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24/12/2017 25/12/2017
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    Roman Way Hotel

    Watling Street, Cannock WS11 1SH, England
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    24/12/2017 25/12/2017
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    US$67Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$65
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    US$65
    Traveller (114)
    Room & Suite (43)
    Dining (3)
    Overview
    • Excellent12%
    • Very good15%
    • Average27%
    • Poor16%
    • Terrible30%
    Travellers talk about
    “lick of paint” (4 reviews)
    “decent size” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Wheelchair access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (258)
    Traveller rating
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    1 - 5 of 255 reviews

    Reviewed yesterday via mobile

    Came here tonight for Xmas party. Had 3 course meal that was lovely. Had a lovely time with friends, asked DJ for a few requests- he was rude and very offensive to myself, my friend and her partner. Shouted over the microphone “are we deaf?...More

    Thank gemnseph
    Reviewed yesterday via mobile

    We stayed here as part of a family group while visiting the area. When we arrived the staff struggled to provide the correct key for our room. We booked one family room with a cot, one family room with a bed, and one double room....More

    Thank Kathryn G
    Response from 2007l, Owner at Roman Way HotelResponded today

    The Manager here is not at all rude and has won awards for customer so I find your complaint to be completely fabricated. I am quite aware that you are just posting complaints daily in an attempt to try and ruin the business.

    Reviewed 2 days ago via mobile

    We booked two rooms and beds were awful. Uncomfortable mattresses with metal springs poking in your back!! Room decor was shabby and grotty with room door looked like it had been kicked in. Carpets were stained. Staff were disorganised and couldn't find the booking when...More

    Thank Simon P
    Response from 2007l, Owner at Roman Way HotelResponded today

    The Manager here is not at all rude and has won awards for customer so I find your complaint to be completely fabricated. I am quite aware that you are just posting complaints daily in an attempt to try and ruin the business.

    Reviewed 5 days ago via mobile

    We stayed in this establishment on a busy Saturday 18th Nov where a wedding was taking place lovley to see . The receptionist greeted us and I booked in and paid for 3 rooms and paid for breakfast. We had a issue with showers in...More

    Thank Alicia367
    Response from 2007l, Guest Relations Manager at Roman Way HotelResponded 3 days ago

    Where a complaint is genuine we respond to it in the correct manner. You were emailed a response although you said you’d didn’t receive one. You were offered a refund for your breakfast and you were asked to provide your bank details. You didn’t respond...More

    Reviewed 1 week ago via mobile

    Would most definitely avoid if planning on staying over, the rooms are in desperate need of maintenance and up keep. There is stains on carpet, mold around window frames and starting to rot and in desperate need of re painting. As for the bathroom that's...More

    Thank nathanjones916
    Response from 2007l, Manager at Roman Way HotelResponded 5 days ago

    I do apologise you didn’t enjoy your stay. We do have refurbished rooms although we still have some that need refurbishing. They are cleaned daily and deep cleaned weekly. There shouldn’t be any mold however if you were to let us know your room number...More

    Similar Hotel Deals
    See all 4 hotels in Cannock
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$54 - US$96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire and Cancelon so you can book your Roman Way Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Cannock
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    Traveller (114)
    Room & Suite (43)
    Dining (3)
    Hotel & Grounds (85)
    Bathroom (17)
    Business Centre & Event Rooms (10)
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    Ask a question
    Questions & Answers
    Kiders1981
    26 November 2017|
    AnswerShow all 5 answers
    Response from 2007l | Property representative |
    As any one will tell you the 99 percent of people that have a great stay don’t bother to write a review. The hotel is not a dump. We see on average 50-55 rooms a night as well as have hundreds of people visit for many... More
    0
    Votes
    Adam_indigo_pilgrim
    I'm disgusted I just paid 55 pounds for this room. I've seen kennels in better condition. I'll be asking for at least half my money back in the morning. It's a disgrace and should not be open let alone marketed as a hotel. I came here last year and was given another dog hole of a room, I complained then and the manager gave me another room, of amazing quality.I'm in 218 if you want to rectify this tonight. Otherwise I'll expect a refund in the morning. TripAdvisor, hotels, booking , Twitter, Facebook, will be hearing about the state of this. With photographs to prove it. I have an inn in south Africa and we charge people 15 pounds per night! And it's 5* compared to this. These rooms should be closed permanently.no idea how you are still in business. Sort it out Adam Chatterton Very dissatisfied customer
    3 December 2016|
    AnswerShow all 2 answers
    Response from spookyjan | Reviewed this property |
    I agree with you, the prices they charge are not in keeping with the disgraceful state of the rooms. The restaurant however was very good, we only stayed here once, for the same price we stayed at a Hilton express,much... More
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    Room Tips
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    "There are no views!"
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