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Hotel Helios Mallorca

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Hotel Helios Mallorca
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793 Reviews from our TripAdvisor Community

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Showing 326: English reviews
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Bristol UK
Reviewed 2 days ago NEW

We had booked for a 2-night stopover in early March, as our flight arrived on Saturday night & we wanted to see a couple of museums in Palma before moving on on Monday. We had asked for a refurbished room, and it was well-equipped & comfortable – fridge and GOOD LIGHTING (rare in hotels but nice to be able to...

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Helpful?
Thank BeardieWeirdy
Kruibeke, Belgium
Reviewed 6 days ago NEWvia mobile

Rooms are clean yet with a sloppy technical finish. The breakfast and dining room is only used for 3/5th of the seating possibilities, warm and very noisy. The bar is very noisy and uncomfortable. Leaving with a late flight is problematic as there arz no shower possibilities outside the rooms. Dont leave money on the nightstand; it dissapears. Dont forget...

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Helpful?
Thank Wim747
Bedford
Reviewed 1 week ago NEWvia mobile

Visited early March. The hotel is situated 300m from the beach. We had a superior double room overlooking the pool and with a view of the sea and balcony. Room's were newly refurbished. Hotel in general v clean and welcoming light and airy. Reception staff exceptionally helpful and warm with excellent english. Popular with cyclists and 2 large cycling rooms...

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Helpful?
Thank Tullochgrue
Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

Booked into the Helios for a three night stay, good clean spacious room excellent food, nice pool. Staff were very friendly and helpful I would recommend the hotel to both families and couples. Very short distance to the beach and all the amenaties

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Helpful?
1Thank colinpatterson59
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for your stay with us and for your kind feedback. We are so proud of your recommendation! We hope to see you back soon, kindest regards, Kris

Helsinki
Reviewed 3 weeks ago

We stayed at an apartment room, which was located on the top floor. No sea views from any of the apartment rooms except from the one in the corner I think. Hotel Helios is conveniently located a couple of kilometers from the airport (cost via taxi 8-15 Euros, depending on amount of luggage and mood of taxi driver!). Bus to...

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Helpful?
1Thank MarcoL9999
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Mr. Marco, thank you very much for your stay at the Helios; and for taking the time to write this extremely helpful review. We are very happy knowing that you had a great time; and we gratefully accept your suggestions which will help us to keep improving our instalations and services. It would be a big pleasure seeing you...

Bratislava, Slovakia
Reviewed 3 weeks ago

This a decent 3* hotel, just over the corner from the beach and 5 min drive from the airport (very convenient if you have an early flight back home). A big part of visitors seem to be pensioners from Germany, UK a so on, but obviously you will meet younger visitors as well. I was very satisfied with the food...

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Helpful?
Thank tmhwk
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for your stay at the Helios and for taking the time to write this review. We are so happy that you had a good time here. We will also study your comments and suggestions about the bathroom. We hope to see you back soon. Kind regards, Kris

Reviewed 3 weeks ago via mobile

I left the hotel last week. Very nice room, very clean, nice reception, very good food (don't forget it's HB only so you need to buy drinks at dinner. As a single traveler I used to have a glass of wine (red, rose or white) €2. There is cycling station and very tiny indoor pool - but it's only 3...

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Helpful?
1Thank Wal B
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for staying with us at the Helios and for sharing your valuable informations with other travelers. Your opinion is very important for us. We hope to see you back soon. Best regards, Kris

St Andrews, United Kingdom
Reviewed 3 weeks ago

Just back from a trip to here. The pros Nice location - 2 minutes to the beach. 15 minutes from the airport. Food was enjoyable. Always something to eat. Plus a chocolate fountain !!! The cons Building work next door. This led to the unavailability of the balcony, due to noise and dust. Couldn even leave clothes out to dry...

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Helpful?
Thank Picksandjean
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you for your stay at the Helios and for writing this review. We are sorry that the young cyclists were too noisy at some times. We will study also your other comments and suggestions which will certainly help us to improve. Kind regards, Kris

Charlotte, North Carolina, United States
Reviewed 4 weeks ago

We stayed here for two nights. We came by rental car from airport and it is only around 10 minutes drive. Hotel has a parking for free, but you need to press a button to open the bar entrance. Beach and walk way is just few minutes walk. We had a lovely free breakfast. Indoor swimming pool was good (for...

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Helpful?
Thank Suresh C
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for staying with us at the Helios and for taking the time to write this review. It's great to know that you had a good time; also we will study your suggestions for improvement. We hope to see you back soon, best regards, Kris

Cardiff, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for 3 nights in self catering apartment on level 1 at the far end. Booked day before our stay as last minute decision to get away, so paid €200. It overlooks crazy golf and from balcony can see pool although mainly a tree right in front. Also can see airport, can hear cars/planes although block it out after...

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Helpful?
2Thank 458jellycat
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for having chosen Helios as your accommodation on the island. Many thanks also for writing such an impressively detailed and valuable review of which we will study all the points of attention and suggestions you mention. We are very glad that you had a good time here at the Helios. It would be great...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Mallorca staff and other travellers.
65 questions
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Arklow, Ireland
over a year ago
Belgrade, Serbia
Arklow, Ireland
Croydon, United Kingdom
1 month ago

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Questions? Get answers from Hotel Helios Mallorca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view is quieter”
 of 5 bubbles Picksandjean, 3 Mar 2017 | Read review
“Pay extra for pool view to avoid looking over towards airports runway”
 of 5 bubbles kiplinz1977, 17 Nov 2016 | Read review
“Good rooms not in Helios”
  • Outdated and dusty room
  • Cover loose for the water pipe
  • Outdated room
  • rusty bathroom sink
  • Dust all over in the room
  • View from the room and balcony
 of 5 bubbles Adalfina, 2 Oct 2016 | Read review
“Take a room woth pool view an highet then 3th floor - better vew, possilbe glimps of sea.”
 of 5 bubbles V7350WRmariaa, 31 Aug 2016 | Read review
“Renovated rooms looked great.”
 of 5 bubbles lara983, 28 Aug 2016 | Read review
5 of 5