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Holiday Inn Express Claypool Hill

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Holiday Inn Express Claypool Hill
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Warsaw, Indiana
Reviewed 30 October 2016 via mobile

We did not have prior arrangements, but getting a room was no problem. Friendly service, quiet hotel. Had a great night's sleep with great beds and pillows. Breakfast was great for a hotel. Very clean dining area and rooms. Would gladly stay again if in the area.

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Helpful?
Thank Krista H
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the breakfast also. We feel a good breakfast is essential for starting your day. Again, thank...

Reviewed 22 August 2016 via mobile

When we checked in to our room, we let our 10-month-old daughter play on the floor. We were shocked when we noticed that her pajama feet were black from the carpet. We found pubic hair in the bathtub and black mold on the wall. When we notified the desk clerk, he called the manager, who offered to clean the room...

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Helpful?
Thank David H
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff. I can see that in your case we did not meet your expectations and for that I...

SE PA
Reviewed 6 August 2016

After booking 3 nights online, I had difficulty with the website so called the hotel directly to add on. Wish I had just called them to begin with. Courteous and pleasant – and a better rate than online! Our room faced out the back of the hotel which had a lovely view of the Blue Ridge Mountains – nice in...

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Helpful?
Thank netherholt
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you your comments and suggestions you posted regarding our Holiday Inn Express & Suites in Claypool Hill, Virginia. We take pride in our hotel and staff, and our goal is to provide our guests with a clean, comfortable room and friendly service.

West Jefferson, North Carolina
Reviewed 1 August 2016

One of the best hotel beds I've ever slept on. Also woke up to a tasty breakfast in the morning. Wish the air conditioner was a little quiet, but the room was very cool and since the visit was in the middle of the summer for a wedding, it was nice to come in to a nice, cool room.

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Helpful?
Thank Nathan H
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the breakfast also. We feel a good breakfast is essential for starting your day. Again, thank...

N.C.
Reviewed 16 May 2016

This was the first time my friend and I had stayed here. All the staff was friendly (with the exception of the Lady in the Breakfast room). I said Good morning! & she mumbled something & frowned the whole time we were there. I didn't expect a "Red carpet". (smile) but she could have been friendlier. The Breakfast choices were...

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Helpful?
Thank babetravels
roanoke
Reviewed 5 May 2016

Our law firm reserved a room for an attorney and inquired about the use of a complementary conference room. We booked the two night stay and the conference room with no mention of a fee for the conference room. After checking out and being given a bill for $275 for the two nights stay, the next day we received an...

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Helpful?
Thank srbelle24014
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

I would first of all like to thank you for taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I see we came up short on your visit. I...

Sevierville, Tennessee
Reviewed 17 March 2016 via mobile

I am here quite often and the staff is very accommodating. Always will try there best to find you a room. Rooms are very clean and suites are quite large. By far the Best choice in this area. Hotel is always crowded but stays surprisingly quiet.

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Helpful?
Thank ghvarney23
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for the positive feedback you had regarding your stay at our Claypool, VA Holiday Inn Express & Suites. I am so happy to hear that you had a good time here. Our goal is providing our guests with clean, comfortable rooms with courteous, helpful service. Thank you so much for recommending our hotel in Claypool Hill.

VA
Reviewed 13 January 2016

This is a great place to stay. Rooms nice, clean, bathrooms new, and a great morning breakfast. The king room has a sofa, table and two chairs, refrig and microwave. Such a nice detail which makes the room so much more comfortable!

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Helpful?
Thank VaCarol
Robert K, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for the positive feedback you had regarding your stay at our Claypool, VA Holiday Inn Express & Suites. I am so happy to hear that you had a good time here. Our goal is providing our guests with clean, comfortable rooms with courteous, helpful service. Thank you so much for recommending our hotel in Claypool Hill.

Virginia
Reviewed 27 November 2015

Recently stayed 3 nights at this hotel. Staff was very friendly and attentive. Breakfast was excellent every day. Full hot breakfast including biscuit, gravy, bacon, sausage, eggs, pancakes, cinamon rolls, fruit, yogurt, etc... Would recommend this hotel.

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Helpful?
Thank Preston B
Robert K, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the breakfast also. We feel a good breakfast is essential for starting your day. Again, thank...

Friendsville, Maryland
Reviewed 16 August 2015

Excellent Place, Staff and Accommodations. Clean. Indoor pool and hot tub. good full breakfast. great pancakes. room was comfortable and wonderfully accessible. we stayed two nights with early check in and late check out

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Helpful?
2Thank gordsis
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

What a fantastic comment you posted. We couldn’t have done a better job of advertising than your experience at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear everything was great for you. Our staff prides themselves on providing our guests with a clean, comfortable room plus wonderful amenities. We also work to keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy the beautiful new Claypool Hill Holiday Inn Express Hotel & Suites located on US 460 & US 19. We are close to Fort Witten/Crab Orchard Museum, Southwest VA Community College, Richlands, and Grundy. Enjoy one of our mountain view rooms. We offer spacious King and queen double bedding along with 17 suites. Our feature king suite offers fireplace & hot tub. All suites have wet bar w/microwave, Refrigerator & sofa sleeper. All rooms have hairdryer, iron/board, coffee makers, speakerphones w/voice mail and high speed Internet access. Relax and unwind in our indoor pool, whirlpool. (Pool and whirlpool closed due to renovations) or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Claypool Hill, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 

Additional Information about Holiday Inn Express Claypool Hill

Address: 180 Clay Dr, Pounding Mill, VA 24637-4318
Region: United States > Virginia > Pounding Mill
Price Range: £82 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Claypool Hill 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Holiday Inn Express Claypool Hill Hotel Pounding Mill
Holiday Inn Pounding Mill
Pounding Mill Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Claypool Hill staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Claypool Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the back offer views of the mountains - often magically misty”
 of 5 bubbles netherholt, 6 Aug 2016 | Read review
“We were on the 3rd Floor, very nice!”
 of 5 bubbles babetravels, 15 May 2016 | Read review
“Save yourself and stay anywhere else!”
 of 5 bubbles srbelle24014, 5 May 2016 | Read review
“King room is a suite”
 of 5 bubbles VaCarol, 13 Jan 2016 | Read review
“Check your room out before you accept it. Ours smelled horrible.”
 of 5 bubbles 253maryannc, 26 May 2015 | Read review
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