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Holiday Inn Bristol Airport

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Holiday Inn Bristol Airport
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838 Reviews from our TripAdvisor Community

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Showing 804: English reviews
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wales
Reviewed yesterday NEW

We have stayed here 3 or 4 times and again were very happy with it. Welcoming and friendly,we are ihg members and because it was my birthday she gave us complimentary drinks.A lovely touch. The breakfast was really good with a hot and cold selection,you could even order eggs to your liking .The shuttle bus runs every 30 minutes and...

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Helpful?
Thank madge48
Stirling, United Kingdom
Reviewed yesterday NEW

Excellent stay with helpful girl on the desk. No complaint about the room which was clean and tidy. Didn't eat in the hotel as it is a bit pricey with a limited choice. The breakfast was buffet style and was satisfactory. Would I stay there again YES I would.

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Thank JimM311
Brisbane, Australia
Reviewed 1 week ago via mobile

We recently stayed here as a family of 4! We had a pleasant experience. Our children enjoyed the playground outside and a few people were enjoying some afternoon drinks in the garden. Our room was large enough for us all. We parked our car in the car park which was secure enough. We paid 5 pounds for 1 day. Bristol...

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Helpful?
Thank Michelle A
DeputyG, General Manager at Holiday Inn Bristol Airport, responded to this review

Dear Guest Thank you for your recent comments, I am happy to read that you and your family had a pleasant time with us and your children enjoyed the outdoor area. We look forward to seeing you again in the future. Kind Regards Raj Singh Deputy General Manager

Alicante, Spain
Reviewed 1 week ago

Although we didn't stay in the hotel we used the car hire on the first floor the service was excellent and although a fair way from the airport this was not a problem, returned the car at 4 30am. Manuel was great a credit to the hotel and the mini bus driver was kind and helpful it was a pleasure...

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Thank clampits2014
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Guest Thank you for feedback, I am happy to read that the two members of staff that you encountered were friendly and helpful. We look forward to seeing you in the future. Kind Regards Raj Singh Deputy General Manager

Dorset, United Kingdom
Reviewed 2 weeks ago via mobile

It's ok for one night if you're looking for somewhere near the airport. However I'm not sure if I'd stay again. It's not cheap. The beds aren't great we booked a double but got a twin. When questioned this with the rude reception staff we were told it's up to them if we get a twin or double..... maybe I'll...

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1Thank jasper20071
DeputyG, General Manager at Holiday Inn Bristol Airport, responded to this review

Dear Guest Thank you for taking the time to give us feedback, we at the Holiday Inn Bristol Airport take all feedback and use it to improve our service and product. Again thank you for your comments I will take them on board and us them to feedback to the team. Kind Regards Raj Singh Deputy General Manager

Swansea, United Kingdom
Reviewed 2 weeks ago

My husband and I stayed for 1 night before a very early flight from Bristol airport, room was clean, bed comfortable and clean. The evening meal was adequate no more! The hotel is 15minutesfrom the airport in a shuttle minibus that costs £4 per person each way and car parking is £5 when a resident and the £10 per night...

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Thank patannejohn
DeputyG, General Manager at Holiday Inn Bristol Airport, responded to this review

Dear Guest, Thank you for taking time to give us feedback on your stay, we value all types that are given to us here at the Holiday Inn Bristol Airport. I would like to apologise for the delay you had at the airport for your pick up. I assure you this is not our usual standard. I will feedback your...

Leicestershire, United Kingdom
Reviewed 3 weeks ago

All in all its a no from me. Stayed for a business stopover as an alternative to the HI Express in Taunton, I made the wrong choice. Although described as Bristol "airport" hotel it quite a few miles away from it. For some strange reason they charge you £5 for parking your car in the hotel car park despite it...

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Helpful?
Thank Sam A
DeputyG, General Manager at Holiday Inn Bristol Airport, responded to this review

Dear Sir, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BRISTOL AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team...

Yeovil, United Kingdom
Reviewed 3 weeks ago via mobile

Hotel which is not as good as a premier inn in fact premier inn is a lot better Room clean and tidy Food expensive and restaurant looks a bit like a travel lodge Sorry but holiday inn I have stayed in before are a lot better will not return as not happy with price and hotel

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Thank jimmyjock10770
DeputyG, Guest Relations Manager at Holiday Inn Bristol Airport, responded to this review

Dear Sir Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BRISTOL AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team...

Plymouth, United Kingdom
Reviewed 24 March 2017 via mobile

My Husband and I stayed here after returning from Scotland and I have to say I was expecting more. The room was tidy enough although fairly basic and a bit tired. It was the food that was the massive let down. We ordered room service and waited with anticipation as it sounded lovely, what arrived was cold, no salt or...

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Thank jwhbrown
IHGService, Guest Relations Manager at Holiday Inn Bristol Airport, responded to this review

Hi jwhbrown, Thank you for your recent stay with the Holiday Inn Bristol Airport, UK. It's always good to receive feedback. We pride ourselves on delivering a world-class experience to our guests. I am sorry to learn that room service and breakfast did not meet your expectations. We take the confidence our guests place in us very seriously, and your...

Plymouth, Devon
Reviewed 18 March 2017

Again, I would like to be able to give 3.5 out of 5 but there we are... Probably a maximum of twelve hours we spent at this hotel and it served the purpose of accommodation close to Bristol airport, close enough to get the car parked early the next morning without fuss, and to have time for breakfast at the...

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Helpful?
Thank plymouth
IHGService, Guest Relations Manager at Holiday Inn Bristol Airport, responded to this review

Hello plymouth! Thank you for your feedback regarding your stay at Holiday Inn Bristol Airport, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your high rating in cleanliness. However, I'm sorry we fell below your expectation regarding the restaurant...

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Amenities

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  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Bristol Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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