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Steeped in history, Grim’s Dyke is London’s premier country house hotel and is a Grade II listed building set in 40 acres of beautiful formal gardens and tranquil woodlands yet just 12 miles from the West End. The hotel takes its name from an ancient defensive earthwork which runs for three miles from Pinner Hill to Bentley Priory and which dates back to Roman times. The earthworks formed part of the boundary surrounded by 40 acres of tranquil gardens and grounds, which beautifully combines period charm and modern comfort. Whether you decide to stay in the main house which has nine bedrooms, all on the first or second floor, some of which have four poster beds with luxuriously appointed en-suite bathrooms, or in the more modern garden lodge which is adjacent to the main house and has a further 38 bedrooms with either double or twin beds and en-suite bathrooms, be sure that our friendly staff will be on hand to make sure you have a peaceful and enjoyable stay!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to VisitEngland.
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Nestled in the picturesque surroundings, the Best Western Plus Grim's Dyke Hotel has garnered applause for its amenities, including the grand Music Room, scenic garden views, and the engaging Grim’s Dyke Woodland Adventure. Patrons appreciate the hotel's elegant atmosphere and the dedication of its staff, despite occasional remarks on unprofessional service and noise issues.
While the rooms receive mixed reviews, from grand and spacious to needing updates, and some guests consider the pricing steep, the hotel's cleanliness and dining often receive commendations.
Atmosphere
Elegant
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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I have stayed twice now with my husband and dog in an accessible room in the garden Lodge. I have had a recent operation at RNOH nearby. The grounds and main hotel are beautiful and feels like you are in the countryside. My dog was very happy!!
Staff in the restaurant are very accomadating and helpful. Evening food is very nice and prices reasonable for the area. Breakfast could do with a tweak. I would have expected homemade bread rather than standard supermarket bread. It did, however, fill a gap!
Accessibility is limited but better than a similar local hotel. The bathroom worked well on a knee scooter and would work with a wheelchair. There is however no extraction and the room smelt damp on the second visit. The bedroom window opens onto the carpark so can only be left open when in the room. Condensation also forms on the plumbing under the sink, which then creates a stream across the bathroom. The room was difficult to manoeuvre around as really too small for accessible room. I got good at reversing on my scooter!! Would have been an issue in a wheelchair. It is also a long way to the main building along a gravel path. There is also no accessible bathroom in the bar/restaurant area. This is one in the function area, but this means going outside across gravel. Down a ramp that is too steep to use independently. The door to breakfast area was locked every morning. My husband had to go round to let me in.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked a private function, a lunch with 75 guests to celebrate a 90th birthday. The hotel team did us proud; we expected good service but this went far beyond the norm. Everyone commented that the cheerful staff treated each individual as special, responded immediately to any request and helped many of our disabled friends. Nothing was too much trouble. This was far beyond service that we have ever experienced in our travels and is a great tribute to the house management and the attitudes they engender.
The lunch itself was excellent; menu choices had been made in advance and everybody received what they had chosen, timely and discretely served. The food itself, served hot and to perfection, was delicious, many of our guests making the point afterwards how much they had enjoyed it and how well they had been looked after.
We thank the entire front of house team and the kitchen staff for being so outstanding.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Beautiful location. Not far from London but you will need a taxi to and from the station.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Our family and friends had a most wonderful day at this grand 19th Century Country House. We chose the Music Room, with its feature fireplace and beautiful high ceiling, to celebrate my granddaughter’s birthday. We were allowed to come in the morning to prepare and decorate, the staff was most accommodating and helpful. We chose one formal long table with Alice in Wonderland theme decor, seating 23 children. Parents sat at another table where tea and light snacks were available. The party was an absolute success, when the guests walked into the Music Room, their jaws dropped in admiration of the magical grandeur. The refreshments and finger foods were supplied by the hotel’s restaurant, the sandwiches and sweets were very fresh and delicious, stylishly arranged on 3 tier silver stands, vegetables and dips on cute little trays and hot chocolate in small delightful ceramic pots. There was plenty of room for our entertainer to keep all kids active and dancing. Restrooms are on the same level as the Music Room, the first floor, accessible by a staircase only, no lift. The hotel is a Grade II listed impressive building and it has quite an interesting history. As this was a cold day in March, we did not use the carefully tended gardens, but we did briefly see a deer.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip:Plenty of parking, free
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bar staff were sullen to almost the point of rudeness. When asked that the loud music playing in the bar be turned down the reply from one of them was ‘well, that’s how it’s set’; another said he could reduce it, and did. At times there were no staff available at the bar and we had to go to find them. At dinner the service was poor – our party of 8 were served with the last few waiting while others had their food in front of them. One starter was delayed due to a ‘mix up in the order’. That item was removed from the bill. One waiter shouted from one end of the long table to my friend sitting at the other end asking if he had ordered rather than going to him to ask quietly. Other waiters were more polite and professional although the waiter who served the wine needs more training. He poured the wine with the bottle on the edge of the glass and did not allow for a tasting of the wine before moving on to serve another one of us. This seems to be part of the problem – the staff haven’t been adequately trained for what is a splendid venue. ‘Light’ tonic was served to us from the bar without first being offered. When I asked for regular tonic I was told there was none and then later a waiter showed me one he had found saying it was the only one available. The tonic had also been shaken before we served ourselves outside on the patio so much so it frothed and spilled over the edge of my glass. White wine served from the bar was not cool enough and ice cubes were requested. The cocktail selection was minimal – we asked for espresso martinis and told it is not served. The cocktail selection is minimal. My husband asked for several whiskies that were not available and asked the advice of the bar tender who recommended a local whisky. This was described by one of our party as ‘pure alcohol as you’d make in a school chemistry lab’. The outdoor furniture was metal and uncomfortable – although the next morning we did see cushions on them. We were not offered these the previous afternoon. The only ‘lounge’ was the bar area – not the most comfortable of areas especially the window seats. Given the quality of the venue, the quality of some of the staff and some of the public areas do not seem to be present compared to our previous visits before Covid. There were exceptions – the manager on Friday was most helpful as were the two women in reception. Our room was clean and comfortable and well-appointed.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were put into a room that was incredibly tattered. We then heard a dog constantly barking. We asked to be moved. We were moved to another room. The so called jacuzzi bath was completely broken and the bath had no working plug. The handles of the bedside drawers were absolutely filthy- I had to clean them- they were yellow and sticky. We felt dirty staying here. The toilet brush was dirty. The breakfast was actually awful. I smelt the bacon and it smelled off- the scrambled egg was inedible. So disappointed. The bath was full of dirt. We paid a lot of money to stay here- I asked for the complimentary bath gowns promised- we received one old tatty gown with no belt after asking for over an hour- it wasn’t even clean
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Date of stay: January 2025Trip type: Travelled with friends
Room Tip:Don’t stay here if you want a good nights sleep and a good breakfast- you will be disappointed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
However... We were in the Mikado room, which is situated next to their function room. We stayed on a Friday and Saturday night, and there was a big birthday party on the Saturday night. The party went on until midnight, with very loud music. The music was very loud inside our room, and I was unable to sleep until after it finished (we had a memorial service the next morning to get up for).
To get to the Mikado room during functions, you also have to walk up a rickety metal spiral staircase fire escape, then along a roof, with a maybe 15 inch jump from the escape route onto the inside stairs.
I have a video of the loud music, and fire escape entrance but I don't think you can upload video here.
The hotels website says to submit complaints in writing, so I emailed the hotel at about 10pm to complain, and followed up the next morning. The hotel wrote back saying they had passed it on to management. I chased again a few days later, and was told it was with management and to wait for them to reply. It was now 9 days ago, and I haven't had a reply.
We paid full price for the room, as in there is not a discount for having to use the stairwell, or for the loud party, in fact the room costs more on Saturdays.
I don't think the hotel should sell the room on nights they have functions to people not attending the function, or they should do so at a heavily reduced rate.
We would maybe stay again, but we would avoid the opera rooms which include Mikado.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Do not book opera rooms during weekends, especially Mikado
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location was fantastic and it was an interesting character building in a beautiful secluded setting. The executive double room with garden view was in a separate building to the main house but was only a short walk away, well lit at night and had parking right outside. The room was well-equipped, clean, comfortable and we slept really well. We enjoyed a walk around the grounds and the formal parts of the garden which were beautiful and very well maintained. Breakfast provided a reasonable continental buffet selection and the full English breakfast was cooked to order and was very good.
Now for the deduction of a point ....... The building has an interesting history and has great character but whilst appreciating the difficulties of maintaining a very old building, certain areas such as the dining room could benefit from a touch of paint and although the annex is a more recent addition, it too needs some attention as the stair carpet is very worn in parts. As stated, the breakfast was good but the evening meal did not really live up to our expectations. We had 2 starters, 2 mains of mushroom pies which were 'ok', a lower priced bottle of wine at £28 and with service charge added, it came to £95 which for two courses we felt was a little excessive. We ate there only once! If it wasn't for that, we felt that the stay was enjoyable and reasonable value.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had originally booked accommodation in the annexe and after reading the reviews upgraded to have a room in the house. Despite having to get my heavy suitcase up 3 flights of stairs, I’m glad I did. Service was very good and the people helpful. The room was quite spacious, the bathroom with a shower over the bath, tea, coffee and biscuits and bottled water complimentary, and a very comfortable bed. It was also very warm. I was in the Shaw room and had a view over the front of the hotel and the gardens. The location is a little isolated but it’s lovely and quiet.
Breakfast was included and there is a continental selection, and cooked breakfast you can order. The pastries were the best I’ve ever tasted. Gilbert’s restaurant is part of the hotel and the food delicious. There is room service available but it’s quite limited.
I really enjoyed walking the trails around the grounds. If you want to go further afield, there is a bus stop a 12 minute walk away, that can take you to the train station, to head into London City. An Uber to Harrow town centre will cost around £10.
I really enjoyed my stay here, and would stay here again.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Another great relaxing stay for a few days .. We had a first floor room in the garden lodge block with great views over the gardens. The room was large and well equipped , air con , fridge , great tea and coffee tray with bottled water, sitting area with doors onto a private terrace with chairs and a table. Huge comfortable bed with a choice of pillows , the room was very clean , multiple USB sockets and more sockets than we had gadgets . The en suite had a bath and shower , nice toiletries and was also immaculate. The room has an individual style with plenty of storage . when we arrived one of the bulbs in the bathroom wasn't working , a quick call to reception and it was replaced in 10 minutes. We prefer the garden lodge rooms as you can park outside and we always find it very quiet and enjoy the view over the gardens when in bed ! We didn't eat at the hotel during this stay as we used it as a base to visit friends and to go out in Central London....an easy drive away. Couldn't fault our stay and will be back in the future.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 2 nights whilst we went to see the Eras tour. Close to multiple tube stations into London. Lovely setting and beautiful gardens. I had a lovely hour or so reading in the gardens. The staff could not have been more helpful- from the reception staff to the housekeeping staff all very accommodating and kind. We had a couple of minor issues and they were all resolved speedily and satisfactorily.
We had a twin room and it was large inside. Ample space for luggage. Everything was clean and there were extra pillows if needed. It was a little tired decor wise in places but nothing terrible and the windows weren’t great as they were wooden.
They supplied toiletries and the bathroom was nice and clean. Bath on the small side so having a shower was a little tight 😆
Ample tea and coffee supplies provided.
Overall it suited our needs and I’d certainly stay again. Wish we could have made more of the grounds as they were lovely.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Polly B.
We are pet friendly except Restaurant.
Plus, we have four rooms that accommodate Dogs overnight stay, extra fee applies.
Any further questions and queries do not hesitate in contact me.
Warmest Regards
Hi there.
The standard garden lodge rooms do not have patio doors. This is only a feature with the Exec rooms or suites. You also need to specify whether you want a ground floor exec room/suite where the patio doors open into the garden or a first floor one where the patio doors open onto a private balcony/terrace.
There are more places to choose from in the Harrow area.
PRICE RANGE
£91 - £111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grims dyke london, dyke grims hotel, hotel grims dyke
FORMERLY KNOWN AS
BEST WESTERN PLUS Grim's Dyke Hotel
LOCATION
United KingdomEnglandGreater LondonHarrow
NUMBER OF ROOMS
47
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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