased you could enjoy our local area, our gastronomical offer and our helpful staff. We hope we can welcome you back soon again! Kind regards from the beautiful Mallorca
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Check in take 30-40 min... they claim I did book the room for two ppl only, but in my reservation was clearly said two adults plus kid on extra bed ... what I did hear from ppl around more rooms wasn’t ready for check in on time I found in the room some ants (alive ) We
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Response from Africa G, Director de Relaciones con Clientes at Helios Mallorca Hotel & Apartments
Responded 3 weeks ago
Dear barboras799, first of all I would like to thank you for your stay at Helios Mallorca and for the time you spent writing us your comment. I do apologize for the inconvenience with the check in, we just changed the programm and we are learning the efficient way to proceed. The check in time is 14 pm which is confirm in every confirmation. If any of other guest arrives earlier, we try to do our best to give the room but sometimes it is not posible for us due to the guest which is leaving has the room reserved untill 12 o´clock. Every Hotel has its own standarts, we will take your suggestion for future improvements. We asure you we will work hard to make our guest feel like at home. Please do not hesitate to contact our Operations Manager for the next reservation or for any request you may have. We hope we can welcome you back soon again. Kind regards from the beautiful Mallorca
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My journey in Mallorca was awesome. The day I came was wonderful. Leticia welcomed me warmly. The service the food the rooms are really really good. For everyone out there , this hotel is really good. There is nothing more to say. I hope other people will enjoy there holidays
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Response from Africa G, Director de Relaciones con Clientes at Helios Mallorca Hotel & Apartments
Responded 3 weeks ago
Dear erik o, thank you very much for your stay at Helios Mallorca Hotel and for the time you spent writing us this kind message. We are very pleased you have enjoyed our hotell room and our gastronomic offer. We can asure you we will transmit your feedback to our collegue Leticia, she will be happy to receive such a nice compliment. We hope we can welcome you back soon again. Kind regards from the beautiful Mallorca
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementHelios Mallorca Hotel & Apartments
premium room
Photo provided by managementHelios Mallorca Hotel & Apartments
premium room
Photo provided by managementHelios Mallorca Hotel & Apartments
premium room
Vista desde el balcón
vu de notre chambre la 317
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12345678
is there a atm near hotel
Yes quite a few nearby
0 votes
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How far is the hotel from the airport?
About 5 mins in a taxi but very easy to get local bus .
0 votes
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Hi. Is the outdoor pool heated during the easter holidays?
Good afternoon, it depends mostly on the weather. Right now it is too early to confirm it. Kind regards from Mallorca
1 vote
Is there tea/coffee making facility's in the room?
No there isn't
1 vote
It’s the number 21 bus and you want the stop for hotel Java and walk one street down, your hotel virtually backs on to the Java. Its only about 15 euros in a taxi that was for two of us, the bus is 5 euros per person
3 votes
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12345628
"Pool view rooms with balcony are the best"
"we had the apartment. very well equipped. very good for families."
"High floor will protect you from pool noise."
"Rooms on the higher floors are hotter apparently."
"Pool view with glimpses of the sea from the front."
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12345620
PRICE RANGE
US$56 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
helios mallorca hotel
LOCATION
SpainBalearic IslandsMajorcaCan Pastilla
NUMBER OF ROOMS
305
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