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Premier Inn Hagley Hotel

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1 room 2 adults 0 children
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Premier Inn Hagley Hotel
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340 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Greater London, United Kingdom
Reviewed 6 days ago NEW

Our room had a very unpleasant smell and the single bed was extremely uncomfortable. Not a great experience as we had a very early start the following morning. The only plus was that the receptionist was very pleasant and tried to spray the room but this did not help. We booked late so was also very expensive for a budget...

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Thank Paul D
WhitbreadHotels, Premier Inn Team at Premier Inn Hagley Hotel, responded to this review

Good afternoon Paul, Thank you for taking the time to review your recent stay at our Hagley Hotel. I'm really sorry to hear that your room had an unpleasant smell that even persisted after the reception team used a spray in the room, as this should have been picked up by the hotel housekeeping team before you were allocated your...

Edgware, United Kingdom
Reviewed 1 week ago

Premier Inn do an excellent job at maintaining high standards in all of their branches, and Hagley is absolutely no exception. Everything is spotlessly clean and their beds are probably the comfiest I've slept in! Staff on reception were very friendly and helpful. Excellent hotel chain if you aren't bothered about facilities such as gym, swimming pool etc. Breakfast was...

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Thank geocxm
Camberley, United Kingdom
Reviewed 3 weeks ago

It's everything you would expect from a motor lodge type hotel. Something that needs to be mentioned is the entrance to the hotel/beefeater is a bit awkward, you are coming around a bend on a 70mph dual carriageway then the entrance suddenly appears. Obviously there is nothing that can be done to change the road, but a sign giving advance...

Review collected in partnership with premierinn.com
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Thank TransponderMan
Chester, United Kingdom
Reviewed 4 weeks ago

we had many problems that were not dealt with appropriately. rude staff. cold room . lack of communication from hotel to restaurant and back. will not be staying at this hotel again . we have stayed at many premiere inn over the years but this one was very disappointing

Review collected in partnership with premierinn.com
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Thank gr85hag
WhitbreadHotels, Premier Inn at Premier Inn Hagley Hotel, responded to this review

Hi I'm sorry to hear you were disappointed with your stay. I've passed your feedback regarding the cold room and staff service onto the Operations Manager to follow up with the reception and Housekeeping teams. I've also fed your comments be fed back to our partners in the Badger's Sett Beefeater Grill. I really hope you change your mind and...

Dorset, United Kingdom
Reviewed 4 weeks ago

This is a smaller Premier Inn and an older building and it shows, having said that the hotel provides a good stop-over at the usual Premier Inn standard. Very welcoming receptionist. Good clean and comfy room and bed. The restaurant is Beefeater restaurant a few steps across the car park. Breakfast was cooked to order by friendly staff. Dinner was...

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Thank VisitingSi
Bristol, United Kingdom
Reviewed 20 March 2017

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Thank James B
WhitbreadHotels, Premier Inn Team at Premier Inn Hagley Hotel, responded to this review

Eastleigh, United Kingdom
Reviewed 20 March 2017

Review collected in partnership with premierinn.com
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Thank johnhK6418HI
Southampton, United Kingdom
Reviewed 20 March 2017

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Thank Dawn on holiday
Burntwood, United Kingdom
Reviewed 14 March 2017

Review collected in partnership with premierinn.com
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Thank sarahworton68
Cornwall
Reviewed 12 March 2017 via mobile

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Thank Liskeardlass

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Amenities

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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Hagley Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Hagley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stairs only, no lifts so if you have a disability ask for a downstairs room”
geocxm, 17 Apr 2017 | Read review
“all rooms are quiet”
zola149, 5 Jan 2017 | Read review
“Please ring ahead to request a quiet room”
746martind, 29 Dec 2016 | Read review
“As for a room on the side or rear of the building where it's quieter.”
shearsjj, 12 Dec 2016 | Read review
“Good comfortable room & bathroom clean & good shower”
joycejakeman, 12 Dec 2016 | Read review
5 of 5