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Holiday Inn Roanoke - Tanglewood

HolidayInn.comUS$99*
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#12 of 40 Hotels in Roanoke
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Roanoke - Tanglewood
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432 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Reviewed 3 August 2014 via mobile

I got this room for a really good rate thru Hotwire. Never again!! The carpet leading to the room was filthy and stained, there was hair in the bed and all over the bathroom, there was toe nail clippings on the floor, etc. we had to complain first because they put use in a room with a king sized bed...

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Helpful?
Thank Samantha W
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Samantha W, I am saddened to hear that your stay with us was less than desirable. I am glad that we were able to accommodate you in terms of 2 beds instead of just one. When booking through a third party, they usually sell first available room types, and nothing is guaranteed. I will definitely pass this onto our...

Glen Allen, Virginia
Reviewed 28 July 2014

I am a new to the area and going to be travelling for business on a regular basis. I will be staying here whenever I come to Roanoke. Kim, Jana, and April were very helpful and extremely professional. My room was immaculate and the service was awesome. I will be back often.

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Helpful?
Thank Bob B
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Bob B, Thank you so much for taking the time to share with the world your experience at our hotel. I am so glad to hear that you love it here just as much as we do! We take pride in having a great staff with smiling faces, and a will-do attitude. I am pleased that you will be staying...

Springfield, Virginia
Reviewed 27 July 2014

I've stayed here twice for the Mysticon convention. The hotel is what you expect for this price level and the staff really IS exceptionally friendly. However, I had a complaint because with all the hoopla over getting parking passes for your windshield, I was unable to park in the lot despite seeing many cars without the printed passes. So they...

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Helpful?
Thank Julie M
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Julie M, Thank you for your candid feedback. We are glad you enjoyed your stay during Mysticon. We are working very closely with Mysticon staff on making sure ample parking is available for hotel guest/s during Mysticon. We got lots of compliments during this past convention about how the parking was handled. Please accept our sincere apologies for your...

va beach
Reviewed 24 July 2014

The staff is very nice. They were all very pleasant to deal with. The outside and lobby have been updated. The halls and rooms not so much. Our room had dirty walls and the TV was so old and had faded so much it was hard to watch. The bed linens were old and worn out. I do not know...

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Helpful?
1Thank eric1963
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Eric1963, We are so glad to hear that our customer service met your expectation. We are in process of changing our remaining two double beds to queen beds and also have schedule the renovation of other public area soon. I can assure you that your next stay will be more comfortable. Thank you Rohan Patel AGM

Graham, North Carolina
Reviewed 20 July 2014

Kim at the Front Desk is the BEST! Great service! Always very attentive and cordial. I have stayed at this location many times and I am very pleased. I am a business traveler and stay in a hotel 150 nights a year.

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Helpful?
Thank Ron M
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Ron M, Along with Kim the entire team of Holiday Inn Tanglewood appreciate your feedback. We look forward serving you again during your next trip in Roanoke Va. Thank you Rohan Patel AGM

Reviewed 9 July 2014 via mobile

Very nice lobby with excellent staff at the front desk. From there, the rest is average, at best. Clean room with a comfy bed. Only have two complaints about this hotel. The shower pressure was not much more than a trickle. Nice, hot water, just not powerful enough for my liking. Also, there's not continental breakfast. I stay in hotels...

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Helpful?
Thank brettman_0
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear brettman, We are glad you enjoyed our comfy bad and has pleasure to meet with our highly trained staff. I apologize for the mix up with room type. We look forward to serve you again during your next trip. Thank you Rohan Patel

Seymour,IL
Reviewed 9 July 2014

The facade is new, but inside is still dated! If you are in a wheelchair, this is NOT the place for you. Why? 1. Bed too tall (try sitting next to your kitchen table and then try to sit on the table using only your arms). 2. Room too small to maneuver within - too much furniture. Closet almost non-existant....

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Helpful?
Thank Douglas M
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Douglas M, I am sorry to hear that your stay was not upto your expectation. All Hotels has to follow ADA guidelines before we can call that room Wheelchair accessible. I am glad to hear that you like our Restaurant and food.. we do offer one of the cheapest breakfast in town with an option to go for limited...

O'Higgins Region, Chile
Reviewed 9 July 2014

We are staying at Holiday Inn in Roanoke VA and just met their General Manager and what a blessing it was. Having issue connecting laptop to TV ? No problem. He ran home and got his Chromecast which is what we use at home. We are staying here for long time and needed Chormecast as we left ours at home...

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Helpful?
Thank Debbie H
Lynchburg, Virginia
Reviewed 2 July 2014

I had Kim at the front desk, and she was very professional, friendly, patient, and accommodating to my special needs, since I was traveling with my 1.5 year old son. I asked for to be able to check out a little later than the usual 12:00pm, and that was not a problem. Thank you very much

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Helpful?
Thank Joschr
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear ouJoshcsr, Thank you so much for your feedback. We are glad you enjoyed your stay with us. We look forward to serve you again in near future. Thank You Rohan Patel AGM

Sterling Heights, MI
Reviewed 30 June 2014

06/29/14 Janna at front desk was very pleasant and gave Kayla keys to let me in meeting room. The room was set right, and my box of supplies (shipped ahead) was in it. The only problem was that the extension cord supplied was missing a ground plug. I asked Kayla to have someone replace it and she said she would...

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Helpful?
Thank professordoctormom
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear Professordoctorm... Thank you so much for your great suggestions. We take your feedback very seriously and wanted to let you know that all issues you mentioned in your review has been addressed. We are happy to enjoyed rest of your stay. We look forward to serve you again in near future. Thank you Rohan Patel AGM

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elephant Walk Restaurant and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018-0611
Region: United States > Virginia > Roanoke
Price Range: £77 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely try for an upper floor with this one”
BizDev, 22 May 2017 | Read review
“The sleeping rooms are on the opposite side of the building from the conference rooms so there really isn't an issue with noise.”
sarahnegovetich, 14 Apr 2017 | Read review
“Ask for a room facing towards the front of the hotel and on upper levels. you will get a great view of the mountains.”
HBH2336, 3 Apr 2017 | Read review
“Before you look elsewhere to buy dinner, look at the Hotels restaurant. I had no idea they had one until I ordered Chinese food.”
Sa969, 20 Dec 2016 | Read review
“Jacuzzi tub”
Brian904, 11 Dec 2016 | Read review
5 of 5
HolidayInn.com
US$99* /night
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HotelQuicklyUS$145
Orbitz.comUS$100
Hotwire.comUS$100
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Prices are for 1 room, 2 adults
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