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All reviewselephant walkfront deskfridge and microwavethe hotel staffnice hotelbuffet breakfastthe blue ridge parkwayroom was clean and comfortablechecking inoutdoor poolcoffee makerroom was largenice stayrohanconventionpillowselevator
I have stayed here in the past and looking forward to another stay. Its a very clean place and the restaurant that's attached is delicious. I really want to give credit to Art who works the front desk. He was so polite, friendly and very...More
My fiancé and I have stayed at this hotel two other times, at least, in the past year - great price, and I had been here a couple of times for events when I lived in town, though never stayed (a local sci fi convention...More
We have generally had a great experience at Holiday Inn. This time, check in at 10 pm took too long, the refrigerator was not working, there were no coffee cups in the room for coffee in the morning and the shower pressure was just ok....More
Response from IHGService, Guest Relations Manager at Holiday Inn Roanoke - TanglewoodResponded today
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am glad to learn you found the rooms clean and the beds comfortable.
I am so sorry...More
I had reserved a pet friendly room but when I checked in they had to change my room as I had my dog with me. Maybe that's why my room was not clean. That night I found someone's socks next to the bed when I...More
Response from IHGService, Guest Relations Manager at Holiday Inn Roanoke - TanglewoodResponded 1 week ago
I am happy to hear back from one of our guests and for leaving your honest feedback about your most recent stay with us.
I am sorry to hear that in our area of cleanliness we fell below expectations and that our facilities...More
Stopped here for a one night stay on our way down south. Check-in was friendly, and efficient. Being a spire elite, I was on my way to being upgraded, until I reminded him we had our springer spaniel with us. (Evidently that note isn't visible...More