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AluaSoul Alcudia Bay

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Traveller (196)
Pool & Beach (183)
Room & Suite (99)
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Overview
  • Excellent51%
  • Very good36%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool area”(34 reviews)
“cocktail making”(6 reviews)
“white party”(5 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (378)
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Traveller rating
127
82
24
10
8
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127
82
24
10
8
Show reviews that mention
All reviewspool areacocktail makingwhite partynewly refurbished hotelold townshower traya la carte restaurantcold mealrecommend this hotelhuge bedcomplimentary bottlebathroom floormodern furniturethe pool bar staffrelaxing breakspa facilitiesbottled water
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1 - 5 of 251 reviews
Reviewed 16 November 2017

I stayed at this hotel for an autumn holiday with my partner. The hotel itself was not bad as it had recently been done up, but it is pushing things to call it a four stars. Also if you are considering to stay here then...More

17  Thank Anon_The_Moose
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 7 March 2018

Dear Anon, Thank you for sharing your comment here. We appreciate your feedback and we took note of the issues you mentioned. We will work on improving our restaurant offer and hope that you give us another chance to provide you with the holiday of...More

Reviewed 10 November 2017

stayed here in October and I do believe it had not long changed over to adults only. All staff here are so friendly and helpful, from the main desk, to the cleaners, to the bar staff, to the restaurant, just everyone was so polite and...More

11  Thank Lisa W
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 7 March 2018

Dear Lisa, Thank you for your comment, we are delighted to hear that you had such a wonderful relaxing holiday. We will continue working hard on proving our guests with the holiday experience of the highest standards. We look forward to welcoming you again! Kind...More

Reviewed 6 November 2017 via mobile

We stayed at the AluaSoul for 4 nights in October on a half board basis. Hotel is lovely- recently refurbished and very modern. Check in was very pleasant- helped by a glass of bubbly! Our room was comfortable - although lacks storage- not a problem...More

2  Thank Katademattom
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 7 March 2018

Dear Kata, Thank you for taking the time to share your experience, it is wonderful to hear that you enjoyed your stay and had a great short break in our hotel. We look forward to seeing you again! Kind regards, Alua Hotels & Resorts

Reviewed 3 November 2017

Have just returned from a a break in this hotel which was enjoyable despite the hotel rather than because of it. For a start this is not a four star hotel, nor should TUI be promoting it as part of their Platinum range. It is...More

13  Thank stu888uk
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 7 March 2018

Dear Guest, Thank you for your comment. We appreciate your feedback and we took note of the issues you mentioned and will work on improving these points. We are glad to hear that you enjoyed the entertainment and appreciated the refurbishment of the hotel. We...More

Reviewed 29 October 2017

Arrived at the hotel at 12.15 am, we were greeted by a friendly member of staff who advised a cold meal had been left in the restaurant for us, we were also given a glass of fizz. Hotel nice & clean, room was comfortable.Members of...More

5  Thank Karen P
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 30 October 2017

Dear Karen, Thank you for your comment, we appreciate it. It is wonderful to hear that you enjoyed your holiday, we look forward to your return! Kind regards, Alua Hotels & Resorts

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About
Amenities
Top amenities
Pool
Restaurant
Spa
Hotel Amenities
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Outdoor pool
Details
Price range
US$104 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Port d'Alcudia
#10 Luxury Hotel in Port d'Alcudia
#11 Romantic Hotel in Port d'Alcudia
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Port d'Alcudia
#10 Luxury Hotel in Port d'Alcudia
#11 Romantic Hotel in Port d'Alcudia
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (196)
Pool & Beach (183)
Room & Suite (99)
Dining (97)
Amenities (61)
Family and Play Areas (1)
Questions & Answers
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Gillian M
8 April 2018|
Answer
Response from annemariewicks | Reviewed this property |
Hi there is a Spanish bar if you turn left from the hotel then right called croasan also a trendyywine bar across from Croasan on the other side of the road near the roundabout .Bars also if you turn left out of the hotel... More
1
Vote
Lee C
1 March 2018|
AnswerShow all 4 answers
Response from Dave S | Reviewed this property |
10 mins to the nearest part of the beach. Another 5 to the marina.
1
Vote
Room Tips
"Better to be away from the lifts"
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"Looking toward the sea is better than pool view. We were on 3rd floor so no actual sea view, but a higher..."
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"Pool view, if you stand and look down?"
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"Ask for a room over the pool"
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