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We arrived 22.30 with a one year old child and were informed they were overbooked and had no room for us. They blamed another hotel and their booking service. The staff were very unfriendly and unhelpful and sent us back to the other hotel. We...More
1 Thank MrsOhlson
Management response:Responded 18 August 2017
“Dear Mrs. Ohlson,
Thanks for the comment you published in Trip Advisor. It is amazing that you have such an accurate opinion about a hotel you never lodged in.
I am very sorry that the hotel you booked in Paguera was overbooked upon your arrival...More
the hotel is fantastic. super location right above the beach with private access. loved the water basin to wash your sandy feet.
great idea to pay small fee for sunbeds, so you can have your favourite sunbed for your stay.
super clean rooms. nice firm...More
Thank Birgit D
Management response:Responded 22 June 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will try to improve about the bar service. We hope to see you again very soon.
Clean, excellent and cozy rooms, where you feel yourself like at home, amazing food: a huge variety of dishes to suit all tastes. Great situation - just 5 minutes from the beach. Professional hotel stuff!
I have been staying here at the Universal Hotel Lido Park for the last five days. It's a good hotel.
The rooms are good. We stayed on the quiet sixth floor with a view to the sea. It is also a physically challenged friendly hotel....More
The hotel looks good from the outside, when you are inside have a mixed feelings. To much space on a ground floor all with furniture tables sofas chairs and it never been used by no one in my presence.
Please note, not all staff speak...More