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Econo Lodge Civic Center

Traveller (36)
Room & Suite (13)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
21Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
338Reviews
50Photos
8Q+A
76Room tips
Traveller rating
  • 152
  • 129
  • 36
  • 10
  • 11
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Popular mentions
So, the rooms look newly remodeled. Nice laminated flooring, a couch, the bed was a little hard and the pillows were those European squares. It had a mini refrigerator, microwave and a small coffee pot. The only thing I didn't like about the room was the bathroom, it was dark,
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Response from Bhavik P, General Manager at Econo Lodge Civic Center
Responded 1 week ago
Dear Angela, Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. It was a pleasure to host you and we can't wait to see you soon! Bhavik Patel General Manager
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Not a bad place. The rooms were updated as stated in previous reviews. However, there were still too many pre-update remnants: Cracked shower tiles, torn curtains, a nicked dresser and most astoundingly - a broken sink counter that had been glued together. Also, it's
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Response from Bhavik P, General Manager at Econo Lodge Civic Center
Responded 16 Jan 2019
Dear Guest, Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We apologize for failing to exceed your expectations. We take into consideration all the comments and feedback as they help us improve our service. We have been operating the hotel since April 2013. Since then, we have replaced 10,000 sq/feet of flat roof, 100% of the sink and bathtub drains and faucets. We have also installed curved shower bar in every bathroom. We have also replaced 100% of the bed base and mattresses. We have also upgraded our Internet infrastructure to ensure a guest would have at least 80% signal anywhere in the hotel including the parking lot. We have also renovated every room with new lights, 40" LED TV with HD channels, new bathroom door and frame and new higher toilets. We have also replaced 100% of the furniture in every room. We have also finished a big masonry project to update the exterior of the hotel. We are painting the exterior of the hotel now and finished replacing carpet with hard floor in 100% of the rooms and we have also finished paving the parking lot 2 months ago. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest. Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback. Bhavik Patel General Manager
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Drove 4 hours from MD to attend an event. Room was nice and tidy, has your every appliance need and functional. Bathroom is clean and decent. There's a lot of parking space. All in all it was a great experience will come back next year.
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Response from Bhavik P, General Manager at Econo Lodge Civic Center
Responded 9 Jan 2019
Dear Guest, Thank you for such a great review! It is truly gratifying. I will be sure to share this with the entire team as encouragement. It is so rewarding that you have felt the warmth of our hospitality and it is our devotion to indulge you with our first class service. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We promise to make you feel at home each and every time during your stay. It is guest like you who makes all of our hard work worthwhile! We hope to have the pleasure to host you again at Econo Lodge Civic Center. Bhavik Patel General Manager
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Exceptional for a budget hotel. Comfortable bed (new?) with nice clean white sheets and 3 big fluffy pillows per bed. Hardwood type flooring in every room was put in about 6 months ago. Plenty of lighting in each room including nice lights above each bed. Very clean.
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Response from Bhavik P, General Manager at Econo Lodge Civic Center
Responded 24 Dec 2018
Dear Guest, Thank you for sharing your sweet review with us. It is our commitment and dedication to exceed your expectations each and every time. Your kind words about our staff will always be treasured and I will most certainly share your comments with my team who will be motivated by your words to provide all our future guests with exceptional service. Thank you for giving us a perfect rating. It is guest like you who makes all of our hard work worthwhile! We hope to have the pleasure to host you again at Econo Lodge Civic Center. Bhavik Patel General Manager
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Fantastic improvements have been made to this often forgotten location. The rooms were on par with other high end hotels I have stayed at but at a great price. The staff was friendly and available to address any and all needs twenty four hours a day. I felt like I was staying
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Response from Bhavik P, General Manager at Econo Lodge Civic Center
Responded 15 Dec 2018
Dear Jack, Thank you for such a great review! It is truly gratifying. I will be sure to share this with the entire team as encouragement. It is so rewarding that you have felt the warmth of our hospitality and it is our devotion to indulge you with our first class service. We promise to make you feel at home each and every time during your stay. As you mentioned, Econo Lodge Civic Center is conveniently located on US-460 which is just 8 minutes from Blue Ridge Parkway and across the street from Berglund Center formally known as Roanoke Civic Center, only one mile from Roanoke Downtown and only one exit away from Valley View Mall on I-581. It is guest like you who makes all of our hard work worthwhile! We hope to have the pleasure to serve you again at Econo Lodge Civic Center. Bhavik Patel General Manager
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All photosTravellerRoom & SuiteDining Pool & Beach
Room carpet
Broken microwave
Room carpet
Rotten wood door frames...smells GREAT!!!
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123
Is there a charge for pets?
Pet Accommodation: 10 USD Per Night and Per Pet.
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No but your going to have a tough time finding somewhere to walk them. They have no real green area,
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the Roanoke campus? 2.4 miles
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Not sure, I would suggest using Google Maps to find the answer.
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12
"All doors open to the parking areas."
"Corner room on second floor was great"
"rooms close to the road, road noise, rooms at the back, beeping of the tow truck gate. take your pick."
"First floor is right at very clean, well lit parking lot."
"Ask for a room at the back, so you will be away from the road. We were in the middle and it was quiet!"
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PRICE RANGE
US$63 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
econo lodge roanokeroanoke econo lodge
LOCATION
United StatesVirginiaRoanoke
NUMBER OF ROOMS
46
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