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US$75Strikethrough price corresponds to the most expensive price returned by our partners for that offer
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I am giving 1 star for nice staff that was welcoming and helpful. Other than this if you are staying for just one night you might be ok . You get what you are paying for. It is cheap. I stayed there for a couple...More
Thank Kate S
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 1 week ago
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
From May to May 24 I had the opportunity to stay at the Extended Stay America. This hotel has very nice rooms, bery comfortable, everything is super cleaned and updated.
It is one of those hotel that people use for one night or so but...More
Response from 00esa, General Manager at Extended Stay America - Roanoke - AirportResponded 26 May 2017
Adalberto, thank you for being our guest and sharing such wonderful feedback! We're glad to know you were pleased with your spotless room along with its amenities and that Tim and Demitrious were fabulous with their work. I will certainly share your compliments with them,...More
room reeked of cigarettes every time heater start blowing, no breakfast or free coffee, loudmouth residents arguing stomping around till early morning right outside my door, reserved upper level room but was given one under stairs on ground floor and couldn't switch, people coming and...More
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 2 weeks ago
Thank you for your recent stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More
Terrible stay. Door locks werer broke. They said they froze up. Temperature did not go below sixty degrees. How can that happen. They said hotel was newly renovated. Room dirty. Bad management. Will not stay at extended stay ever again. Very bad hotel chain.More
Thank Michael Y
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 4 weeks ago
Michael, we are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent these issues...More
The room was filthy it smelled like smoke, ashes in the bathroom, floor was nasty had to wear shoes to walk across it. Trash under the chair, bedlinen smelled like cigarettes.Instead of paying to stay there they should have paid me to stay there. No...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 10 November 2017
Thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that,...More
US$53 - US$96 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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