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Mercure Manchester Norton Grange Hotel and Spa

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Mercure Manchester Norton Grange Hotel and Spa
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937 Reviews from our TripAdvisor Community

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Showing 918: English reviews
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Rochdale, United Kingdom
Reviewed 2 days ago NEWvia mobile

Me, my sister and my sister in law took my mum for her 50th. I have to say this was the BEST spa day I've ever had. We had the refresh and revive package. We were all thrilled. So much so that I returned the following Sunday with my two best friends. Hayley (blonde) did my massage - without a...

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Thank cunalm
Manchester, United Kingdom
Reviewed 2 days ago NEW

We have been to the hotel for NYE previously but this year I must admit for £75pp (expected this yearly event) the food was a massive improvement on previous visit.I could not fault the food at all ,I had beef fillet which was well cooked compared to last years which was like leather and very disappointing for the price paid...

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Thank Keith R
Greater Manchester, United Kingdom
Reviewed 3 days ago NEW

Had our sons wedding here in July 2016, quite dissapointed a lot of things were not right including rooms which were unclean, inadequately equipped hair dryers, irons not working wardrobe doors falling off, food poor,would advise to consider another venue.

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1Thank Lulu450
england
Reviewed 3 weeks ago via mobile

Well nothing really to shout about went to a couple of weddings here and a place were you get ripped off with drink prices don't know if things have changed but not somewhere I would go at weekend but only my view

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1Thank stupot1952
Reviewed 3 weeks ago via mobile

Stayed for a week on business in January 2017. The hotel was undergoing a facelift but the disruption was fairly minimal. I was initially given a room on the first floor overlooking the road. The road noise was unbearable mainly due to the fact the window wouldn't shut properly. I imagine it will be sorted when the room is refurbished....

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1Thank Futureboyhimself
Derbyshire, United Kingdom
Reviewed 3 weeks ago

The hotel is going through some refurbishment so no heating in the corridor at all. The window latch in our room was loose and only really held by one screw so road noise was excessive as well as cold draft coming in. I had to resort to wedge a thick piece of cardboard to get it to shut properly. not...

Review collected in partnership with Accorhotels.com
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Thank 457sebastien
Reviewed 3 weeks ago via mobile

My beautiful daughters and daughter in law booked this for me as a special treat for my 50TH Birthday. What s wonderful day. I had a back massage, a facial and a foot massage all done by the lovely Hayley. She was AMAZING!! I've had plenty of massages over the years, but she was one of the best therapists ever....

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Thank victoria2501
Waterford, Ireland
Reviewed 3 weeks ago

It was a building site basically. The bar was so loud and rowdy on the night of the 25th I just had to leave as did many guests. Dirt stains on the bed, carpet smelled over cleanliness poor! Wont be using this hotel again

Review collected in partnership with Accorhotels.com
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1Thank seamusl2017
Cholsey, United Kingdom
Reviewed 3 weeks ago

I spent a night here this week. There is plenty of parking available, and the location is very handy for the M62- there's also a garage and pub nearby. The welcome was warm and the building itself is lovely. My room was 334 which is actually on the 2nd floor. It was very spacious and well decorated. Everything was spotlessly...

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1Thank AlexJ262
Brent H, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear AlexJ262 Thank you for taking the time to write your review . It is great to hear how much you liked the hotel and found the location handy from the M62. I shall pass on your feedback to the housekeeping team that serviced your room and also the breakfast team. I do hope we see you again soon Kind...

Bristol, United Kingdom
Reviewed 4 weeks ago

The spa was fantastic and of an excellent standard, the hotel all though going through some notable work, the general standard of the hotel was not to the expected standard. We never received our complimentary le accor club drinks either.

Review collected in partnership with Accorhotels.com
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2Thank 91louiss
Brent H, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear 91louiss Thank you for taking the time to review our hotel and spa. I am so pleased you found the spa to be of an excellent standard and we are working very hard to bring the rest of the hotel up to the same standard. We have already carried out substantial refurbishment on 25 of our bedrooms and all...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in it's own beautiful grounds, the Mercure Norton Grange Hotel and Spa caters for the needs of each individual. Leisure facilities and car parking are complimentary to all of our guests. Please check with the hotel for dining availability as our restaurant can be closed at weekends for private functions. Please also note that child pool times apply. ... more   less 

Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Address: Norton Grange Hotel Manchester Road, Rochdale OL11 2XZ, England
Region: United Kingdom > England > Greater Manchester > Rochdale
Price Range: £60 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manchester Norton Grange Hotel and Spa staff and other travellers.
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Questions? Get answers from Mercure Manchester Norton Grange Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel being refurbished ,but no excuse for poor quality bed and uncleaned surfaces”
 of 5 bubbles 638keithr, 20 Feb 2017 | Read review
“Check if refurbishments complete, if not would avoid as not good value for money.”
 of 5 bubbles Lulu450, 19 Feb 2017 | Read review
“Try the goats cheese bon bons and the sea bass. Really really yummy x”
 of 5 bubbles Mukuma, 23 Jan 2017 | Read review
“view from the twin room no 328 is spa & infinity room, view from the room 327 - a patio, parking & a few trees”
 of 5 bubbles BarbaraKay1, 18 Jan 2017 | Read review
“Never stayed over night to expensive”
 of 5 bubbles Chadd251948, 3 Jan 2017 | Read review
5 of 5