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The Millstone, Mellor

Traveller (99)
Room & Suite (23)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Millstone has retained all the charm of the coaching inn it once was - but added all the creature comforts of a modern hotel. It is one of the highest rated AA 2 star hotels in the country and has been awarded 2 AA food rosettes. The Millstone at Mellor, Blackburn is easy to reach from the M6 or M65.
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Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Public Wifi
Wheelchair access
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quaint
Business
HOTEL CLASS
545Reviews
126Photos
3Q+A
85Room tips
Traveller rating
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Popular mentions
The Millstone is a decent pub with a friendly welcome, and it could be great with a little more care. We visited today for a large family gathering, and here are my main observations in bite-sized form. - On the whole the food was of a good standard, but my partner’s burger was
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Response from Millstone_Manager, Manager at The Millstone, Mellor
Responded yesterday
Thanks for taking the time to leave such an in depth review of your experience with us. We're sorry to hear it did not meet the expectation of yourself and of how we wish our customers to go away feeling. We always ensure that we do a satisfaction check-back during our guests dining to give the opportunity to raise any issues there may be with the food served. In the case of a customer not being happy with the food, we will do our utmost to put right any issues encountered; generally this would be done by replacing the meals if required. Our burgers are made in house and usually prove very popular, sorry it sounds as though it was overcooked. As far as I am aware there was no mention of the hair on the day? Its very surprising to hear you didn't enjoy everything with the Tandoori Chicken as this is probably our most popular dish (particularly with locals and regulars alike). As for the crème brûlée, the intense chocolate ball mentioned was a homemade truffle, a substitute you should have been made aware of. With regards to the furnishings, the mirrors in the private dining room do have a smokey effect to them as do the ones behind the bar. They are cleaned on a regular basis by our housekeepers, however we do often have similar comments; I think the idea behind these was aiming towards the vintage look as stated. As the room can be quite tight at times, unfortunately the lamp shades do often get knocked out of place. I can assure you that your comments have been taken on board and discussed with the necessary members of staff. I hope that these issues would not put you off dining with us again and would like to think issues would not be the same the next time round. Hope to welcome you again soon. Kind Regards,
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We stayed here last Thursday night . We had a great lunch, good beer and wine choice. The staff were all very professional and very friendly. The room was nice (No 33) although the shower was very slow working but even worse we had people in the room above us shouting around &
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Response from Millstone_Manager, Manager at The Millstone, Mellor
Responded yesterday
Thanks for taking the time to leave us this feedback on your stay. We're very surprised to hear you were disturbed by guests until such an hour, as this is a very rare issue for us. Its also disappointing to hear that you found the quality of our ingredients used poor as this is a high priority for us and is very uncommon to hear. We hope these issues would not put you off visiting again, should you wish to discuss any of these points in more detail, please feel free to give us a call on our landline. Kind Regards
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I stayed overnight at the Millstone In Mellor whilst visiting the area on business. I selected a character room which was warm, cosy and decoration that was as the name suggests full of character. High quality furniture and fittings and a really comfortable bed and pillows.
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Response from Millstone_Manager, Manager at The Millstone, Mellor
Responded yesterday
Thanks for taking the time to leave us such a positive review. We're very glad to hear you enjoyed every aspect your stay and found the Character bedroom worth the upgrade. We look forward to welcoming you back again in the near future. Best Regards
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We are frequent diners at The Millstone but our visit last night was underwhelming and not up to the usual Millstone standard. The service was very disjointed with meals being not being served all at once. We ordered 3 starters to share with one of these being cockles and
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Response from Millstone_Manager, Manager at The Millstone, Mellor
Responded yesterday
Hi Gayle, Thanks for taking the time to leave us this feedback. I'm very disappointed to hear of the issues you seem to have encountered on your last visit. We always try to advise of any dishes not available or that may have any adjustments along with daily specials at the time of seating our guests, therefore I'm surprised to hear that this was not the case on this occasion. I'm also sorry to hear that you found the menu limiting and portion sizes small; we always try to offer numerous daily and seasonal specials on top of the main menu and often hear from guests that they find the portions generous. Your comments will however be passed on to the kitchen team and we will focus on ensuring consistency with each and every dish we offer. I hope you will not be put off by this experience and would like to think you would not experience the same issues on your next visit. Kind Regards
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Pub has been nicely refurbished. We stayed for one night in the main pub building. The room was decorated to a high standard, nice linens and toiletries. We had asked for an additional bed, expecting a rollaway one but were pleasantly surprised that it was a proper, very comfy
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Response from Millstone_Manager, Manager at The Millstone, Mellor
Responded 3 weeks ago
Good afternoon, Thanks for taking the time out to write such lovely comments. We are pleased you enjoyed your stay with us, hopefully we will see you again. Kind Regards.
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Bedroom
Shabby tiles in bathroom
Marks on carpet /bathroom door
Wonky lampshade...
Stray hair in the bath didn’t belong to us!
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Didn't get the while question
0 votes
It’s a good 30 minute walk, and 5-10 minutes in a car
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Thank you for your message. Please let reception know when you check in, so we can order items for the vegan breakfast. Kind Regards, Alissa
0 votes
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"Maybe take a top floor room so you cant have noise from above."
"ask questions about your room direct they are all different"
"Read my review and learn"
"The county rooms are slightly higher spec but are in a separate building from the pub"
"Request a refurbished room"
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PRICE RANGE
US$91 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millstone at mellor hotel blackburnmillstone hotel mellor
LOCATION
United KingdomEnglandBlackburn
NUMBER OF ROOMS
23
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