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The Airport Inn Manchester

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Traveller (202)
Room & Suite (215)
Dining (62)
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Overview
  • Excellent9%
  • Very good22%
  • Average26%
  • Poor19%
  • Terrible24%
2 days ago
“Transport concerns”
6 days ago
“Fine for an early flight”
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,455)
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1 - 5 of 1,433 reviews
Reviewed yesterday

Stayed here for business purposes for one night, if I'd had my car with me I would have gone to sleep in that rather than the disgusting room I was given. My room was on the first floor, upon reaching the corridor to my room...More

Thank Emma E
Response from GuestRelationsBH, Guest Relations Manager at The Airport Inn ManchesterResponded yesterday

Thank you for taking the time to write a review of our Manchester Airport Inn Hotel. Your review is disappointing to read. If I could please ask you to forward your feedback onto our Guest Relations Team (guestrelations749@britanniahotels.com) in order for them to fully investigate...More

Reviewed 2 days ago via mobile

Stayed many times - hotel is good for price and excellent location but I nor my family will ever stay there again due to the awful taxi company they use - Club cars. We phoned on arrival in the middle of the night in pouring...More

Thank Marnia310
Response from GuestRelationsBH, Guest Relations Manager at The Airport Inn ManchesterResponded yesterday

Thank you for taking the time to write a review of our Airport Inn Manchester. I will ensure to make the management team at the hotel aware of the concerns you had with the taxi operator. I am saddened that this experience will deter you...More

Reviewed 2 days ago

Arriving at the airport by train, my wife tried to contact the hotel for 45 mins on both numbers provided, in order to get transport to the hotel - nobody answered the phones at all. She had to pay£20 for taxi

Thank JWH2370
Response from GuestRelationsBH, Guest Relations Manager at The Airport Inn ManchesterResponded yesterday

Thank you for taking the time to write a review. I am disappointed to learn that you were unable to reach our hotel by phone. I will ensure to make the team aware of this concerns.

Reviewed 6 days ago via mobile

We came here the night before an early flight (3am we needed to be at the airport). Once we arrived we were “seen” by Sarah who was the rudest person I have ever met: we even asked her if she was okay as she was...More

Thank oliviamoss
Response from GuestRelationsBH, Guest Relations Manager at The Airport Inn ManchesterResponded yesterday

Thank you for taking the time to write a review of our Manchester Airport Inn. Your review is concerning to read. I can assure you that once our team as had time to fully investigate your concerns, they will reply to your complaint with a...More

Reviewed 6 days ago via mobile

I can't believe the reviews I'm seeing here! We're here now, in bed, early start for flight. Lovely meal (yes prepaid, yes limited menu...so what?! You want three courses, maybe including sea bass for 15 quid? Get real). The two reception girls are delightful, couldn't...More

Thank cancunman46
Response from GuestRelationsBH, Guest Relations Manager at The Airport Inn ManchesterResponded yesterday

Thank you for taking the time to write a review of our Manchester Airport Inn. As a company we are always delighted to hear that our guests have enjoyed their stay with us and have checked-out happy. I look forward to welcoming you back to...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$66 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$66 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (202)
Room & Suite (215)
Dining (62)
Pool & Beach (25)
Amenities (50)
Business Centre & Event Rooms (2)
Questions & Answers
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z0es145
30 April 2018|
AnswerShow all 6 answers
Response from The12Powells | Reviewed this property |
As per the previous responses, although I would say it's not necessarily monitored, I imagine that the car park charging is more of an automated thing with number plate recognition like so many are now, rather than a little... More
0
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Ann f
2 April 2018|
AnswerShow all 6 answers
Response from sportbilly62 | Reviewed this property |
There was a taxi service every 30 min during day but not sure about at night. The taxis do seem to be at war with the stewards who are quick to pounce....its a cat and mouse thing. The only room I can mention is the one I... More
0
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