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Holiday Inn Runcorn

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Traveller (172)
Room & Suite (77)
Dining (28)

About

Location
Cleanliness
Service
Value
The Holiday Inn Runcorn enjoys an excellent location close to M56 Jct 12 and with close proximity to Chester, Liverpool and Manchester . This Runcorn hotel is an excellent base for visiting local attractions such as Chester Zoo, Cheshire Oakes, Liverpool FC and Manchester United FC. The Hotel combines an excellent range of facilities for both business and leisure travellers including Kids Stay & Eat Free*. Facilities include 153 bedrooms including standard, executive, family and accessible rooms, all are fully air-conditioned and have High Speed Internet Access. Conference and banqueting facilities for up to 500 people and a Spirit Health and Leisure Club which includes a swimming pool. The hotel boasts 11 meeting rooms that cater for all requirements from training courses, meetings to weddings and dinner dances. Complimentary and accessible car parking is available.The Spirit Health and Leisure club offers a gym and a large indoor heated swimming pool.
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Property amenities
Restaurant
Room service
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Paid Internet
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
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977Reviews
232Photos
7Q+A
100Room tips
Traveller rating
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Popular mentions
Always a great night out , just a shame the DJ didn't know what soul and Motown was. Great rooms, lovely breakfast. Great value block booking. There was s problem with the room bookings but the receptionist Caroline handled it brilliantly and we all got rooms close to each other
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Review collected in partnership with this hotel
Easy to find, just over the mersey toll bridge. Drop off at the side entrance then park down the bottom next to the spa/swimming pool. Reception were great and had no problem when i asked if it was ok for a friend to come and see me, involves a barrier to car park and exit, they
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The rooms were clean, the bathroom was very good, hot water, some complimentary toiletries too. No noises at night and we were on the 5th floor. The staff were helpful. The food was excellent and we were given an excellent choice and the food was served plated.
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Review collected in partnership with this hotel
I stay at this hotel a lot. On this occasion there appeared to be a fundamental lack of resource to adequately respond to customer needs around check-in and food supply - I appreciate there will be busy periods but surely I can expect to check in and order food on my arrival?
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Review collected in partnership with this hotel
Response from Ops_hiruncorn, Front Office Manager at Holiday Inn Runcorn
Responded 2 days ago
Dear Guest Thank you for your feedback of your recent stay- I will address your issues at our next management meeting. We look forward to welcoming you back to the hotel soon. Thanks Elizabeth
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Glass shower door, seal was missing leaked water on the floor. Television kept loosing signal, especially on BBC1. Faults were reported to reception, but not repaired . More bar staff required at peak times, long waits to be served.
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Review collected in partnership with this hotel
Response from Ops_hiruncorn, Public Relations Manager at Holiday Inn Runcorn
Responded 2 days ago
Dear Guest, Thank you so much for your feedback of the hotel - I have passed these onto the maintenance team here and will ensure that these are fixed and that next time you will enjoy your stay more. Thanks Elizabeth
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Meeting room
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Guest room amenity
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12345616
In the bar but not restaurant
0 votes
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people from our party got a taxi to nearest town. we just stayed in hotel x
1 vote
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Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.
2 votes
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Do you allow dogs
Yes they do saw a big beautiful dog in there whilst we stayed
0 votes
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Not much. More like pubs that do meals.
1 vote
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12
"You can choose soft or hard pillows. Tea and coffee in the room Iron, and hair dryer "
"Clean, fresh linen, nice friendly note from one of the staff"
"Stay somewhere else"
"Wardrobe doors looking a little old fashioned nowadays."
"Ask fora quiet room. "
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PRICE RANGE
US$52 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn runcorn hotel runcornruncorn holiday inn
LOCATION
United KingdomEnglandRuncorn
NUMBER OF ROOMS
153
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