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HSM President Golf & Spa

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750 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Helsingborg, Sweden
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Was better than I expected. He hotel is a bit far away from the airport so book the shuttle in time. We stayed at juniors suite room that were quite big. The beach bar was not all inclusive but the prices was ok. Ice cream at the pool bar is also all inclusive that we discovered after some days. The... More 

Helpful?
Thank Daniela k
1 review
Reviewed 27 October 2016 via mobile

I stayed at the hotel for a short break mid October. The hotel is in a quite area about half an hour walk into the port of alcudia I paid extra for a sea view room which was worth the money. The rooms are basic but clean. I stayed all inclusive and found there was plenty of choice for all... More 

Helpful?
Thank Vicky C
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear Vicky C, Thank you very much for your time sharing this wonderful opinion with the rest of the travelers. We are very happy to read that you had fantastic holidays with us. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. We will be very pleased to... More 

Dublin, Ireland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2016

Stayed here on cycling holiday. Good location it is quiet and no night life nearby. You need to taxi on and out to port d alcudia. Costs about €5. The hotel is very clean and food is excellent. There is secure bike storage although a pump would help. Excellent on the last day as they provided shower facilities towels and... More 

Review collected in partnership with Alpharooms

Helpful?
Thank walshe
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear walshe, Thank you very much for your wonderful description of your holidays. We are very happy to know that you had a great stay with us, it is our main satisfaction. We will be very pleased to welcome you back again in HSM President Golf & Spa. Best wishes from the sunny Mallorca! HSM Customer Service More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2016 via mobile

Hotel very clean. Rooms in need of a bit of a refresh. We upgraded to a room with a sea view as the rooms at the back are a bit dark and dingey. Lovely little beach but not much chance of a sunbed. There were plenty of beds around the pool. WiFi only available in the reception area which was... More 

Helpful?
1 Thank Lake19
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear Lake19, Thank you very much for sharing your experience with Tripadvisor Community. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We would like to inform you that next year we will offer WIFI free of charge for our guests in the entire hotel.... More 

Jersey, United Kingdom
Level Contributor
3 reviews
Reviewed 12 October 2016 via mobile

Exceedingly clean. Fabulous breakfast. Stunning position with bar on cove in alcanada. Hotel is not a spa though- gym equipment was in a poor condition and pools were clean but needed some maintenance The entertainment was cringe worthy.

Helpful?
Thank JerseyPearl2015
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear JerseyPearl2015, We would like to thank you for having chosen HSM President Golf & Spa and for the precious time you dedicated in sharing your feedback about your stay with us. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied breakfast offer. We take note of your suggestions about... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 October 2016

From the moment we arrived we felt that our needs were thought about. The food was great the hotel was very clean, nothing was to much trouble.The staff had time for us they helped us with anything we needed and they were very friendly. The beach was very nice a little small but there were plenty off pools if you... More 

Helpful?
Thank pat e
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear pat e, Thank you for sharing your experience at the HSM President Golf & Spa through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride exceeding your expectations. Let me express our gratitude for your nice comments related to our service and facilities.... More 

london
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 October 2016

Location is very nice and peaceful, away from biz of Alcudia centre yet not too remote. However, beware that all inclusive does not include cocktails, Irish coffee, beach bar food and drinks. All incur extra charges which I found disappointing and had not read in any small print or reviews. I had read there was ice cream all day but... More 

Helpful?
Thank angelap65
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear angelap65, Thank you very much for sharing your experience with Tripadvisor Community. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We would like to inform that the Beach Bar doesn't belong to the hotel for this reason is not included with all inclusive... More 

1 review
Reviewed 4 October 2016 via mobile

My boyfriend and I stayed here for only 4 short nights late September and absolutely loved every second of it, it's our first holiday together so will always remain very special to us. He brought my here as a gift for my birthday (very lucky) and the weather was amazing!! We asked to upgrade to a sea view (floor 6)... More 

Helpful?
Thank Jo4nne22
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear Jo4nne22, We feel absolutely satisfied after to read your wonderful opinion, we will we very pleased to welcome back in your next visit to Mallorca,. All the best for you and your boyfriend. HSM Customer Service More 

Leicestershire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 October 2016

Stayed with my wife in mid-September. This was our first time at the hotel and really we couldn't fault it. The location is lovely, especially if you want a quieter holiday; the staff without exception are fantastic, extremely friendly and helpful (special mention for Lidia the housekeeper on Floor 6); the level of cleanliness is excellent throughout; the food for... More 

Helpful?
Thank cjchiswell
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear cjchiswell, We feel very proud to have offered you an unforgettable stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. We are delighted that you enjoyed the cleanliness so much, and that you felt so well attended by our staff, we certainly will keep on working to maintain our high quality service and... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2016

Well I can’t really find any fault with this place. Great staff, Great food and housekeeping was the best of any hotel I’ve stopped in, And that’s a lot. The location is ideal if you don’t want to be near the main town and you can take a few steps out the front and you’re on the beach. If I... More 

Helpful?
Thank PHILL-NTPCS
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear PHILL-NTPCS, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. We are delighted that you enjoyed the cleanliness so much, and that you felt so well attended by our staff, we certainly will keep on working to maintain our high quality... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
IN GENERAL: The 4* hotel HSM President stands out for its situation in Aucanada, Alcudia, the resort is full of charm & tranquillity & upholds high quality facilities and good service. It is a perfect choice for couples who want to have a rest and chill out enjoying the privileged environment next to the sea. The hotel is open from May to October. LOCATION: The hotel HSM President boasts of an enviable location, in the privileged residential area of Aucanada, 1,5 km from Puerto de Alcudia and 4 km from the village centre. The beach is just steps away (15 m) offering spectacular view of Alcudia Bay. Aucanada is famous for its golf course Golf Aucanada, one of the most modern and impressive golf courses of Majorca. The hotel HSM President is the closest hotel to the golf course (1 km away) and offers free transport service for guests. Alcudia is situated in the north eastern part of the island (54 km from Palma and 60 km from the airport). Being located in one of the most desirable locations on the island with it's calm, extensive beaches, HSM President is a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera or the forest Cas des Pinar. Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice outdoor sports where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly enticing cycling routes that offer different levels of difficulty as well as spectacular views! ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and balcony. Some of them offer an outstanding sea view. The hotel offers also Junior Suites, with extra space and a sofa bed and direct sea view! GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The restaurant, with a beautiful sea view, offers an extensive and modern buffet with a huge selection of cold and hot dishes as well as a wide variety of homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. All meals are served in the style of a thematic buffet. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers (besides the 3 main meals) snacks between meals and all kind of drinks (beverages, hot drinks, alcohol) and ice cream throughout the day. The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers 3 swimming pools for adults, and one for children. There is a terrace with sunbeds and sunshades. The "Wellness and Spa" area with beautiful sea view offers an indoor swimming pool with hydrotherapy, Turkish bath, jacuzzi, sauna, chill out area and a gym. One must be at least 16 years of age to access the spa area. Bar service is available at the pool. Inside of the hotel there is an indoor bar and spacious, cozy common areas, as well as a game room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also baby cots and high chairs are available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Billiards (extra cost), table tennis, tennis court and volleyball in the complex. The hotel is specialized and certified in cycling tourism: not only does the hotel have a well prepared storage room for bicycles, but it also offers general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more   less 

Additional Information about HSM President Golf & Spa

Address: Cami d'Aucanada, 65, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range: £64 - £432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM President Golf & Spa 4*
Number of rooms: 248
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Also Known As:
Hsm President Hotel
Hsm President Puerto Alcudia
Hotel Hsm President
HSM President Golf & Spa Majorca, Spain
Hotel Style:
#8 On the Beach Hotel in Port d'Alcudia
#11 Luxury Hotel in Port d'Alcudia
#15 Romantic Hotel in Port d'Alcudia
#18 Family Hotel in Port d'Alcudia
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Questions & Answers

Here's what travellers have asked, with answers from HSM President Golf & Spa staff and other travellers.
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Questions? Get answers from HSM President Golf & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our agent requested sea views but this was not honoured or even offered at supplement”
 of 5 bubbles angelap65, 7 Oct 2016 | Read review
“Never had one but gate crashed another guests see veiw and only wished i had it.”
 of 5 bubbles PHILL-NTPCS, 29 Sep 2016 | Read review
“Keep to the front”
 of 5 bubbles richardcP5919OH, 26 Sep 2016 | Read review
“For best view ask for top floor sea view - beautiful views of the bay. Lower floors will be limited.”
 of 5 bubbles webvivre, 12 Sep 2016 | Read review
“high floor with sea view well worth the extra money”
 of 5 bubbles 309hayleyd, 3 Sep 2016 | Read review
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